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selket58selket58 Member Posts: 16 Arc User
Hi never had a problem before but has the monthly ZEN (500) for lifetime subscription members been removed? I ask this as I've noticed that it has been missed from my account for about 3 months now. I should have noticed this before but have had personal issues to deal with.

Regards
Selket58

Comments

  • selket58selket58 Member Posts: 16 Arc User
    Contacted support
  • eazzieeazzie Member Posts: 3,979 Arc User
    Also remember on console you don't receive the stipend.
  • fltadmriker#4237 fltadmriker Member Posts: 9 Arc User
    how do I interact with the ship hologram on starbase? for my lifetime pet and fireworks
  • inferiorityinferiority Member Posts: 3,929 Arc User
    how do I interact with the ship hologram on starbase? for my lifetime pet and fireworks
    Um, you don't.
    The Fireworks come from a console near Admiral Quinn's office; near the central hub in New Romulus Command a little round from the Bank console; <insert KDF location here - cannot recall right now, but will add in when I can get back in to the game>.

    The Pet comes from a NPC on Deep Space Nine's promenade.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • fltadmriker#4237 fltadmriker Member Posts: 9 Arc User
    Ship "Firework" emote: Federation characters can claim this by interacting with the large ship hologram in the Shipyard on Earth Spacedock. Klingon characters can claim it from the Barracks located next to the Skill Trainer and Fleet Ambassador on Qo'noS. Romulan characters can claim it from New Romulus Command on New Romulus.
    Faction EV Suit: Claim this faction-specific EV Suit from the same console interact where the 300 day firework reward is found.
  • fltadmriker#4237 fltadmriker Member Posts: 9 Arc User
    thats what arc said about locations
  • fltadmriker#4237 fltadmriker Member Posts: 9 Arc User
    While all of the Veteran/Lifetime Rewards are automatically unlocked when you log in for the first time after meeting the required number of days, some take additional steps to claim and use on a specific character. Here is a full breakdown for all available reward types:

    Title: All character titles are set through the Character Status screen. If you are using the default keybinds, press “U” to bring up this menu. From there, double-check that your character is chosen from the left column, and then click the “Edit Record” button towards the bottom to change your title.
    Full Respec: Each character on your account will earn a Full Respec/Retrain Token. To perform a respec, visit a Skill Trainer available to your faction. Please note that this reward does not respec Bridge Officers and a single character can fully retrain only once per token.
    Costume Pieces: Speak with any Tailor NPC to select the awarded costume pieces. Keep in mind that these will be listed under the Uniform outfit option, not Off Duty or Formal Wear.
    Skill Point and Officer Skill Point Boost: This is a passive buff that will be permanently active on the character. Be aware that the boosts gained from different Veteran Rewards do not stack, you will only receive the benefit of the greatest earned boost.
    Ship Slots/Character Slots/Costume Slots: After the different slots are unlocked there is nothing further you need to do to claim them. To view how many Ship Slots a character has, speak with any Ship Selection NPC. Available Character Slots can be viewed from the character selection menu. Speaking with any Tailor NPC will show you how many Costume Slots are available on a character.
    Ship "Firework" emote: Federation characters can claim this by interacting with the large ship hologram in the Shipyard on Earth Spacedock. Klingon characters can claim it from the Barracks located next to the Skill Trainer and Fleet Ambassador on Qo'noS. Romulan characters can claim it from New Romulus Command on New Romulus.
    Faction EV Suit: Claim this faction-specific EV Suit from the same console interact where the 300 day firework reward is found.
    The Captain's Table: To access this special zone, look for the white glowing anomaly near Earth Spacedock (Fed) or Qo'noS (Klingon). Simply fly up close and interact with the anomaly to transfer to the Captain's Table.
    Captain's Yacht (Fed)/DujHod Chariot (Klingon)/Commander's Gig (Rom): Speak with a Starship Requisition NPC to claim the vessel. It is considered a Small Craft, much like other shuttles, and requires the special token awarded at 400 subscribed days.
    Vice Admiral/Lieutenant General Ship Token: Speak with a Starship Requisition NPC to claim a Vice Admiral (Fed) or Lieutenant General (Klingon) ship. For Federation characters, this token can be used to claim an Exploration Cruiser Retrofit, Long Range Science Vessel Retrofit, or Tactical Escort Retrofit. For Klingon characters, this token can be used to claim a B'rel Bird-of-Prey Retrofit, Varanus Fleet Support Vessel, Marauder Patrol Cruiser, or Kar'Fi Battle Carrier.NOTE: If you discharge the ship claimed with the token you will not be able to claim a new one.
    Android Bridge Officer: Visit the Bridge Officer vendor and look under the Special Officers tab.
    Mugato Companion: This non-combat pet can be claimed by speaking with a special vendor on Deep Space Nine. If you discard the pet by accident you can speak with the vendor again to claim a new one.
    Unique Duty Officer Assignment: Speak with the Assignment Officer at Starfleet Academy or Klingon Academy to access this special mission. This two-day assignment will allow you to refine 1,000 Dilithium Ore into 1,000 Refined Dilithium. This Dilithium is in addition to your daily refinement limit of 8,000.
    Exclusive Starship Material: Speak with a Ship Customization NPC and select the "Veteran" Material from the drop-down menu on the right side of the window.
    Exclusive Veteran Starships: Speak with a Starship and Shuttle Requisitions NPC to claim the ship. If you accidentally discharge it speak to the same NPC to receive another token to claim it again.
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  • fltadmriker#4237 fltadmriker Member Posts: 9 Arc User
    can't find the veteran exclusive starship either
  • fltadmriker#4237 fltadmriker Member Posts: 9 Arc User
    cant find new Romulus command
  • inferiorityinferiority Member Posts: 3,929 Arc User
    thats what arc said about locations

    Maybe so, but that info is old and pre-dates thew new ESD layout that came with Season 9 in April 2014.
    <insert KDF location here - cannot recall right now, but will add in when I can get back in to the game>.
    For Federation character, claim the Fireworks from a console near Admiral Quinn's office, behind Ensign Raark.
    For Romulan Republic characters, the central hub in New Romulus Command, 90 degrees anti-clockwise from the bank console;
    For Klingon Defense Force characters, there is a console in the barracks area, behind Loresinger Tiran outside the Great Hall.
    The Pet comes from a NPC on Deep Space Nine's promenade.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • fltadmriker#4237 fltadmriker Member Posts: 9 Arc User
    OK tyvm ev1 I gotten everything so far except....

    Title: All character titles are set through the Character Status screen. If you are using the default keybinds, press “U” to bring up this menu. From there, double-check that your character is chosen from the left column, and then click the “Edit Record” button towards the bottom to change your title.

    Full Respec: Each character on your account will earn a Full Respec/Retrain Token. To perform a respec, visit a Skill Trainer available to your faction. Please note that this reward does not respec Bridge Officers and a single character can fully retrain only once per token.
  • eroc84eroc84 Member Posts: 2 Arc User
    Back to the original posting I have not been receiving mine it seems either and all customer service can say is yes im a lifetimer and yes I qualify I should look into it or keep better track of how much I have and when I spend better in a nutshell, so they didnt say they dont care and not their problem but basically.
  • doxie#4420 doxie Member Posts: 7 Arc User
    I signed up today, and am unable to make a liberated borg playable character. I contacted support, but does anyone know if there are any other things to do to "activate" that perk? I haven't seen any documentation about it.
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