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Forums > Home› Support› PC Gameplay Bug Reports

Timed-out connecting.

matzdaadmatzdaad Member Posts: 186 Arc User
in PC Gameplay Bug Reports
After shard maintenance, went to sign in and timed out 3 times in a row.
'Please check connection speed', Ran Speedtest. Results below, Timed out 2 more times after.

Ping:
21ms

Download:
66.96 Mbps

Upload:
122.02 Mbps

I am again unable to enter STO... Oddity or Maintenance?
MatzDaad
Fleet: 8th Expeditionary Command
Member since 2/15/2012



Comments

  • jtoon74jtoon74 Member Posts: 409 Arc User
    I am also having this issue.
  • bluejaye1bluejaye1 Member Posts: 77 Arc User
    You're not alone. Started timing out for me just about the same time they announced the further extension to the downtime. I think someone has broken something again. :(
    Star Trek Offline is currently online. We apologise for the convenience and are working to remedy the situation.
  • matzdaadmatzdaad Member Posts: 186 Arc User
    Least I have company (Although I would prefer it if we were all in STO).
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • matzdaadmatzdaad Member Posts: 186 Arc User
    bluejaye1 wrote: »
    You're not alone. Started timing out for me just about the same time they announced the further extension to the downtime. I think someone has broken something again. :(
    Is the downtime over or did I try to get in to early? approximately 12:45PM Eastern
    .
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • bluejaye1bluejaye1 Member Posts: 77 Arc User
    Looking at the world clock, still got an hour to go.
    This game never fails to amaze. A 2.5 hour downtime going up to 5 hours.

    On a plus side, I was able to login.
    Star Trek Offline is currently online. We apologise for the convenience and are working to remedy the situation.
  • matzdaadmatzdaad Member Posts: 186 Arc User
    bluejaye1 wrote: »
    Looking at the world clock, still got an hour to go.
    This game never fails to amaze. A 2.5 hour downtime going up to 5 hours.

    On a plus side, I was able to login.

    Just got to the main screen, noticed that 'server status' was still red! Oh well, better than another 'timed out'.
    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • eazzieeazzie Member Posts: 4,226 Arc User
    matzdaad wrote: »
    After shard maintenance, went to sign in and timed out 3 times in a row.
    'Please check connection speed', Ran Speedtest. Results below, Timed out 2 more times after.

    Ping:
    21ms

    Download:
    66.96 Mbps

    Upload:
    122.02 Mbps

    I am again unable to enter STO... Oddity or Maintenance?

    Maintenance extension. till 12 noon PT. 8 pm GMT
  • matzdaadmatzdaad Member Posts: 186 Arc User
    edited November 2020
    eazzie wrote: »
    Maintenance extension. till 12 noon PT. 8 pm GMT

    Why don't they run Shard Maintenance' at 4AM-5:30AM Pacific? Surely they don't run one 8hr shift a day??

    MatzDaad
    Fleet: 8th Expeditionary Command
    Member since 2/15/2012



  • eazzieeazzie Member Posts: 4,226 Arc User
    matzdaad wrote: »
    eazzie wrote: »
    Maintenance extension. till 12 noon PT. 8 pm GMT

    Why don't they run Shard Maintenance' at 4AM-5:30AM Pacific? Surely they don't run one 8hr shift a day??

    Maintenance is run at the time it is, because it was deemed the most "productive" if you will time of day. This has been asked many many many many many times over the years. It is also based on the normal working day of America. Regardless though what ever time maintenance takes place, it will never suit everybody globally.
  • veteran#6913 veteran
    veteran#6913
         Member Posts: 30 Arc User
    What time do they expect STO to come back online? It's changed a couple of times now. Any updates?
  • eazzieeazzie Member Posts: 4,226 Arc User
    They've just added another hour. 1pm PT 9pm GMT
  • veteran#6913 veteran
    veteran#6913
         Member Posts: 30 Arc User
    Well the EU & UK players can forget about playing STO tonight. They are now saying 10pm UK, 11pm EU. If we are lucky. "productive" ?
  • eazzieeazzie Member Posts: 4,226 Arc User
    veteran#6913 wrote: »
    Well the EU & UK players can forget about playing STO tonight. They are now saying 10pm UK, 11pm EU. If we are lucky. "productive" ?

    ERRRRRR no. it says 9pm If it were 10pm it would say 22:00 NOT 21:00

    We will be performing shard maintenance on November 12 from 7-1:00 PM Pacific (15:00-21:00 UTC). Please check the forums.
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