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What is the Arc Client?
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Stuck loading into game
fixershow
Member Posts: 13 Arc User
hi I can load in to chr select pick a chr then press play and get stuck at 99% . i reinstalled the game and its still the same any help ?
Starfire@faxfixer earth spacedock
Snowkat@faxfixer alpha space map
Stormclaw@faxfixer klingon spacedock
only 3 chr`s i`ve tried so far
how do you clear the cache ?
Starfire@faxfixer earth spacedock
Snowkat@faxfixer alpha space map
Stormclaw@faxfixer klingon spacedock
only 3 chr`s i`ve tried so far
how do you clear the cache ?
Post edited by baddmoonrizin on
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Charactername@handle
Last map you were in (if applicable)
Map you were going to (if applicable)
What the issue is
What steps you already tried when attempting to resolve your issue (if applicable)
The map details in your case may not apply but stating where you are at ingame when you are trying to enter it may be useful.
But from your description this looks more like a network error. Have you tried clearing your cache and restarted your router.
Try a force verify. Also make sure on demand patching is switched OFF.
Might also be worth trying doing a DNS flush too. Open the command prompt and type ipconfig /flushdns. What that does is it will clear any IP addresses or other DNS records from your cache. This can help resolve security, internet connectivity, and other issues.
12 years and this is the most fun i`ve had trying to get in game lol
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Have you tried safe mode as scorpwanna suggested
after all that I updated the graphic`s driver and still stuck
and lowered the graphic`s to low still stuck
logged in to normal mode and the graphic`s in the game auto set to max so I set them to minimum and windowed mode restated the game and got stuck at 99% :-/
In the client I click "Play", then in the launcher I click "Engage" and all I get is the black screen with the white letters "CRYPTIC". I can't even switch between windows while in that state because the combination LShift+LAlt+Tab doesn't work while in that state. So I'm forced to switch off my laptop by clicking the left-hand corner button every time.
Edit: managed to enter the game at last thanks to this message:
Simply didn't know where the "Options" were. Only found now
reset to low setting again and rebooted computer but im still stuck
While trying to diagnose this thing, I noticed I had very slow upload at speedtest.net (under 1 Mbps, while over 900 is expected). This would go away if I switched to a WiFi connection, and also when I rebooted Windows into Safe Mode. Likewise, switching to WiFi would allow me to log in to STO just fine.
I started going over my services and startup items, and eventually found that disabling the Killer Network Service (setting it to Manual startup type) resolves both the slow upload speed and the STO login issues for me.
So if your chipset is using the Killer Ethernet controller, doing this might help you as well. It does not seem to do anything bad to networking otherwise. I also disabled a couple other Killer services, just on general principles, but Killer Network Service alone was enough to fix it for me.
what i did was go into task manager and quit the 2 killer programs running and i could log into sto right away
don`t know if there is a way to disable the programs all the time but its a good work around
thanks for the help isaint