For Cryptic, you'll want to check weather patterns on the Eastern Seaboard - their server farm is located outside Boston, MA. Yes, that's on the far side of the continent from their offices in California. No, I don't know why.
Maybe because it's closer to Europe, making it more suited for a game that doesn't offer regional servers but is available internationally? Or maybe that's where the server farm was cheapest. It's not like their devs and designers need to go there physically.
Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
> @duasyn said:
> (Quote)
>
>
> Being totally ignorant on interneting, I just have my POV... of all the games I play; STO is the only one that has issues like this. So blaming the ISP or some-such would seem a bit... implausible? If I had any other games giving me issues, then maybe...
>
> And since I'll assume their servers aren't in the middle of nowhere where there is bad/old infrastructure, I'm gonna have to guess it's their issue. Like having a smooth 100 mile drive until you hit a huge pothole in Cryptic's driveway. You just can't go generically say 'the roads are bad'.
As you say you have no experience and this explains your blatant error of assuming different games get routed through the same networks or physical lines.
You also make a huge error of assuming that the area has anything to do with the quality of the infrastructure.
Any other games may only share 2 spots of routing, your home network/ISP and your PC, everything else could be entirely different.
California, where Cryptic's offices are located, has huge wildfires every year and earthquakes at random times. Do you believe this has no effects? Do you believe that infrastructure damage only effects the area around it? Both of those are wrong assumptions. Wildfires and earthquakes in California, flooding in the midwest, hurricanes in the south, I'm surprised the US has internet service at this point.
If you are actually surprised that the US has the best internet in the world, despite natural disasters, you A) don't understand how companies that want to make as much money as possible, will build their infrastructure to cost them as little as possible over the long term, including the potential for disasters, and repair it as fast as possible when it does get damaged, B most likely don't understand just how large the US is relative to the size of said disasters, and C) how infrequent and localized most of those disasters are.
> @duasyn said:
> (Quote)
>
>
> Being totally ignorant on interneting, I just have my POV... of all the games I play; STO is the only one that has issues like this. So blaming the ISP or some-such would seem a bit... implausible? If I had any other games giving me issues, then maybe...
>
> And since I'll assume their servers aren't in the middle of nowhere where there is bad/old infrastructure, I'm gonna have to guess it's their issue. Like having a smooth 100 mile drive until you hit a huge pothole in Cryptic's driveway. You just can't go generically say 'the roads are bad'.
As you say you have no experience and this explains your blatant error of assuming different games get routed through the same networks or physical lines.
You also make a huge error of assuming that the area has anything to do with the quality of the infrastructure.
Any other games may only share 2 spots of routing, your home network/ISP and your PC, everything else could be entirely different.
California, where Cryptic's offices are located, has huge wildfires every year and earthquakes at random times. Do you believe this has no effects? Do you believe that infrastructure damage only effects the area around it? Both of those are wrong assumptions. Wildfires and earthquakes in California, flooding in the midwest, hurricanes in the south, I'm surprised the US has internet service at this point.
I don't think you comprehend just how large the US is, how localized most disasters are, and how fast damage gets repaired. Governments are in charge of roads, and we know how bad those are so its a wonder why anyone would trust them with other things. Private companies generally fix most everything else in the US, because if its broken they are losing money, which is why things tend to work well here.
the game decides for you which instance to load you into when traversing to another game area, and go figure the game selects the worst instance when it comes to lag and rubberbanding.
It has really become off putting!
You actually don't have to go to the instance that the game suggests, you can choose any instance that isn't already full.
Now a LTS and loving it.
Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything.
By the way, actual estimates on the flood damage say it won't be fully repaired for several years. As for infrastructure damage being localized, when a single cable being cut can knock out internet service for almost 100 thousand people over a thousand miles away, it does not support your assertion.
You're deliberately twisting things well beyond their definitions, and beyond what I said. Prices being affected by floods are not damage. Flooded fields are damage. When the water recedes, then the fields can be repaired and reused again, assuming they had insurance. It doesn't affect internet in unflooded areas, it doesn't kill crops and cattle in unflooded areas.
