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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues
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Anyone else having constant disconnects?

jordan3550jordan3550 Member Posts: 328 Arc User
in Windows and General: PC, Network, and Other Technical Issues
All today I’ve had disconnects and trouble logging back in is anyone else having the same issue?

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    ekypyrosekypyros Member Posts: 181 Arc User
    edited July 2018
    One Times Today on Risa .....
    PvP : How To Defeat: Trait Exitus Acta Probat
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    dandalendandalen Member Posts: 8 Arc User
    The last few days constant disconnects for me also not just one zone but every where
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    ekypyrosekypyros Member Posts: 181 Arc User
    edited August 2018
    The most No Server Responding and disconects Come From a to high Ping "Latency" to the Account Server
    From you can only do restat your Internet Router "Modem" and or Call your Provider if its a long time going better !
    The most Providers Guranteed 98 % Connectivy in a Year Thats then your fighting point !

    Greetz
    EKY
    PvP : How To Defeat: Trait Exitus Acta Probat
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    borgus1122borgus1122 Member Posts: 243 Arc User
    I have very often discconections. And I'm very dissapointed. I wouldn't be angry, if they happened between some regular missions. But lately it happened to me three times while I was mining for rich dilithium mine (for 5k). So I could just say bye-bye to that dilithium. And my connection is not bad (10 MB/s) and I know is not something that could be wrong with my internet provider. I'm often thinking leaving this game just becouse of this disconnections. And I know that is not something wrong with my Internet provider,becouse I can play other online game just fine - without any disconnections.
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    dogdayfour#3923 dogdayfour
    dogdayfour#3923
         Member Posts: 1 Arc User
    i disconnection by the hour ????
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    autobotgoldbugautobotgoldbug Member Posts: 61 Arc User
    ekypyros wrote: »
    The most No Server Responding and disconects Come From a to high Ping "Latency" to the Account Server
    From you can only do restat your Internet Router "Modem" and or Call your Provider if its a long time going better !
    The most Providers Guranteed 98 % Connectivy in a Year Thats then your fighting point !

    Greetz
    EKY

    NO
    This is not an internet provider problem.
    This is a server side problem.
    I have had many server timeouts today.
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    deathraidertylerdeathraidertyler Member Posts: 1 New User
    i have been having the same problem but when i try to get back into the game it will not let me
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    snovernsnovern Member Posts: 138 Arc User
    @deathraidertyler, when your game crashes, do you get a "missing map or crc mismatch" error message?

    If so, try the steps in my post in the following thread: https://www.arcgames.com/en/forums/startrekonline#/discussion/1244067/age-of-discovery-won-t-launch
    Short summary: You need to turn ON "Force verify" AND turn OFF "On-demand patching".

    This should, hopefully, help those of you who have toons that are "stuck" on a map (ie: the game crashes after the character selection screen but before you get into the game).
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    serstarkserstark Member Posts: 3 Arc User
    This has been a problem for me since I logged in after AoD, even after patches nothing has changed, I have tried resetting my Modem, router, made sure every driver was updated, force verify, the works. I can only play a few minutes before server disconnects. I play other MMO's with no trouble at all, can watch movies, or do anything else...except play STO. This issue is on the Developers of the game, or whomever is responsible for connectivity. Maybe there is some new software conflict, but I can shut down everything running in the background and even in safe mode I get the same result, disconnects.
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    rndfluctuation#1470 rndfluctuation
    rndfluctuation#1470
         Member Posts: 813 Arc User
    edited October 2018
    Not me, for a change... maybe I was lucky in playing when it wasn't present. (I understood there were some server issues?)

    serstark wrote: »
    This has been a problem for me since I logged in after AoD, even after patches nothing has changed, I have tried resetting my Modem, router, made sure every driver was updated, force verify, the works. I can only play a few minutes before server disconnects. I play other MMO's with no trouble at all, can watch movies, or do anything else...except play STO. This issue is on the Developers of the game, or whomever is responsible for connectivity. Maybe there is some new software conflict, but I can shut down everything running in the background and even in safe mode I get the same result, disconnects.
    However, many crash/login issues are reported since AoD/win 10 OCT patch REGARDLESS - and forum was filled of reports on various backgrounds allegedly - did you try what snovern said above? (essentially in options - Force verify ON, Patch on demand OFF, save let it verify - Decided to also quote bellow)
    snovern wrote: »
    @deathraidertyler, when your game crashes, do you get a "missing map or crc mismatch" error message?

    If so, try the steps in my post in the following thread: https://www.arcgames.com/en/forums/startrekonline#/discussion/1244067/age-of-discovery-won-t-launch
    Short summary: You need to turn ON "Force verify" AND turn OFF "On-demand patching".

    This should, hopefully, help those of you who have toons that are "stuck" on a map (ie: the game crashes after the character selection screen but before you get into the game).
    Beside what said, this MAY potentially work also for version mismatch or try it just in case in other cases of unknown crashes.

