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Disappointed buyer and 200 lobi wasted as the item doesn't do as it says on the tin
ussvaliant
Member Posts: 1,006 Arc User
I just purchased the Zambean Outfit from the Lobi store and it quite clearly states in the description of the item that it can be used on Bridge Officers.
How peeved am I after spending 200 lobi on this item to find actually no you can't use it on Bridge Officers because either there's a bug or when adding the item to the game someone didn't code it in to unlock for Bridge Officers
2nd time I've purchased a Lobi items to find the costumes aren't unlocked on Bridge Officers. Nearly half the Tzenkethi Armor pieces are missing for BO's if you purchase this set.
What do you guys think my chances are of asking support to roll back that transaction due to misleading/miss-sold text ?
How peeved am I after spending 200 lobi on this item to find actually no you can't use it on Bridge Officers because either there's a bug or when adding the item to the game someone didn't code it in to unlock for Bridge Officers
2nd time I've purchased a Lobi items to find the costumes aren't unlocked on Bridge Officers. Nearly half the Tzenkethi Armor pieces are missing for BO's if you purchase this set.
What do you guys think my chances are of asking support to roll back that transaction due to misleading/miss-sold text ?
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
Post edited by ussvaliant#6064 on
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Step 2: Spend Lobi there.
Step 3: No buyer's remorse if items suck since you didn't spend your 'real 'Lobi.
Its not a case item sucks, its a case the items usability doesn't match what it says on the tin.
It clearly states in the lobi stores description that the Zambean Outfit can be used on Bridge Officers. I'm not going to patch Tribble to check if it does unlock on my BO's if they are selling the item with that in the description.
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
I found a similar thing with my Romulan, who I bought the Temporal Jumpsuits for. Most of her crew, no problem, but one, a Federation Alien Male tactical boff, the tailor won't give the options to load said jumpsuit
What you have, really isn't buyer's remorse
"I was here before you, I will be here after you are gone. I am here, regardless of your acknowledgement or acceptance..." - The Truth
If the description says it works with Bridge Officers and it doesn't.. then they should fix it, or refund you.
While this is a good idea for sure, I just want to point out what a sad state of affairs it is when it's the responsibility of the player to install the full tribble build and log into another server just to test to make sure items do what they say they do in the description.
When it comes to Cryptic, the burden is on the customer to make sure items work before you buy them.. that's just not how it should be.
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
Yeah, best of luck indeed. If that goes the same way as when the Tzenkethi armor visuals bug was reported, expect it NOT to be fixed at all
I use the outfit on my boffs on a KDF side Rom toon to give them a roman appearance. It should work for u too.
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Yes I did try all options. I even tried saving the uniform on the main character and then tried use the saved uniform to put my boff's in both were female Caitians. No joy
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
Yea it’s disappointing to be sure. Uhm… would the outfit work on non catian bridge officers, have you tried out that? Just can’t get why my romulan boffs can all wear it.
Looking for a fun PvE fleet? Join us at Omega Combat Division today.
I'll give it ago when i come home from work. Maybe its a cat thing
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
Yea ok, would not be the first time such stuff bugs out on specific species. The terran empire oddy outfit for example still removes the entire torso on Starfleet Klingons.
Looking for a fun PvE fleet? Join us at Omega Combat Division today.
You can, however, use the zambean hood on boffs. Which is the best part of the outfit anyway.
EDIT: Correction, it does show up in Uniform (under Jacket Loose), but only for male boffs.
Yep... Tailor option consistency was apparently buried on Risa, along with the Tox Uthat
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
I wouldn't hold my breath for either.
I asked them for 3 resolutions to the Zambean Outfit issue I reported
Q. I asked for a Lobi refund.
A. We cannot offer a Lobi refund as after testing the outfit we found it can be used on BOFF's.
This is a half truth as the outfit can only be used on Male BOFF's not Female ones something the items description does not distinguish between BOFF genders.
Q. I asked for the item to be removed from the character I opened it on and to be repackaged for transfer to an alt.
A. They cannot remove the item from said character and place it back into my inventory.
Q. I asked them to feedback/report and get the offending item description changed as it is incorrect.
A. we will be mentioning the slight discrepancies to our development team for investigation.
I shall have to see if this is just standard customer service lip service or an actual intention to do so.
Oh well I guess that's just modern day business where the rules of acquisition must be adhered to
Rule 1. Once you have their money, you never give it back.
Rule 17. A contract is a contract is a contract... but only between Ferengi.
Rule 239. Never be afraid to mislabel a product.
Do I feel ripped off/cheated/conned ? No ! not really, Thankfully no real money was lost as it was refined dilithium-Zen-Master Keys-Open Lock Boxes to obtain Lobi.
I'm just a little disappointed that a reported problem with a mislabeled product hasn't been satisfactory resolved with confidence.
I think I will be skipping for the foreseeable future on Lobi purchases as the same character I purchased the Tzenkethi Set on cannot use the full outfit on BOFF's either. Male or Female
Hello rubber banding my old friend, time to bounce around the battlezone again, where are all my bug reports going?, out of love with this game I am falling, As Cryptic fail to acknowledge a problem exists, Shakes an angry fist, And from Support all I'm hearing are the sounds of silence.
"Such is life..." - Ned Kelly
"I was here before you, I will be here after you are gone. I am here, regardless of your acknowledgement or acceptance..." - The Truth
"I was here before you, I will be here after you are gone. I am here, regardless of your acknowledgement or acceptance..." - The Truth