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Patch server down?

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    echattyechatty Member Posts: 5,914 Arc User
    Thanks, ambassadorkael. Hopefully it's just a small glitch, easily fixed.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
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    mcscarypantsmcscarypants Member Posts: 70 Arc User
    edited November 2016
    Was wondering when our new CM was going to wade into this trial-by-fire.

    Qapla'!
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    leemwatsonleemwatson Member Posts: 5,356 Arc User
    The usual people thinking they have the god given right to everything as usual. The fact someone official posts something is courteousy not a right or privilege! Have patience, take a breather and do something else whilst they fix it!
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
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    zedbrightlander1zedbrightlander1 Member Posts: 14,771 Arc User
    Hey guys,

    As many of you already imagined, I just woke up. Looking into this.

    DWav-001.jpg~original
    f5cc65bc8f3b91f963e328314df7c48d.jpg
    Sig? What sig? I don't see any sig.
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    auggiedog1auggiedog1 Member Posts: 106 Arc User
    Well, I can get some Christmas shopping done on Amazon while I wait patiently for the server to come back up again :)
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    doyouwdoyouw Member Posts: 200 Arc User
    Hey guys,

    As many of you already imagined, I just woke up. Looking into this.

    no prob pale,
    take your time, I'll take this oportunity to reboot my own game/chat svr that has been running flawlessly for +6 months ;)
    it'll take me at least 10mn so you have plenty of time to fix whatever is going on for STO.
    Dark Side (KDF)
    HOUSE OF BORG
    "I am FLATULUS of Borg, Resistance if Futile! Prepare to pull my finger!"

    cube.jpg
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    echattyechatty Member Posts: 5,914 Arc User
    reyan01 wrote: »
    echatty wrote: »
    Thanks, ambassadorkael. Hopefully it's just a small glitch, easily fixed.

    To be honest, I personally am assuming that it is an issue similar to the one that caused issues when the promotion started. I'm no I.T expert, but they clearly had the promotion on some kind of 'auto-timer'. It glitched at the start of the promotion and it wouldn't be a stretch to think that the same has happened for the end of the promotion.

    That is a possibility. I'm no IT expert either. I have two of them in my family though, who I scream at if my computer goes bonkers LOL
    leemwatson wrote: »
    The usual people thinking they have the god given right to everything as usual. The fact someone official posts something is courteousy not a right or privilege! Have patience, take a breather and do something else whilst they fix it!

    I've tried saying that myself. No one listens, or they complain about hearing it too many times. Ah well, off to save Cyrodiil!
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
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    ilithynilithyn Member Posts: 903 Arc User
    edited November 2016
    @ambassadorkael#6946 Thank you for popping in and letting us know.

    And yes,please do ignore any hissyfits the player might throw.
    Logic is the beginning of wisdom, not the end of it.
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    khanlankhanlan Member Posts: 4 Arc User
    And stuff like this is why I pkay a few different mmo's...
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    ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,677 Community Manager
    Tiny update: The devs are aware and working on it.
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    nyrkl#7503 nyrkl Member Posts: 4 Arc User
    Tiny update: The devs are aware and working on it.

    Thank you ;-)
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    stark2kstark2k Member Posts: 1,467 Arc User
    It would appear the Hamster in the wheel has died.
    StarTrekIronMan.jpg
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    dakotadahotnessdakotadahotness Member Posts: 170 Arc User
    This is why I have the profile pic I have... :D
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    stark2kstark2k Member Posts: 1,467 Arc User
    "Working as intended" - Nothing here to see, carry on people.
    StarTrekIronMan.jpg
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    ufpterrellufpterrell Member Posts: 736 Arc User
    Wow it's amazing how many people start to cause a ruckus for something as simple as the servers having issues, even the best IT infrastructure in the world will have little hiccups now and then. Be reasonable, if you can't find anything else to do with your life while STO is down for a few hours I'd say there's something seriously wrong with your life and that you should find other things to keep yourselves occupied with. Go play a different game, read a book, spend some time with family... GO OUTDOORS?! *shock* *le gasp*.

