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Forums > Home› Star Trek Online General Discussion

Can't login on Arc?

lexusk19lexusk19 Member Posts: 1,415 Arc User
edited November 14 in Star Trek Online General Discussion
Anyone else not able to login on Arc? It's failing every time I try. :/
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Post edited by baddmoonrizin on

Comments

  • questeriusquesterius Member Posts: 8,485 Arc User
    Happened 5-10 minutes ago. Just managed to login again. Seems server was on life support.
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • furlong359furlong359 Member Posts: 146 Arc User
    At 359 pm mst I can't log into the account server . Did sto finally kick the bucket ?
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,575 Community Moderator
    Unlikely. Probably just some issues connecting. Don't forget world events can impact servers as well, like... say... hurricanes depending on where you are in the world.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • eazzieeazzie Member Posts: 4,225 Arc User
    Simple answer. Don't use arc to login to sto. Use the .exe file located in your install location. Just type in your password on the launcher. Voila you are in game.
  • phoenixc#0738 phoenixc
    phoenixc#0738
         Member Posts: 5,837 Arc User
    If it stops on a black screen, or freezes up while the loading line is visible, you can use CTRL-ALT-DEL to bring up Task Manager and kill the game.exe and ARC, then immediately (hopefully before the "waiting" rollers stops rolling) start it again from the desktop and it usually connects on that second try.
  • questeriusquesterius Member Posts: 8,485 Arc User
    phoenixc#0738 wrote: »
    If it stops on a black screen, or freezes up while the loading line is visible, you can use CTRL-ALT-DEL to bring up Task Manager and kill the game.exe and ARC, then immediately (hopefully before the "waiting" rollers stops rolling) start it again from the desktop and it usually connects on that second try.

    That's the gameclient failing to launch.
    I recall there is a trick, code line to be added to arc executable, to avoid that but sadly i forgot what it is.

    This was purely not being able to connect to the server for both arc launcher and arc forums. This may actually be related to the gush of hot air traveling over Florida at that time.
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
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