Yeah people in your magic area that is served by a single cable 1000 miles away may lose internet if that cable is cut, but that damage doesn't kill the internet for everyone else! Only those people lose internet, and outsiders only lose access to whatever may have been hosted in such a terribly serviced area, and have otherwise uninterrupted service.
Finally, I never said that things are instantly fixed or that recent disaster zones are already back to normal. I said such zones are fixed quickly. You are free to disagree with what quickly means, but you don't get to put words in my mouth and claim I said things I didn't.
This problem has been ongoing since the back end maintenance they performed last year. That's when my problems started.
Since then I've reinstalled the game/updated to Windows 10 64bit and upgraded my internet package from standard bb 8mbps to fibre with speeds up to 64mbps.
All connection checks from my provider say everything is fine. Hitting the nodes at akamai technologies is where my pings return longer numbers mainly this i.p 93.191.173.11 is where it wets the bed
1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
2 * * * Request timed out.
3 9 ms 9 ms 9 ms host-78-151-230-241.as13285.net [78.151.230.241]
4 27 ms 9 ms 9 ms host-78-151-230-226.as13285.net [78.151.230.226]
5 12 ms 23 ms 12 ms host-78-144-0-81.as13285.net [78.144.0.81]
6 13 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
7 13 ms 13 ms 13 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
8 14 ms 12 ms 13 ms a72-52-1-189.deploy.static.akamaitechnologies.com [72.52.1.189]
9 13 ms 13 ms 13 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
10 * 275 ms 287 ms 93.191.173.11
11 91 ms 91 ms 91 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
12 104 ms 94 ms 94 ms 198.49.243.237
13 91 ms 91 ms 91 ms patchserver.crypticstudios.com [208.95.184.200]
Trace complete.
Here's a new tracert from this morning 10/09/2019
1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
2 * * * Request timed out.
3 25 ms 9 ms 9 ms host-78-151-230-227.as13285.net [78.151.230.227]
4 9 ms 9 ms 8 ms host-78-151-230-240.as13285.net [78.151.230.240]
5 12 ms 12 ms 30 ms host-78-144-0-69.as13285.net [78.144.0.69]
6 13 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
7 13 ms 13 ms 13 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
8 13 ms 13 ms 13 ms a72-52-1-189.deploy.static.akamaitechnologies.com [72.52.1.189]
9 13 ms 14 ms 14 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197] 10 253 ms 225 ms 244 ms 93.191.173.11
11 91 ms 91 ms 91 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
12 101 ms 94 ms 97 ms 198.49.243.237
13 91 ms 91 ms 91 ms patchserver.crypticstudios.com [208.95.184.200]
Trace complete.
Post edited by ussvaliant#6064 on
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
After a little Google investigation, I found that players of Elder Scrolls Online were reporting a very similar issue starting about a year ago. Apparently Akamai Technologies is a platform that's supposed to protect against DDoS attacks and similar network-overload issues - but it appears to define the sort of high-bandwidth contact produced by online games as a DDoS. It starts slowing such traffic down within its own network, giving horrendous ping times.
As of last June, when the comment thread I found petered out, the situation was still ongoing. It didn't affect every player - but those affected never got a break; it happened literally every time they tried to log in.
Note to anyone from Cryptic reading this thread: Akamai Technologies does not do what it says it does, at least not for your purposes. Its designers were trying to ensure people could reach banks and other "normal" businesses, not games. If it's possible for you to route traffic away from Akamai's network, your players would be much happier.
A normie goes "Oh, what's this?"
An otaku goes "UwU, what's this?"
A furry goes "OwO, what's this?"
A werewolf goes "Awoo, what's this?"
"It's nothing personal, I just don't feel like I've gotten to know a person until I've sniffed their crotch." "We said 'no' to Mr. Curiosity. We're not home. Curiosity is not welcome, it is not to be invited in. Curiosity...is bad. It gets you in trouble, it gets you killed, and more importantly...it makes you poor!"
Passion and Serenity are one.
I gain power by understanding both.
