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Black graphical lines when on ground.
kantezeros
Member Posts: 2 Arc User
So recently updated my drivers (AMD) and now I'm getting these horrific black lines jutting out every which way from my characters, and NPCs. Its fine in space (thankfully), but this is pretty damn hard to enjoy with this going on.
https://imgur.com/gallery/J9YwgWP
https://imgur.com/gallery/J9YwgWP
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https://www.arcgames.com/en/forums/startrekonline#/discussion/1224649/pc-randomly-extruding-models-textures-update-getting-better
There's something up with STO's use of direct x11 (the change over is when this started happening) that [apparently] causes the model to draw a polygon vertex to a fixed point on the map (on ground, in space the model implodes on itself). This can apply to anything with geometry. It shouldn't be a consistent problem for any particular example. Reloading the map always clears it in my experience. However, eventually something else may randomly go ping.
Drivers? I troubleshooted and they make no difference. What does is restarting STO if it starts happening frequently, seems to get worse over an extended playtime (or perhaps once the glitch happens, it's more likely for there to be issues.)
Also, question to the OP (and anyone else having this) for investigation: do you have a massive number of Packet/PCL reports in your STO program folder? I started noticing these sometime after dx11 problems started happening. If you delete these, do dx11 issues happen less frequently? (I would say maybe but it could easily be a placebo effect.)
Also, question to Cryptic: do you want more info on these accumulating report files? I haven't dug into them too much yet (just started clearing them out to see if that had an effect, and also to make sure they don't overwhelm my STO program folder).
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I noticed these files a long time ago. As far as I can tell, they're just a bunch of useless log files. I'm pretty sure they don't have anything to do with this bug or any other bug you might encounter (except, of course, a bunch of useless logs appearing in your installation directory).
What I think happened was that someone changed the logging code to rotate the logs every hour. This makes sense on the server-side, where I imagine the log files can get pretty big. The change was probably intended for servers only, but since the client and servers share logging code, we got it on the client-side too.
If the directory in which you installed STO is named <install>, then you will find hundreds of log files under
<install>
and
<install>\Star Trek Online\Live\logs\GameClient
If you also installed Tribble, then you will also find log files under
<install>\Star Trek Online\Playtest\logs\GameClient
The names of all these log files include a timestamp, which seems have a granularity of one hour. As best as I could determine, we started getting these new hourly log files in logs\GameClient on February 26, 2016, and we started getting them in the main <install> directory on December 8, 2016. (Note that these dates might be slightly off.) Furthermore, the PACKET and pcl logs in the main <install> directory are redundant, because the same information is also written to the Packet and Pcl logs in logs\GameClient.
A while ago, Cryptic added a flag called -NoAutoRotateLogs to the launcher that allows you to disable log rotation, but it only partially works. The flag has no effect on the main <install> directory, but it does disable rotation for most logs in logs\GameClient. However, it doesn't completely disable the rotation of the Makeshaderbins log, because the names of Makeshaderbins files include a process ID in addition to a timestamp. NoAutoRotateLogs gets rid of the timestamp, but it doesn't get rid of the process ID, so you still get a new log file every time you launch the client.