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Forums > Home› Star Trek Online General Discussion

Ongoing SNRs and disconnects since last maintenance

mattjohnsonvamattjohnsonva Member Posts: 4,974 Arc User
edited December 2017 in Star Trek Online General Discussion
We're all being disconnected fairly regularly this evening since the maintenance, being on Discord we know it's affecting folks from all over the world at the same time, I also see a shed load leaving the room in pidgin. Any problems Cryptic, hope it's not going to stay like this over the holidays.
Post edited by mattjohnsonva on

Comments

  • leemwatsonleemwatson Member Posts: 5,468 Arc User
    Only had 1 in 6 hours here at in the UK.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • ussvaliant#6064 ussvaliant
    ussvaliant#6064
         Member Posts: 1,006 Arc User
    edited December 2017
    I'm in the UK and I've been getting them all day with dc's, although once dc'ed I can log immediately back in. Starting to TRIBBLE me off as I don't usually get this. Reddit Chat has had people posting all day about experiencing SNR and dc's to,

    Edit this was occurring before and after maintenance
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • captainpugwash1captainpugwash1 Member Posts: 908 Arc User
    started hitting me now :(
  • UnknownUnknown
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  • ironmakoironmako Member Posts: 770 Arc User
    Yup I had lots of disconnections yesterday evening, and it was ridiculous. It was so bad that I first thought it was my internet provider. I did a speedtest and all was good. I reset the modem, tried loading other games and everything was fine. I came back to STO and it was kicking me out after 10-15 seconds, then it refused to load my characters after logging in. After an hour, I managed to stay logged in long enough to get the Daily race done, and to get my free lockbox at Drozana.

    I would like to know what has happpened. When I perform maintenance on my girlfriends car, the wheels stay on and the engine doesn't blow up afterwards, so why is it when STO performs mainenance does everything become broken?
  • avoozuulavoozuul Member Posts: 3,215 Arc User
    It's lagging like hell for me right now.
    I stream on Twitch, look for Avoozl_
  • ortikantortikant Member Posts: 32 Arc User
    A lot of disconnects and even more snr's yesterday after maintenance, fortunately today the game is running smoothely for me.
    pmuvj73Aj
  • leemwatsonleemwatson Member Posts: 5,468 Arc User
    ironmako wrote: »
    Yup I had lots of disconnections yesterday evening, and it was ridiculous. It was so bad that I first thought it was my internet provider. I did a speedtest and all was good. I reset the modem, tried loading other games and everything was fine. I came back to STO and it was kicking me out after 10-15 seconds, then it refused to load my characters after logging in. After an hour, I managed to stay logged in long enough to get the Daily race done, and to get my free lockbox at Drozana.

    I would like to know what has happpened. When I perform maintenance on my girlfriends car, the wheels stay on and the engine doesn't blow up afterwards, so why is it when STO performs mainenance does everything become broken?

    This probably is more to do with high traffic or localised weather (been a large solar flare too) than maintenance. However, seeing as only a small amount of people are reporting it, it sounds like an ISP issue than a server issue.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • echattyechatty Member Posts: 5,916 Arc User
    I had problems logging my FTP acct in last night. Took me three tries before I could get her in. It would d/c me before I could get to the character screen. Finally got in on the third try. I figured it was this terrible laptop, but now it could have been the server.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • UnknownUnknown
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  • leemwatsonleemwatson Member Posts: 5,468 Arc User
    mattjohnsonva wrote: »
    leemwatson wrote: »
    ironmako wrote: »
    Yup I had lots of disconnections yesterday evening, and it was ridiculous. It was so bad that I first thought it was my internet provider. I did a speedtest and all was good. I reset the modem, tried loading other games and everything was fine. I came back to STO and it was kicking me out after 10-15 seconds, then it refused to load my characters after logging in. After an hour, I managed to stay logged in long enough to get the Daily race done, and to get my free lockbox at Drozana.

