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Console Patch Notes and Maintenance on All Platforms - 9/11/18

ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,537 Community Manager
edited September 2018 in Release Notes
Greetings Captains!
We will be having a maintenance tomorrow, 9/11 at 5AM Pacific on all platforms. All platforms are estimated to be down for four hours. This maintenance will be repeated for all platforms on Thursday, 9/13.(What time is this for me?)
You can find our patch notes here. No Patch notes for Console, just routine maintenance.

=/\=
We value your feedback and want to help direct it to the right locations. Please check the following link to redirect to the best sub-forums to post your replies.
Experiencing a Gameplay Bug with our latest patch? Please click this link to be taken to our Gameplay Bug Report Section to file your reports.
Thank you for the assistance!
The Star Trek Online Team

Comments

  • where2r1where2r1 Member Posts: 6,054 Arc User
    There is something wrong with this link.... it goes to a CONSOLE Patch notes...
    Even though your post says there is no Patch notes for Console.

    AND it is talking about CRYSTALLINE ENTITY Event....which is over for PC. You got click happy with your post.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • eazzieeazzie Member Posts: 3,274 Arc User
    where2r1 wrote: »
    There is something wrong with this link.... it goes to a CONSOLE Patch notes...
    Even though your post says there is no Patch notes for Console.

    AND it is talking about CRYSTALLINE ENTITY Event....which is over for PC. You got click happy with your post.

    As per the post on FB ..... Star Trek Online will have maintenance on all platforms tomorrow, 9/11, beginning at 5am PT. Estimated downtime is 4 hours. There are no patch notes for PC, just routine maintenance. Here are the patch notes for Console:

    Kael has it wrong on here.
  • seaofsorrowsseaofsorrows Member Posts: 10,913 Arc User
    edited September 2018
    eazzie wrote: »
    where2r1 wrote: »
    There is something wrong with this link.... it goes to a CONSOLE Patch notes...
    Even though your post says there is no Patch notes for Console.

    AND it is talking about CRYSTALLINE ENTITY Event....which is over for PC. You got click happy with your post.

    As per the post on FB ..... Star Trek Online will have maintenance on all platforms tomorrow, 9/11, beginning at 5am PT. Estimated downtime is 4 hours. There are no patch notes for PC, just routine maintenance. Here are the patch notes for Console:

    Kael has it wrong on here.


    Thank you for doing the Community Managers job and passing along ACCURATE information.


    Kael, sloppy work.. as always.

    Ridiculous that we just can't get accurate news on the official forum. Does anyone employed by Cryptic read anything before clicking 'post?'

    I know it sounds harsh, but c'mon man.. this is really getting old. It takes 30 seconds to proof read something before posting it.
    animated.gif
    Discovery is good, it's you that sucks.
  • kirstieinkirstiein Member Posts: 114 Arc User
    Thanks so much for doing 4 hour maintenance two damn days in a row, during an event! That is really messed up! Now I will not be able to complete the event, because I am going on a business trip for the last week of the event. We should have been warned prior, at least a week in advance so we could plan to have enough time to do the event before the shard went down. You did the last time that maintenance was extended, why not this time! The event should be extended 2 days so those of us who play in the hours of your extended maintenance can complete the event and/or get ahead for next time.
    Helping people is my passion in life. If I see someone without a smile I try to give them mine. :)
  • postagepaidpostagepaid Member Posts: 2,870 Arc User
    Proof reading and making sure info is correct BEFORE you hit publish gives the image of a somewhat professional company.

    Do yourselves a favour and make a little effort to get things correct.
  • maddscottmaddscott Member Posts: 149 Arc User
    Hey .. Thanks for cutting us off short on time... Patch Note said 5:am PST and server is already down..

    I got the 15 min warning, changed toons, and viola.. Server Not available...
  • baronvonheller#7081 baronvonheller Member Posts: 10 Arc User
    edited September 2018
    At least this error isn't as bad as that time they took our real money and ended a sale a whole day early, without apology, extension or even a single word. https://www.arcgames.com/en/forums/startrekonline/#/discussion/1243249/pc-and-ps4-20-ship-sale
  • ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    Maybe this down time will fix the Landing Page pooping up after being broken again last thursday
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • tmghost7729#8985 tmghost7729 Member Posts: 455 Arc User
    edited September 2018
    > @seaofsorrows said:
    >
    >
    > Thank you for doing the Community Managers job and passing along ACCURATE information.
    >
    >
    > Kael, sloppy work.. as always.
    >
    > Ridiculous that we just can't get accurate news on the official forum. Does anyone employed by Cryptic read anything before clicking 'post?'
    >
    > I know it sounds harsh, but c'mon man.. this is really getting old. It takes 30 seconds to proof read something before posting it.

    At this stage, I'd actually be surprised if he got it right, as he seems to blatantly ignore his own work and obviously doesn't care at all about what he's posting. They call him "Captain Copy&Paste" for a reason...

