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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

game stable before update (04.26). now game CTD 6 times in 1 day

jst455jst455 Member Posts: 193 Arc User
edited April 2018 in Windows and General: PC, Network, and Other Technical Issues
game stable before update (04.26). now game CTD 6 times in 1 day.

anyone else having issues?
Actual Join Date: Feb 2009

Comments

  • UnknownUnknown
    This content has been removed.
  • arliekkosarliekkos Member Posts: 214 Arc User
    Yep.
  • duncanidaho11duncanidaho11 Member Posts: 7,980 Arc User
    edited April 2018
    Related support forum:
    https://www.arcgames.com/en/forums/startrekonline#/categories/c401

    Make sure to post hardware specs when encountering technical issues like this too.
    Bipedal mammal and senior Foundry author.
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  • derflibderflib Member Posts: 5 Arc User
    Most likely an issue with the new 64-bit client that was made the default with yesterday's update.
    Workaround would be to revert to the 32-bit client:
    https://i.imgur.com/5d2c7J5.png
    (really wish Cryptic would break their silence on this issue)
  • jst455jst455 Member Posts: 193 Arc User
    derflib wrote: »
    Most likely an issue with the new 64-bit client that was made the default with yesterday's update.
    Workaround would be to revert to the 32-bit client:
    https://i.imgur.com/5d2c7J5.png
    (really wish Cryptic would break their silence on this issue)

    Thanks. I'll try that now! :)


    Actual Join Date: Feb 2009
  • martinofiron123martinofiron123 Member Posts: 3 Arc User
    I'm also having this issue,
  • thinker#1378 thinker
    thinker#1378
         Member Posts: 11 Arc User
    I too, am having this issue.

    Before now, my PC ran the game excellently if I keep the graphics low, and it is a 64bit PC.

    It still runs quite well, outside of crashing. The crashes (for me), seem to revolve around loading new areas, as that is the only time it happens.
  • salazarrazesalazarraze Member Posts: 3,794 Arc User
    jst455 wrote: »
    game stable before update (04.26). now game CTD 6 times in 1 day.

    anyone else having issues?
    Same here, I crash about once every few months. Now it's happened maybe 4 times a day since.
    When you see "TRIBBLE" in my posts, it's because I manually typed "TRIBBLE" and censored myself.
  • jst455jst455 Member Posts: 193 Arc User
    derflib wrote: »
    Most likely an issue with the new 64-bit client that was made the default with yesterday's update.
    Workaround would be to revert to the 32-bit client:
    https://i.imgur.com/5d2c7J5.png
    (really wish Cryptic would break their silence on this issue)

    That fixed it !!!
    Thanks

    Actual Join Date: Feb 2009
  • UnknownUnknown
    This content has been removed.
  • arionisaarionisa Member Posts: 1,421 Arc User
    I just looked and it's not on mine either. The linked image shows (under game) Full Screen, Safe Mode, and Use 32-bit Client. My launcher, in that same section shows only Safe Mode. Nowhere in the options is there a check box for either full screen or use 32-bit client.

    Which is strange as the Launcher version shown at the bottom is exactly the same.
    LTS and loving it.
    Ariotex.png
  • arionisaarionisa Member Posts: 1,421 Arc User
    Never mind, I found it.

    I noticed that in the linked image it was showing "Ready" and "Engage". So, I logged in. After logging in, once my "Ready" and "Engage" buttons were lit, I went back to options and voila, the Full Screen and Use 32-bit Client are now there.
    LTS and loving it.
    Ariotex.png
  • where2r1where2r1 Member Posts: 6,054 Arc User
    I am trying to remember what I was doing last night when I had another one of these bizarre crashes that does not generate an error report....

    Oh well...I can not remember...I should have written it down.

    Either way, I thought it was dumb continuing to let my program do this, so I switched it to 32-bit when I signed back on that time.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
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