Tholian Red Alert

cha0tic1a · October 2018

Join queue, warp out and...get booted from the game.
And get a leaver penalty.
Congratz

Ticket sent. In the error report it said that the map didn't exist.

snovern · October 2018

@cha0tic1a, please try my post in the following thread: https://www.arcgames.com/en/forums/startrekonline#/discussion/1244067/age-of-discovery-won-t-launch

I encountered the same problem with the DS9 map and found a work-around. Players have reported that these steps have resolved similar Queue map issues, too.

Hope it helps you like it did me and several other players.

cha0tic1a · October 2018

Thanks.
Tried that, didn't work.
Expect a few bugs after new content but this is beyond ridiculous.
Welcome to Star Trek Offline.

snovern · October 2018

@cha0tic1a, are you sure you turned ON "Force verify" AND turned OFF "On-demand patching" at the same time before logging in? After doing this, you should see the Launcher UI perform the file verification followed by a big patch.

If all of the above happened and your game is still crashing due to the missing map error, then you need to file a support ticket here. Hopefully, Cryptic support can resolve your issue.

Also, @ambassadorkael#6946 has posted in the following two threads:
1. https://www.arcgames.com/en/forums/startrekonline#/discussion/1244338/azure-bug-with-discovery-toon-arc
2. https://www.arcgames.com/en/forums/startrekonline#/discussion/1244067/age-of-discovery-won-t-launch
requesting that you message him directly with basic information about your account and game logs. Doing this may get you the help you need as well.

Good luck!

Tholian Red Alert

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