So I spent the Lobi to unlock this immediately. I went to the ship appearance and it shows all the color and part options. But they keep reverting to the base color and part? I mean not even locking in. They simply won't apply.
Originally Posted by pwlaughingtrendy
Network engineers are not ship designers.
Nor should they be. Their ships would look weird.
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"I rather believe that time is a companion who goes with us on the journey, and reminds us to cherish every moment... because they'll never come again. What we leave behind is not as important as how we lived" Picard to Riker
There is a workaround
https://www.arcgames.com/en/forums/startrekonline/#/discussion/1262695/new-risian-luxury-ship-bug-please-fix-it