In the chaos of their battle, I bring order.
I am a shadow, darkness born from light.
The Force is united within me.
Drop the bs banter about weather and natural/unnatural disasters. What we need are tracerts.
Star Trek Online Volunteer Community Moderator and Resident She-Wolf
Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
(first 2 blocked for privacy, 2 and 4 ms pings)
3 6 ms 6 ms 6 ms be60.660.sxflsdch38r.edge.sdnet.net [208.53.242.41]
4 11 ms 11 ms 11 ms 10ge1-11.core1.oma1.he.net [184.105.32.21]
5 16 ms 15 ms 15 ms 100ge7-1.core1.mci3.he.net [184.105.65.165]
6 25 ms 24 ms 25 ms 100ge15-2.core1.dal1.he.net [184.105.64.213]
7 26 ms 24 ms 25 ms 206.223.118.209
8 26 ms 26 ms 27 ms po110.bs-a.sech-dfw.netarch.akamai.com [23.57.102.243]
9 26 ms 27 ms 25 ms a72-52-1-189.deploy.static.akamaitechnologies.com [72.52.1.189]
10 26 ms 26 ms 26 ms ae120.access-a.sech-dfw.netarch.akamai.com [23.57.102.249]
11 73 ms 55 ms 55 ms 93.191.173.201
12 102 ms 101 ms 101 ms a72-52-28-178.deploy.static.akamaitechnologies.com [72.52.28.178]
13 111 ms 102 ms 103 ms 198.49.243.237
14 101 ms 101 ms 101 ms patchserver.crypticstudios.com [208.95.184.200]
3 4 ms 4 ms 4 ms bbrt-ol-1-ae14.ewe-ip-backbone.de [80.228.232.123]
4 11 ms 11 ms 10 ms 212.6.115.118
5 32 ms 27 ms 36 ms akamai.prolexic.com [195.66.224.31]
6 27 ms 26 ms 27 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
7 27 ms 28 ms 27 ms a72-52-1-201.deploy.static.akamaitechnologies.com [72.52.1.201]
8 56 ms 29 ms 25 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
9 302 ms * 333 ms 93.191.173.11
10 102 ms 102 ms 102 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
11 109 ms 105 ms 106 ms 198.49.243.237
12 101 ms 101 ms 101 ms patchserver.crypticstudios.com [208.95.184.200]
Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
<privacy snip>
2 3 ms 3 ms 3 ms 75-102-176-1.d2.itctel.com [75.102.176.1]
3 7 ms 7 ms 6 ms be60.660.sxflsdch38r.edge.sdnet.net [208.53.242.41]
4 11 ms 11 ms 11 ms 10ge1-11.core1.oma1.he.net [184.105.32.21]
5 15 ms 14 ms 14 ms 100ge7-1.core1.mci3.he.net [184.105.65.165]
6 24 ms 24 ms 36 ms 100ge15-2.core1.dal1.he.net [184.105.64.213]
7 25 ms 26 ms 25 ms 206.223.118.209
8 25 ms 25 ms 24 ms po110.bs-a.sech-dfw.netarch.akamai.com [23.57.102.243]
9 27 ms 25 ms 25 ms a72-52-1-189.deploy.static.akamaitechnologies.com [72.52.1.189]
10 26 ms 26 ms 26 ms ae120.access-a.sech-dfw.netarch.akamai.com [23.57.102.249]
11 54 ms 54 ms 54 ms 93.191.173.201
12 * 102 ms 101 ms a72-52-28-178.deploy.static.akamaitechnologies.com [72.52.28.178]
13 107 ms 103 ms 104 ms 198.49.243.237
14 100 ms 101 ms 101 ms patchserver.crypticstudios.com [208.95.184.200]
Logged in a few mins ago and have gotten 'server not responding' almost every moment today.
Alt-F4'ed and cooled down a while, seems to be working better now.
Comments
Maybe because it's closer to Europe, making it more suited for a game that doesn't offer regional servers but is available internationally? Or maybe that's where the server farm was cheapest. It's not like their devs and designers need to go there physically.