    @ambassadorkael#6946 you should change your forum name/handle. SMH.
  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    edited September 2018
    Why was it that the last time there was going to be this type of maintenance we got a schedule for it roughly a week in advance? It outlined what days it would happen and estimated times for each day. Now this morning I start up the launcher and there's the red banner of "you ain't getting in".

    I was surprised by this so I did some searching around and I see that this is just one of many maintenances that we will be having over the next couple of weeks. Not a single word here on the official forums this time about all of these extended maintenances. Did the budget suddenly get cut and there can only be announcements made about these maintenances less than a day before they take place? Can they no longer afford to make an extra post saying that there will be at least 2 more Tuesday maintenances and that the one today will be the shortest one?

    Here is the schedule I found for these...
    Thursday, September 13th - 5am PST

    4 hour maintenance
    All games will be offline



    Tuesday, September 18th - 5am PST

    7 hour maintenance
    Games affected:
    Neverwinter
    Star Trek Online
    Champions Online



    Tuesday, September 25th - 5am PST

    10 hour maintenance
    Games affected:
    Neverwinter
    Star Trek Online
    Champions Online

    Lastly...
    kirstiein wrote: »
    Thanks so much for doing 4 hour maintenance two damn days in a row, during an event! That is really messed up! Now I will not be able to complete the event, because I am going on a business trip for the last week of the event. We should have been warned prior, at least a week in advance so we could plan to have enough time to do the event before the shard went down. You did the last time that maintenance was extended, why not this time! The event should be extended 2 days so those of us who play in the hours of your extended maintenance can complete the event and/or get ahead for next time.

    I feel for you, but worry not. Cryptic has created a way for you to complete your event even if you can't play the required number of days. Just head to your local CStore and purchase the Event Accelerator Bundle: The Breach for 1000 zen! You'll get 10 of the Voth Operative Transmissions and an Ultimate Tech Upgrade!

    /sarcasm

    You know, I wonder if they decided to create that pack knowing this type of maintenance schedule was coming up and people may not be able to complete the event. I mean, it seems fishy to me that the last round of these types of maintenance were announced well ahead of time and then another event starts with this "can't play, PAY!" pack comes out and the maintenance is sprung on us with little warning. Nor is the fact listed on these forums there are more days ahead with even longer maintenance windows.

    One last thing. Why does this post say the maintenance window will be 4 hours when the red banner of "you ain't getting in" says 5.5 hours? I'm tired and will admit to not being the brightest bulb out there, but 5am to 10:30am is 5.5 hours, correct? I'll just plan on the launcher being correct and not even try to log in for another nearly 4 hours.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • where2r1where2r1 Member Posts: 6,054 Arc User
    edited September 2018
    Hey, where did you find those maintenance down times?? Those are significant enough to note on my calendar and pass along to the Fleet Leader. Thanks for posting them here.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    where2r1 wrote: »
    Hey, where did you find those maintenance down times?? Those are significant enough to note on my calendar and pass along to the Fleet Leader.

    They are from an article on the Arc site. Here is the link.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • where2r1where2r1 Member Posts: 6,054 Arc User
    Thank you!

    I think I will bookmark it.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • ilithynilithyn Member Posts: 900 Arc User
    iamynaught wrote: »
    ...
    You know, I wonder if they decided to create that pack knowing this type of maintenance schedule was coming up and people may not be able to complete the event. I mean, it seems fishy to me that the last round of these types of maintenance were announced well ahead of time and then another event starts with this "can't play, PAY!" pack comes out and the maintenance is sprung on us with little warning. Nor is the fact listed on these forums there are more days ahead with even longer maintenance windows.

    One last thing. Why does this post say the maintenance window will be 4 hours when the red banner of "you ain't getting in" says 5.5 hours? I'm tired and will admit to not being the brightest bulb out there, but 5am to 10:30am is 5.5 hours, correct? I'll just plan on the launcher being correct and not even try to log in for another nearly 4 hours.

    I'm not generally given to tinfoil hatting, but the timing is... suspicious indeed.

    As for the hours, no idea. Last time we had these extended maintenances they were logged to be between 5 and 8 hours, mostly they took a little over two. I'm beginning to suspect temporal shenanigans and I really don't want to know any more, I hate temporal mechanics.
    Logic is the beginning of wisdom, not the end of it.
  • leemwatsonleemwatson Member Posts: 4,662 Arc User
    kirstiein wrote: »
    Thanks so much for doing 4 hour maintenance two damn days in a row, during an event! That is really messed up! Now I will not be able to complete the event, because I am going on a business trip for the last week of the event. We should have been warned prior, at least a week in advance so we could plan to have enough time to do the event before the shard went down. You did the last time that maintenance was extended, why not this time! The event should be extended 2 days so those of us who play in the hours of your extended maintenance can complete the event and/or get ahead for next time.

