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Elite Starter Pack Not Purchasable
lopequil
Member Posts: 1,226 Arc User
I'm told that LTS players who have already maxed out character slots (possibly the others too) cannot purchase this item. Is this supposed to happen?
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Edit:
Couldn't wait long enough - buyed the pack.
I'm not sure about the max account shared bank slots blocking the purchase - I had 100 slots (max for my F2P account), but I did buy it - and the account shared bank slots jumped to 120 slots.
The responses from support were insulting.
I will make no further purchases from cryptic (I've spent thousands and would have more) nor will I promote their products (I know that I have earned them at lest 1k usd from promoting them, and that's minimum) until the elite starter pack is fixed. It is extremely damaging to older accounts not to be able to have access to this. For my account alone the bank slots would be worth several thousand dollars. It would almost be worth it to start all over again because of how damaging this is in the long game.
Shame. Shame. Shame. Shame.
this is meant as a replacement for subscriptions going away... they allowed current/older users to buy if they have the room... but if you have been playing for a while and bought alot of extra inventory/character slots... sorry but no go for you.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
what was the response?
If an ACCOUNT does not have enough "HEAD ROOM" in each category, the system will block the purchase of the Elite Starter Pack.
I went through the Wiki and gathered all the info >>>
<copied and pasted from original post...edited for clarity.>
When you purchase the Elite Starter Pack, the following will unlock for your whole account:
Shared Bank Account = Silver Max 100 slots / Gold Max 120 slots
System will allow purchase of the Elite Starter Package. If you have Silver max of 100, this will take it to 120 slots; if you have Gold max of 120, this will take it to 140 slots.
Energy Credit Cap = Silver 15 Million
Energy Credit Cap Unlock in Zen Store = 2 Billion
If you bought the Energy Credit Cap Unlock in the Zen Store, you own what is in the Elite Starter Pack. System will allow the purchase of the Elite Starter Package even if you already own the Energy Credit Cap Unlock.
Character Slots = STO Wiki states 56(?). Which means they are not sure if that is the max.
Count character slots you have unlocked and available for use by hovering your cursor over the "Character Creation" button on the Character Select Screen. Then, count all active characters on the Character Select Screen.
Sum up both these character numbers and subtract from max, if it is 1 or more, you are good to go. No more character slots left, the system will not allow you to buy the Elite Starter Pack.
++++++++++++++++
Once the initial product is purchased, a new product will appear called Elite Starter Pack Reclaim on all characters which meet the criteria. If a CHARACTER does not have enough "HEAD ROOM" in every category, the system will block the collection of Elite Starter Pack Reclaim on that particular character.
This is PER CHARACTER and unlocks:
Inventory Slots = Silver Max 168 / Gold Max 204
Count INVENTORY Slots, subtract that from max. If the difference is more than 30, that character can collect the Elite Starter Pack Reclaim. If the difference is less than 30, that character can not claim the Elite Starter Pack Reclaim.
Bank Slots = Silver Max 264 / Gold Max 336
Count BANK slots, subtract from max. If the difference is more than 60, that character can collect the Elite Starter Package Reclaim. If the difference is less than 60, that character will not be able to collect the Elite Starter Pack Reclaim.
BOFF Slots = 54 Max per character.
Count BOFF slots available (even empty ones)...subtract from max. If the difference is more than 2, that character can claim the Elite Starter Package Reclaim. If it is less than 2, that character will not be able to collect the Elite Starter Package Reclaim.
Hope this helps.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
They just gave everyone a new character for Victory is Life expansion. Yup, those count toward the character hard limit, too. That may be what messed you up. Did you count that one?
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
So from m exerience it is only the Character and Account bank slots that would stop it.
Fleet leader Nova Elite
Fleet Leader House of Nova elite
@ren_larreck