    P.S.
    Also and in general, each time game finds an error and "wants" to verify files (even if you aren't aware of such), do let it. But do better have "patch on demand" OFF for that too, as snovern said. I find it's best to keep patch on demand OFF always.
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    serstarkserstark Member Posts: 3 Arc User
    I have tried all that was mentioned in the above post with the same results, I can't seem to get away from disconnects. I get no error messages, and can even log right back in. but very shortly after I get searching for server, then disconnection. Getting old...fast.
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    borgus1122borgus1122 Member Posts: 243 Arc User
    Game still disconnects from server. It's not provider problem, but it's server problem. I can play other online games without problems and disconnections. So if it was provider problem, other games would disconnect too. I got disconnetcet only in last hour about 15 times. Why doesnt DEV fix this problem? It's so annoyin to get disconnected in the middle of mission or PVE event. And if it was provider problem, we couldn't get back into game when we sign in again after we are disconnected. Please, FIX this problem.
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    mirrorterranmirrorterran Member Posts: 423 Arc User
    This weekend has been pretty awful. Otherwise it's been ok other than the daily disconnects I get in map changes. That's just time consuming.
    Right now it is rapidly approaching unplayable status.
    Before you say it's my system, I'm hearing about it in fleet and zone chat.
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    carlosbezerracarlosbezerra Member Posts: 51 Arc User
    I had constant disconnections this weekend, especially when I was changing characters.
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    ussvaliant#6064 ussvaliant
    ussvaliant#6064
         Member Posts: 1,006 Arc User
    I've been disconnected a couple times over the past few days something that is very rare but my major problem has been constant rubberbanding spikes since last Thursdays patch.
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
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    peterconnorfirstpeterconnorfirst Member Posts: 6,225 Arc User
    ussvaliant#6064 wrote: »
    I've been disconnected a couple times over the past few days something that is very rare but my major problem has been constant rubberbanding spikes since last Thursdays patch.

    Same here. Since the same patch.
    animated.gif
    Looking for a fun PvE fleet? Join us at Omega Combat Division today.
    felisean wrote: »
    teamwork to reach a goal is awesome and highly appreciated
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    salvation4salvation4 Member Posts: 1,167 Arc User
    Well I got bitched slapped by the server trying to get from the transporter on ESD to the Bank terminal near the ship requisitions area..Kept rubber banding like a damn crazy ball..
    Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
    Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
    Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
    Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
    Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
    Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
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    rndfluctuation#1470 rndfluctuation
    rndfluctuation#1470
         Member Posts: 813 Arc User
    Unlike how it was at the time I wrote last post, yes in the last days (since last patch maybe? but not the AoD "introduction" patch) I sometimes see an occasional rubberbanding, a few connectivity issues too, but I can still play - up to now at least.
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    lunar1974lunar1974 Member Posts: 13 Arc User
    edited November 2018
    I seem to have a similar problem I think. Except I cannot get past the engage button without an error message popping up. I have verified the files, uninstalled/re-installed. Haven't been able to play for about a week now for more than 10 mins before it crashes.

    Also updated video/audio drivers and any other driver that needed to be updated.
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    netheriusvashtarnetheriusvashtar Member Posts: 2 Arc User
    coldnapalm wrote: »
    Yeah...the game is pretty unplayable for me since the patch as well. Rubber banding, powers not activating. Reminds me of a lesser version of right after DR.



    I am having the same problem, only to a much worse degree - I cannot even connect to the server from Arc, let alone play anything.
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    trygvar13trygvar13 Member Posts: 697 Arc User
    ekypyros wrote: »
    One Times Today on Risa .....

    I also noticed something I had not seen in years... SERVER NOT RESPONDING...
    Dahar Master Qor'aS
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    trygvar13trygvar13 Member Posts: 697 Arc User
    autobotgoldbug wrote: »
    ekypyros wrote: »
    The most No Server Responding and disconects Come From a to high Ping "Latency" to the Account Server
    From you can only do restat your Internet Router "Modem" and or Call your Provider if its a long time going better !
    The most Providers Guranteed 98 % Connectivy in a Year Thats then your fighting point !

    Greetz
    EKY

    NO
    This is not an internet provider problem.
    This is a server side problem.
    I have had many server timeouts today.

    Indeed. The only problem is with STO... and NW.
    Dahar Master Qor'aS
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    trygvar13trygvar13 Member Posts: 697 Arc User
    netheriusvashtar wrote: »
    coldnapalm wrote: »
    Yeah...the game is pretty unplayable for me since the patch as well. Rubber banding, powers not activating. Reminds me of a lesser version of right after DR.



    I am having the same problem, only to a much worse degree - I cannot even connect to the server from Arc, let alone play anything.

    I stopped using Arc several months ago. Too many bloody Arc screens popping when trying to activate powers. Tried disabling them to no effect. Never liked the POS in the first place so I just got rid of it. I just use the STO launcher.
    Dahar Master Qor'aS
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    anzoiseanzoise Member Posts: 2 Arc User
    trygvar13 wrote: »
    I stopped using Arc several months ago. Too many bloody Arc screens popping when trying to activate powers. Tried disabling them to no effect. Never liked the POS in the first place so I just got rid of it. I just use the STO launcher.

    For years I've been doing that, however after experiencing about 11 disconnects on Monday it seems the launcher has decided to lock me out entirely with a "You may not log in from this IP address" and can't even update the game.
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    ethoirethoir Member Posts: 122 Arc User
    I haven't been getting booted off, but I have been seeing rubber banding all day, every day for the past week with very few "normal ping" periods. Makes the game almost unplayable.
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