If you are actually surprised that the US has the best internet in the world, despite natural disasters, you A) don't understand how companies that want to make as much money as possible, will build their infrastructure to cost them as little as possible over the long term, including the potential for disasters, and repair it as fast as possible when it does get damaged, B most likely don't understand just how large the US is relative to the size of said disasters, and C) how infrequent and localized most of those disasters are.
I don't think you comprehend just how large the US is, how localized most disasters are, and how fast damage gets repaired. Governments are in charge of roads, and we know how bad those are so its a wonder why anyone would trust them with other things. Private companies generally fix most everything else in the US, because if its broken they are losing money, which is why things tend to work well here.
You actually don't have to go to the instance that the game suggests, you can choose any instance that isn't already full.
You're deliberately twisting things well beyond their definitions, and beyond what I said. Prices being affected by floods are not damage. Flooded fields are damage. When the water recedes, then the fields can be repaired and reused again, assuming they had insurance. It doesn't affect internet in unflooded areas, it doesn't kill crops and cattle in unflooded areas.
Yeah people in your magic area that is served by a single cable 1000 miles away may lose internet if that cable is cut, but that damage doesn't kill the internet for everyone else! Only those people lose internet, and outsiders only lose access to whatever may have been hosted in such a terribly serviced area, and have otherwise uninterrupted service.
Finally, I never said that things are instantly fixed or that recent disaster zones are already back to normal. I said such zones are fixed quickly. You are free to disagree with what quickly means, but you don't get to put words in my mouth and claim I said things I didn't.
This problem has been ongoing since the back end maintenance they performed last year. That's when my problems started.
Since then I've reinstalled the game/updated to Windows 10 64bit and upgraded my internet package from standard bb 8mbps to fibre with speeds up to 64mbps.
All connection checks from my provider say everything is fine. Hitting the nodes at akamai technologies is where my pings return longer numbers mainly this i.p 93.191.173.11 is where it wets the bed
1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
2 * * * Request timed out.
3 9 ms 9 ms 9 ms host-78-151-230-241.as13285.net [78.151.230.241]
4 27 ms 9 ms 9 ms host-78-151-230-226.as13285.net [78.151.230.226]
5 12 ms 23 ms 12 ms host-78-144-0-81.as13285.net [78.144.0.81]
6 13 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
7 13 ms 13 ms 13 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
8 14 ms 12 ms 13 ms a72-52-1-189.deploy.static.akamaitechnologies.com [72.52.1.189]
9 13 ms 13 ms 13 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
10 * 275 ms 287 ms 93.191.173.11
11 91 ms 91 ms 91 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
12 104 ms 94 ms 94 ms 198.49.243.237
13 91 ms 91 ms 91 ms patchserver.crypticstudios.com [208.95.184.200]
Trace complete.
Here's a new tracert from this morning 10/09/2019
1 <1 ms <1 ms <1 ms ttrouter [192.168.1.1]
2 * * * Request timed out.
3 25 ms 9 ms 9 ms host-78-151-230-227.as13285.net [78.151.230.227]
4 9 ms 9 ms 8 ms host-78-151-230-240.as13285.net [78.151.230.240]
5 12 ms 12 ms 30 ms host-78-144-0-69.as13285.net [78.144.0.69]
6 13 ms 13 ms 13 ms akamai.prolexic.com [195.66.224.31]
7 13 ms 13 ms 13 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
8 13 ms 13 ms 13 ms a72-52-1-189.deploy.static.akamaitechnologies.com [72.52.1.189]
9 13 ms 14 ms 14 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
10 253 ms 225 ms 244 ms 93.191.173.11
11 91 ms 91 ms 91 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
12 101 ms 94 ms 97 ms 198.49.243.237
13 91 ms 91 ms 91 ms patchserver.crypticstudios.com [208.95.184.200]
Trace complete.
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
#LegalizeAwoo
A normie goes "Oh, what's this?"
An otaku goes "UwU, what's this?"
A furry goes "OwO, what's this?"
A werewolf goes "Awoo, what's this?"
