I did not receive my zen that was purchased through ARC store

emperatorgreen

I have not received the Zen that I purchased. I am not sure where the issue lies but I would like it resolved. Zen was purchased on November 26th.

Please post the zen that was purchased to my account.

Thank you

emperatorgreen

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My Account | Billing | Customer Support


Thank you for your order



6300 ZEN - Star Trek Online Quantity: 6300 ZEN
Unit Price: $ 50.00
____________________________________



Subtotal: $ 50.00



Total: $ 50.00



Payment Information: Visa Debit
Transaction ID: 1637980659227411



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sthe91

You will have to post this to Customer Support. No one in the forums can do anything about this. Also, there is a probation period when you use Steam instead of Arc. Just contact CS and they will remove the lock from your account and you will get your zen.