Missing Character Slot since House United Update

alfred399
alfred399 Member Posts: 181 Arc User
As title says, I had one empty character slot on my account before today’s patch, and now I don’t.

Have raised in game ticket, was advised to raise a post here also

Comments

  • tvirx
    tvirx Member Posts: 90 Arc User
    Same here
  • exercitusprime
    exercitusprime Member Posts: 9 Arc User
    Also experiencing this issue.
  • strathkin
    strathkin Member Posts: 2,655 Bug Hunter
    edited May 2021
    Yes, I can confirm as well as I had 1 character slot available yesterday, yet now it shows none.

    I've heard a few lost 1-2 character slots, as well in other threads, while I was trying to troubleshoot some other issues. Seems though the vast majority agree it was 1.
    Post edited by strathkin on
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  • westmetals
    westmetals Member Posts: 8,221 Arc User
    I am also missing one (previously my only vacant) slot.
  • aovii
    aovii Member Posts: 8 Arc User
    strathkin wrote: »
    Seems though the vast majority agree it was 1.
    As i have stated in my "Update ate a character slot"-thread in the general discussion forums i lost 1 empty (the last one) character slot. But thinking about it i wonder if i could lose another if i were to delete a toon. I dont want to try for now and hope someone finds out why this happened.

  • khazlol
    khazlol Member Posts: 147 Arc User
    edited May 2021
    I lost one to. now i wonder if i lost other things over the years without noticing. > _ >

    Edit: Mostly because of the other threads about missing things
  • markdb
    markdb Member Posts: 75 Arc User
    I deleted an existing toon to make a new ferasan, but now I still don’t have a free slot.
  • zeo34
    zeo34 Member Posts: 1 Arc User
    Same here, i deleted a toon to make a room (in case of special recruitement event) but this slot as been deleted.
    i also don't know where to make a ticket on the game, because i have used ticket before only about capacity,trait, and items bug.
  • brothabenny
    brothabenny Member Posts: 18 Arc User
    I'm also missing my single available character slot I had on a completely F2P account. It was there yesterday with the different faction options, today it's just a grey box with an option to purchase slots.

    That account is NOT LTS, nor has it ever had an active subscription. So this issue is definitely not unique to LTS/Sub accounts.
  • strathkin
    strathkin Member Posts: 2,655 Bug Hunter
    edited May 2021
    Yea, something seems not right if you delete a character and still have no free slots.

    Hopefully they address, or at least explain what's going on.

    Yet it would be nice to know.
    Post edited by strathkin on
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  • alfred399
    alfred399 Member Posts: 181 Arc User
    @ambassadorkael#6946 Any updates please? No mention of this at all in tomorrow’s patch notes. Thanks in advance!
  • starcruiser#3423
    starcruiser#3423 Member Posts: 863 Arc User
    Still waiting for a response as well...
  • westmetals
    westmetals Member Posts: 8,221 Arc User
    Still waiting for a response as well...

    I would expect we won't hear anything until tomorrow evening when the patch notes for this week are released.

    Judging by other threads, it appears everyone lost one slot as a result of last Tuesday's patch, so it's probably a priority fix. However between Cryptic's horrendously bad communications skills and the holiday weekend, they can't be bothered to actually say so.
  • winters83
    winters83 Member Posts: 486 Media Corps
    I have also had this issue. I thought that it would have been fixed by now. I am "pretty" sure that I lost 2 slots with the update. Definitely 1 but I am almost 100% sure it was 2.

    -Winters
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  • westmetals
    westmetals Member Posts: 8,221 Arc User
    winters83 wrote: »
    I have also had this issue. I thought that it would have been fixed by now. I am "pretty" sure that I lost 2 slots with the update. Definitely 1 but I am almost 100% sure it was 2.

    -Winters

    Well, there's only been one patch since the update, so far (second one should be tomorrow).
  • rangeramongyou
    rangeramongyou Member Posts: 36 Arc User
    Same here. Deleted a lowbie character to re-make it, no slot available...
  • westmetals
    westmetals Member Posts: 8,221 Arc User
    from 6/24 patch notes:
    Resolved an issue that was preventing extra characters slots from displaying properly.
  • qultuq
    qultuq Member Posts: 671 Arc User
    edited June 2021
    > @westmetals said:
    > from 6/24 patch notes:

    Nice! Now I can make a Gamma recruit!
  • westmetals
    westmetals Member Posts: 8,221 Arc User
    just logged in and... the (one) slot I had been missing since House United is back to displaying as available. (I've been keeping one since last summer in hopes of a Temporal rerun, have not made any new characters except for the Klingon Recruit using the new slot we got for that event.)