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Can't customise Risian Luxury Cruiser [T6]

angarus1angarus1 Member Posts: 684 Arc User
I'm trying to customise my brand spanking new Luxury Cruiser, but any change I'm trying to make gets reverted immediately. This happens on both the [T6] and [T6-X] versions.

Selecting the templates only lets me change a couple of ship parts before it breaks again.

Ticket ID is #548,384.

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  • edrickvellorinedrickvellorin Member Posts: 346 Arc User
    edited July 2021
    The T6 Luxury Cruiser does have major issues with customization. To do any customization you have to start from the T5 template, (Suraya) and it won't always allow part changes to stick. (I've found it's best to change one part, apply, come back, change another part, etc.) I can't get the type 3 stanchions to stick when clicking apply, and trying to load a saved preset with them results in this error message, which I've never seen before: Cannot use this costume in this slot due to type or old costume data. Trying to customize the ship after clicking the Luxe template just plain doesn't work. Can't even change the colors or hull material.

    Edit: And I haven't had any trouble customizing the Corvette or WCS, not that the latter has any parts to change, just patterns/hull materials.
  • edrickvellorinedrickvellorin Member Posts: 346 Arc User
    Forgot to mention: Randomize doesn't work at all, with either template selected.
  • angarus1angarus1 Member Posts: 684 Arc User
    I made a video of the issue (please excuse the noise, my mic is having issues):

    https://www.youtube.com/watch?v=eugdluloS-s
  • maximgorkiymaximgorkiy Member Posts: 30 Arc User
    This is quite typical of Cryptic's corporate policy. After such essential things as the foundry or the calendar were simply taken out of the game, because the company is not able to find new, qualified employees for a certain position; the STO ship or clothing designer was also hit.
    Don't worry, this will go on and on until one day the servers will be shut down because there are too few players on them.
    I wanted to try out the new Risa ship and I'm at the tailor right now. This has spoiled my desire to test the ship. i'm about to throw it out of my hangar.
    TOO BAD TOO BAD TOO BAD TOO BAD TOO BAD

    Das ist ganz typisch für Cryptics Firmenpolitik. Nachdem so essentielle Dinge wie die Foundry oder der Kalender einfach aus dem Spiel genommen wurden, weil die Firma nicht in der Lage ist, für einen bestimmten Posten neue, qualifizierte Mitarbeiter zu finden; ging es auch dem STO Schiffs- bzw. Kleidungsdesigner an den Kragen.
    Macht euch nichts draus, so wird das immer weiter gehen, bis eines Tages die Server abgeschaltet werden, da zu wenige Spieler drauf sind.
    Ich wollte das neue Risa-Schiff ausprobieren und bin gerade beim Schneider. Das hat mir die Lust verdorben, das Schiff zu testen. ich werde es gleich aus meinem Hangar werfen.
    SCHADE SCHADE SCHADE SCHADE SCHADE SCHADE
    PC-Info
    MB: MSI MPG X570 GP 2.0
    CPU: AMD Ryzen 7 3700X
    Mem: Samsung DDR4 -2132 8GB (x2)
    Graph: NVIDIA GeForce GTX 1060 6GB
    System: Micrsft. Windows 10 Pro v.21H2
  • appleonidas#8448 appleonidas Member Posts: 11 Arc User
    It's a very annoying bug indeed, but I've found a workaround. Downside is you can't use the new stanchions (I presume this is where the actual bug is). When in the tailor go from the 'Luxe' to the 'Soraya' version and back. Press 'undo'. From thereon customize whatever you want, BUT DO NOT TOUCH THE 'STANCHION' STYLE!!! You can change the colour though. I found this working for me and am now a proud owner of a black Risian Cruiser with red glow in the new style :D
  • chrian#9670 chrian Member Posts: 622 Cryptic Developer
    Same as other thread of the same bug. Filed the bug to the ship art team to review and fix.
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,685 Community Moderator
    edited July 2021
    I have found a clunky workaround. Set the template to Suraya, which is the old T5, and you can start customizing.
    Edit: Ok... its partially working as there is a point where it will just start defaulting again...


    Forget I said anything. Changes did NOT take even with what looked like a workaround.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
    normal text = me speaking as fellow formite
    colored text = mod mode
  • appleonidas#8448 appleonidas Member Posts: 11 Arc User
    > @rattler2 said:
    > I have found a clunky workaround. Set the template to Suraya, which is the old T5, and you can start customizing.
    > Edit: Ok... its partially working as there is a point where it will just start defaulting again...
    >
    > Forget I said anything. Changes did NOT take even with what looked like a workaround.

    It's because the stanchions are in the way. You got the first step right with the change to 'Suraya'. But then go back to 'Luxe' and press 'undo'. Customize all you want, but do not touch the stanchions. Keep them on type 2. You can change the colour though, I had no problem there.
  • angarus1angarus1 Member Posts: 684 Arc User
    Same as other thread of the same bug. Filed the bug to the ship art team to review and fix.

    Thank you!
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