"It's nothing personal, I just don't feel like I've gotten to know a person until I've sniffed their crotch."
"We said 'no' to Mr. Curiosity. We're not home. Curiosity is not welcome, it is not to be invited in. Curiosity...is bad. It gets you in trouble, it gets you killed, and more importantly...it makes you poor!"
Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
Moderation Problems/Issues? Please contact the Community Manager
Terms of Service / Community Rules and Policies / FCT
Facebook / Twitter / Twitch
3 6 ms 6 ms 6 ms be60.660.sxflsdch38r.edge.sdnet.net [208.53.242.41]
4 11 ms 11 ms 11 ms 10ge1-11.core1.oma1.he.net [184.105.32.21]
5 16 ms 15 ms 15 ms 100ge7-1.core1.mci3.he.net [184.105.65.165]
6 25 ms 24 ms 25 ms 100ge15-2.core1.dal1.he.net [184.105.64.213]
7 26 ms 24 ms 25 ms 206.223.118.209
8 26 ms 26 ms 27 ms po110.bs-a.sech-dfw.netarch.akamai.com [23.57.102.243]
9 26 ms 27 ms 25 ms a72-52-1-189.deploy.static.akamaitechnologies.com [72.52.1.189]
10 26 ms 26 ms 26 ms ae120.access-a.sech-dfw.netarch.akamai.com [23.57.102.249]
11 73 ms 55 ms 55 ms 93.191.173.201
12 102 ms 101 ms 101 ms a72-52-28-178.deploy.static.akamaitechnologies.com [72.52.28.178]
13 111 ms 102 ms 103 ms 198.49.243.237
14 101 ms 101 ms 101 ms patchserver.crypticstudios.com [208.95.184.200]
4 11 ms 11 ms 10 ms 212.6.115.118
5 32 ms 27 ms 36 ms akamai.prolexic.com [195.66.224.31]
6 27 ms 26 ms 27 ms po110.bs-a.sech-lon2.netarch.akamai.com [72.52.60.192]
7 27 ms 28 ms 27 ms a72-52-1-201.deploy.static.akamaitechnologies.com [72.52.1.201]
8 56 ms 29 ms 25 ms ae120.access-a.sech-lon2.netarch.akamai.com [72.52.60.197]
9 302 ms * 333 ms 93.191.173.11
10 102 ms 102 ms 102 ms a72-52-27-212.deploy.static.akamaitechnologies.com [72.52.27.212]
11 109 ms 105 ms 106 ms 198.49.243.237
12 101 ms 101 ms 101 ms patchserver.crypticstudios.com [208.95.184.200]
2 3 ms 3 ms 3 ms 75-102-176-1.d2.itctel.com [75.102.176.1]
3 7 ms 7 ms 6 ms be60.660.sxflsdch38r.edge.sdnet.net [208.53.242.41]
4 11 ms 11 ms 11 ms 10ge1-11.core1.oma1.he.net [184.105.32.21]
5 15 ms 14 ms 14 ms 100ge7-1.core1.mci3.he.net [184.105.65.165]
6 24 ms 24 ms 36 ms 100ge15-2.core1.dal1.he.net [184.105.64.213]
7 25 ms 26 ms 25 ms 206.223.118.209
8 25 ms 25 ms 24 ms po110.bs-a.sech-dfw.netarch.akamai.com [23.57.102.243]
9 27 ms 25 ms 25 ms a72-52-1-189.deploy.static.akamaitechnologies.com [72.52.1.189]
10 26 ms 26 ms 26 ms ae120.access-a.sech-dfw.netarch.akamai.com [23.57.102.249]
11 54 ms 54 ms 54 ms 93.191.173.201
12 * 102 ms 101 ms a72-52-28-178.deploy.static.akamaitechnologies.com [72.52.28.178]
13 107 ms 103 ms 104 ms 198.49.243.237
14 100 ms 101 ms 101 ms patchserver.crypticstudios.com [208.95.184.200]
Logged in a few mins ago and have gotten 'server not responding' almost every moment today.
Alt-F4'ed and cooled down a while, seems to be working better now.