    I would like to know what has happpened. When I perform maintenance on my girlfriends car, the wheels stay on and the engine doesn't blow up afterwards, so why is it when STO performs mainenance does everything become broken?

    This probably is more to do with high traffic or localised weather (been a large solar flare too) than maintenance. However, seeing as only a small amount of people are reporting it, it sounds like an ISP issue than a server issue.

    Did you read my OP? How can it be localised weather or ISP when I said it was affecting folks from "all over the world at the same time"?

    And I'm in the UK and only experienced it once in 6 hours last night.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • UnknownUnknown
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  • lordsteve1lordsteve1 Member Posts: 3,492 Arc User
    Been getting a lot of lag and SNR's the last 24hrs for sure. In fact i'm sure it has been worse since the last patch, or possibly just before.
    SulMatuul.png
  • ussvaliant#6064 ussvaliant
    ussvaliant#6064
         Member Posts: 1,006 Arc User
    still going on this evening. just had my 2nd snr and dc.
    maR4zDV.jpg

    Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
  • UnknownUnknown
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  • lexusk19lexusk19 Member Posts: 1,415 Arc User
    I have had 3 in the past two hours. One cost me a rich dili claim to. >.>
    1e3sni150tar.jpg
  • jaguarskxjaguarskx Member Posts: 5,945 Arc User
    edited December 2017
    Yeah, I just got hit with a massive SNR while doing CCA. I got a 2 hour AFK penalty because of it.
  • leemwatsonleemwatson Member Posts: 5,468 Arc User
    Just a count. Since 5pm till 1am GMT, 1 SNR and 2 disconnects, but the lack of rubber-banding is confusing if this is a server issue.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • rattler2rattler2 Member, Star Trek Online Moderator Posts: 58,577 Community Moderator
    I have noticed an increase in SNRs. And as I am usually in a Discord server talking with some friends who also play... seems to hit some people at the same time while others are spared.
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • kaithan1975kaithan1975 Member Posts: 947 Arc User
    The SNR's where really bad yesterday morning, particularly on NR in the staging area.
  • echattyechatty Member Posts: 5,916 Arc User
    I only log on early mornings to do my Fastest Game on Ice runs and have not been hit with any since the other day. I will be glad when I get my computer back, but looks like I'll be stuck with this terrible laptop the whole WW, and probably part of the Anniversary too.

    Oh well, crying won't fix it or make it come any faster. I really hope you guys stop getting booted so much.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • fleetcaptain5#1134 fleetcaptain5
    fleetcaptain5#1134
         Member Posts: 5,051 Arc User
    I had a few disconnects and SNR's yesterday too, things I hadn't experienced for over a year now.
  • slifox#0768 slifox
    slifox#0768
         Member Posts: 379 Arc User
    I’ve experienced a few as well since the last maintenance down. Really bad yesterday.
  • baddmoonrizinbaddmoonrizin Member Posts: 10,897 Community Moderator
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  • UnknownUnknown
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  • leemwatsonleemwatson Member Posts: 5,468 Arc User
    patrickngo wrote: »
    mattjohnsonva wrote: »
    We're all being disconnected fairly regularly this evening since the maintenance, being on Discord we know it's affecting folks from all over the world at the same time, I also see a shed load leaving the room in pidgin. Any problems Cryptic, hope it's not going to stay like this over the holidays.

    Every year, it's the same thing. Holiday season creates a spike in demand and the service can't keep up with the initial spike, which ends up with them (Usually Cogent, not even in-house to Cryptic) taking their sweet time adjusting to the increased load. The result is SNR's and Disconnects, but it's not actually Cryptic's fault.

    That's what I was getting at earlier. Alot of providers use 'intelligent' traffic management, but this won't account for spikes in demand, especially if a company has limited band-width purchased. Those of us that have been playing years are well aware of how shody Cogent's traffic management is.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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