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[PC] STO System Requirements Change this Week
ambassadorkael
Member, Administrator Posts: 2,675 Community Manager
Hey Captains,
As we announced in December, starting Thursday, March 2st, 2017 (after maintenance) Star Trek Online will no longer be supporting Windows XP and Direct3D, or Video Cards with a Direct3D Hardware Feature Level less than 10.0. Since the announcement, we have been following up on player’s concerns and feedback and we feel the impact on the playerbase should be minimal.
If your system meets the requirements but you are still experiencing issues when using D3D11, please contact support and provide the following information:
· System Info (OS, D3D Version, graphic card)
· Gameprefs.Pref file (Can be found in startrek\localdata on your computer)
· Dxdiag (https://support.microsoft.com/en-us/instantanswers/b319762b-f281-41b4-b746-d14de804b246/open-and-run-dxdiag-exe)
· Description of what you are experiencing
As a reminder, Star Trek Online is no longer supported on Mac, and has never officially supported Wine. While some players have found ways to use these OS and applications for Star Trek Online, after Thursday’s update this will no longer be possible.
As we announced in December, starting Thursday, March 2st, 2017 (after maintenance) Star Trek Online will no longer be supporting Windows XP and Direct3D, or Video Cards with a Direct3D Hardware Feature Level less than 10.0. Since the announcement, we have been following up on player’s concerns and feedback and we feel the impact on the playerbase should be minimal.
If your system meets the requirements but you are still experiencing issues when using D3D11, please contact support and provide the following information:
· System Info (OS, D3D Version, graphic card)
· Gameprefs.Pref file (Can be found in startrek\localdata on your computer)
· Dxdiag (https://support.microsoft.com/en-us/instantanswers/b319762b-f281-41b4-b746-d14de804b246/open-and-run-dxdiag-exe)
· Description of what you are experiencing
As a reminder, Star Trek Online is no longer supported on Mac, and has never officially supported Wine. While some players have found ways to use these OS and applications for Star Trek Online, after Thursday’s update this will no longer be possible.
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Comments
For those who are affected, it's not that minimal.
Don't bet
As, for now, you might be right, with time we will find a way to play on linux/mac again. By now Wine 2.1-staging seems to have some DX11 support. I didn't make it work yet. But be sure I'll keep trying. Whatever takes to be away of that glory hole of spam/bloatware/spyware/malware that windows is.
Perhaps:
- C-day. Short for Crash day
- D-day. Short for Disaster day
- DX-day. Short for DX10 day.
- ADLAO - Short for "A day like any other"
- The big dipper (Just because it sounds catchy)
- Forum Uproar day (Because of those who somehow missed the announcements come complaining)
Anyone else have suggestions?
ADLAO I think :P Cause ambassadorkael said it starts 2th finally. So we have 1 more day to enjoy.
After that... well.. for me, I have one spare crappy W7. It works. Even on my 11 years old computer DX10 works. If the comp wants to boot, that's it, but then it works.
But the shame is that I need to swap OS just for that. Luckily, the only thing running on that W7 will be STO and one antivirus/firewall. Still, if it gets junk, nothing will be lost except STO, cause all my main OS and stuff is on a different physical hard disc that will be non-visible to W7.
I'm here to stay
Good catch. Edited.
The current version does work in Wine 2.x with DX11, it's slow and glitchy, but technically playable. Does this mean that whatever is done to remove DX 9 support may impact Wine compatibility even with DX11 support, or is it just an acknowledgement that it won't work anywhere as smooth as it used to?
The point is it's not officially supported on those platforms. That means when things break or when everything doesn't work perfectly, it's on you to find a fix or a workaround, not Cryptic.
While i am not a mac user, is it not possible to run windows 10 through bootcamp on a MAC and with that Star Trek Online without difficulties (Windows 10 has DX12 support built-in).
And we get that. But isn't blocking us from using 9 a bit over-reaction?
Of course, but then you're just running Windows on a PC. All bootcamp is, is a bootloader and hardware specific drivers so Windows can see the hardware. That's how run all my games On my iMac using Windows using Bootcamp.