    Events are always longer than you need...ALWAYS, and this is to take into account for Maintenance. It's your responsibility to plan accordingly, not Cryptic.

    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • postagepaidpostagepaid Member Posts: 2,870 Arc User
    If they did actually fix the reps and queues not working on console I'll be amazed since it's overdue and about damn time it got fixed.

    Chuckled at "Added short description to Fleet Mark Bonus Pool, Reputation Mark Bonus Pool, and R&D Research XP Bonus Pool items." since those items once added are ones that you have no way of knowing how much is left because there's no UI element tied to them. Unless of course the description is "add these and assume they'll do something for a while."

    "The Slipstream Turnrate boost from the Obelisk Subspace Rift Warp Core and Polaric Modulator Engineering Console has been increased to 100%, from 20%." was done twice in order to pad out the patch notes and make it look like we were busy.
  • anodynesanodynes Member Posts: 1,982 Arc User
    Maybe this down time will fix the Landing Page pooping up after being broken again last thursday

    If you haven't noticed the pattern on that yet, it pops up once per login per account, unless there is a change to what is on the Landing Page. If there is a change to what is on the Landing Page, it pops up for every character the next time that they log in. I assume that this is by design.
    This is an MMO, not a Star Trek episode simulator. That would make for a terrible game.
  • ussvaliant#6064 ussvaliant Member Posts: 1,006 Arc User
    anodynes wrote: »
    Maybe this down time will fix the Landing Page pooping up after being broken again last thursday

    If you haven't noticed the pattern on that yet, it pops up once per login per account, unless there is a change to what is on the Landing Page. If there is a change to what is on the Landing Page, it pops up for every character the next time that they log in. I assume that this is by design.


    I've been seeing it daily per character since Thursday that's 30 times a day due to having 30 characters. It has grown very very tiresome. Esp as it offers me nothing of value that I don't get off the launcher
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • vangtavangta Member Posts: 8 Arc User
    9:11 PST and 'Server is not available'.. any updates on ETA?
  • vangtavangta Member Posts: 8 Arc User
    vangta wrote: »
    9:11 PST and 'Server is not available'.. any updates on ETA?

    NVM.. thye just changed it from 9 am PST to 10:30 am PST
  • anodynesanodynes Member Posts: 1,982 Arc User
    anodynes wrote: »
    Maybe this down time will fix the Landing Page pooping up after being broken again last thursday

    If you haven't noticed the pattern on that yet, it pops up once per login per account, unless there is a change to what is on the Landing Page. If there is a change to what is on the Landing Page, it pops up for every character the next time that they log in. I assume that this is by design.


    I've been seeing it daily per character since Thursday that's 30 times a day due to having 30 characters. It has grown very very tiresome. Esp as it offers me nothing of value that I don't get off the launcher

    There were 2 updates to what was in the launcher on Thursday, adding Breach and R&D Weekend messages, then removing Crystalline when it expired. Then there was one yesterday when R&D Weekend expired. I have 18 characters, and logged off after doing a few errands on 2 after Thursday's patch so that I wouldn't have to dismiss it on everyone, then do it all over again an hour later. It might feel like every day, and it might even have been 3 times for you since Thursday. I don't think that we have a weekend event scheduled for this weekend, so it probably won't pop up on everyone, unless they decide to swap the Gamma pack space for the new ships.

    Anyway, keeping on topic for this thread, this series of Tuesdays could have been mentioned to us here beforehand. It is something that we might like to know.
    This is an MMO, not a Star Trek episode simulator. That would make for a terrible game.
  • ilithynilithyn Member Posts: 900 Arc User
    edited September 2018
    So how long do we have to go? Because the times given is conflicting. Fb, twitter and the forum says four hours, but the launcher says five and a half. Given that the servers are not yet back up and it's been four and a half hours since they went down, I assume that fb, twitter and forum is incorrect and that the launcher has the right of it.
    Logic is the beginning of wisdom, not the end of it.
  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    ilithyn wrote: »
    So how long do we have to go? Because the times given is conflicting. Fb, twitter and the forum says four hours, but the launcher says five and a half. Given that the servers are not yet back up and it's been four and a half hours since they went down, I assume that fb, twitter and forum is incorrect and that the launcher has the right of it.

    None of the sources are 100% reliable, but you do need to keep an eye on all of them. What I do is see which of the sources lists the longest time and just count on that being the closest. Not always accurate, and times do get extended but if you count on the longest time being the most accurate, you're probably better off.

    Hope for the best, plan for the worst.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • altran3301altran3301 Member Posts: 164 Arc User
    The sweaty entitlement in this thread is overpowering...
    tnl3Zwx.png
  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,537 Community Manager
    Maintenance on all platforms is now complete. Thanks for your patience and we'll see you in game!
This discussion has been closed.