I did not receive my zen that was purchased through ARC store

Comments

• emperatorgreen

  emperatorgreen#8765

  Member Posts: 6 Arc User

  December 2021

  Image
  
  My Account | Billing | Customer Support
  
  
  Thank you for your order
  
  
  
  6300 ZEN - Star Trek Online Quantity: 6300 ZEN
  Unit Price: $ 50.00
  ____________________________________
  
  
  
  Subtotal: $ 50.00
  
  
  
  Total: $ 50.00
  
  
  
  Payment Information: Visa Debit
  Transaction ID: 1637980659227411
  
  
  
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• sthe91 Member Posts: 6,009 Arc User

  December 2021 edited December 2021

  You will have to post this to Customer Support. No one in the forums can do anything about this. Also, there is a probation period when you use Steam instead of Arc. Just contact CS and they will remove the lock from your account and you will get your zen.

  Where there is a Will, there is a Way.

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