Please enable us to buy a token with Zen to faction change a 25th Century FED to a TOS FED.
They're stopping support of 9 NOT in order to kill off the Mac playerbase, but because using dx11 provides some things dx9 currently doesn't.
LMAO another deluded Mac user.
DOOOOOMsday
Doom Thread day
OMG THE GAME IS DOOMED day
FREAKOUT BECAUSE THE GAME IS DOOMED day
Day of DOOM (pun intended)
Saint DOOMs Day
Ok thats all i got
No, i'm on linux.
Please, can you explain how? I got win 2.1-staging and still says i'm on DX9, no DX11 option on Display tab. Tried with CSMT and without. How did you did it?
From what I understand, your card could not be supported YET. Mine isn't either. I hope that'll change soon and it's a temporary break from the game.
My guess, that but if the day comes and this error does become a deal breaker I did find a way to clear the issue.
1. Uninstall graphics drivers completely
2. Reinstall older drivers (with ATI, don't go with 17. Just updated back to those and the issue came up again. 16 were working just fine after I completely reinstalled to those.)
Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
Looking for something new to play? I've started building Foundry missions again in visual novel form!
If anyone's that super worried about this, just run Win 7 x64 on Mac in a Virtual PC Environment.
BTW, Kudos to jonathanlonehawk for mentioning what it is that Bootcamp actually does, and it's not all that useful compared to Virtual PC when using Mac; then only difference being, lots of RAM, so be advised that in using Virtual PC it's likely the RAM will have to be doubled or even tripled and/or quadrupled depending on the allocations the Mac is used to.
When possible, just KISS, ( Keep It Short & Simple ).
To those using Bootcamp, it's gotta go.
- Lifetime Gamer
Hmm. I had heard that this issue was fixed. Can you message me?
@samargatha As far as I know, you still need a vidcard that hardware-supports DX10.1 (I think,) correct drivers and support for that specific card in Wine itself.
Although I didn't have much luck asking about specific games, asking a generic "Why doesn't DX11 work on my system?" question on Wine or PlayOnLinux (or whatever wrapper you use) forum might be fruitful (don't ask it in plain Wine forums if you use wrappers and vice versa.)
ADD: Also chheck that 2.1-staging is the version you actually use with STO.
The GPU (not videocard) has DX12 support. It's an i7 Skylake. It works using W7. Wine seems not recognize it can use DX11, by now.
And yes, using 2.1-staging since yesterday.
As said before, could be wine not supporting the i7 GPU yet (the Intel 530 HD Graphics). But it's a very common chip, so I guess it's only a matter of time (if that's the issue).
And I'll check PoL forums and so, thx.
@samargatha Another thing that may affect it is Windows version set in Wine config. It was WinXP by default, you need to set it to Windows 7 (or anything, really that's later than XP.)
Welcome to the 21st Century. It's long past time to upgrade. Even Kirk had to upgrade.
Sincerely,
The Future
If I wasn't on a data capped internet of a measly 10GB, I'd be using Wine for all my MMO needs.
Not the individual you're replying to, but I can confirm...not fixed (at least, as of last night I was still seeing the error on my fully updated win 10/r290 system.
I have the same thing. I'm running AMD Crimson 16.12.2. Here are screenshots of what I've been seeing once a month for the past three months:
Screenshot #1 (Failed System Spec test): https://www.dropbox.com/s/syobr8ie6dp5a1i/Screenshot%202017-03-02%2015.27.49.png?dl=0
Screenshot #2 (Character select screen, note message in lower left corner): https://dropbox.com/s/fgjrg9gcslhy1hk/Screenshot%202017-03-02%2015.29.12.png?dl=0
Here is a screen shot of my in-game Display options: https://dropbox.com/s/gmi0h9n1sn230qv/Screenshot%202017-03-02%2015.54.15.png?dl=0
Proud to have been a STO Mac player since 2011
(yes I use Windows as well)