    The devs are working on it, just be patient and let them do their thing.
    Terrell.png

    Looking for a dedicated Star Trek community? Visit www.ufplanets.com for details.
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    kiralynkiralyn Member Posts: 1,576 Arc User
    echatty wrote: »
    I'd rather they work on the problem rather than coming here to wipe our noses and hold our hands cause we can't sensibly assume that a business knows when there's a problem and is working on it.

    While the "omg what!?!?" is a bit much.... I'm still pretty sure that the people who work on the hardware and the "wipe our noses on the forum" crew, aren't the same staff members. They can likely do both at once. ;)
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    zedbrightlander1zedbrightlander1 Member Posts: 14,771 Arc User
    edited November 2016
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    berginsbergins Member Posts: 3,453 Arc User
    ufpterrell wrote: »
    Go play a different game, read a book, spend some time with family... GO OUTDOORS?! *shock* *le gasp*.
    Not really arguing your point, but since the game is down still, I thought I'd check out your list:
    1. Go play a different game, Don't want to start another addiction, so no.
    2. read a book, I suppose I could go to the Library, but see #4.
    3. spend some time with family... Kids in school, wife asleep after working the night shift.
    4. GO OUTDOORS. It's sleeting out, I'm not going anywhere.


    *Sigh*

    Thanks though. Maybe when the weather stops, I can run the errands I'm supposed to be doing.
    "Logic is a little tweeting bird chirping in a meadow. Logic is a wreath of pretty flowers which smell BAD." - Spock
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    doyouwdoyouw Member Posts: 200 Arc User
    Dark Side (KDF)
    HOUSE OF BORG
    "I am FLATULUS of Borg, Resistance if Futile! Prepare to pull my finger!"

    cube.jpg
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    captainpugwash1captainpugwash1 Member Posts: 908 Arc User
    Its only +2 outside, no chance. lol
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    chronossuhachronossuha Member Posts: 5 Arc User
    edited November 2016
    twiddles thumbs waiting for fix ....listening to music above
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    jdstories#7005 jdstories Member Posts: 10 Arc User
    This what I have been reading: "Oh, those of us that are unconcerned by this outage are better than any of you who had anything at all riding on being able to log in and play. There are other things in life that are more important, and I should know because I am better at living your life than you. You really shouldn't expect anything from the game devs, because they are obviously better than you. You are playing their game, after all, and should be grateful."

    Really getting tired of all the pretentious jerks.
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    marcusdkanemarcusdkane Member Posts: 7,439 Arc User
    echatty wrote: »
    Actually, maint for computer game is on Thursday. The maint announced on FB was for console.

    Still, you mention mutual respect. I haven't seen much of that from player side in the three threads that have been started on this problem. Just people demanding someone get in there and say something. Me? I'd rather they worked on the problem and I trust they are working on the problem without having to come in here and hold the hands of those in a demanding mood.

    That's more respectful than demanding something from anyone.
    Absolutely, but that is the contemporary culture, and the target audience to which Cryptic cater, so they should be aware that stuff like this needs announcing clearly and plainly... I was logged on till quite early this morning, and thanks to several crashes, had to relaunch several times, but I never saw a notification of any planned maintenance... The issue is the poor customer interraction and handling, and as I mentioned in the other thread, we are all customers, and thus deserve a certainl level of communication... When Cryptic neglect to mention things like this, is it any wonder that people spaz out about it? Yes, it is less than ideal behaviour on their part, but big whoop -- what made them behave that way in the first place? That is the real issue which needs addressing... Many of the comments I've seen, are that people were logging in to make purchases, and will now potentially miss out on the reductions they had hoped to receive, due to an essentially unannounced server outage... At the very least, Cryptic should extend the offer by those two hours, but also undertake to be more customer-oriented in the future... While people will likely put up with a lot, due to investment in Star Trek, they will only put up with so much, and too many shenanigans, and Cryptic will start losing paying customers, and find themselves in trouble...
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    mustrumridcully0mustrumridcully0 Member Posts: 12,963 Arc User
    Its only +2 outside, no chance. lol
    +2 what? Great Sword? Longbow? Leather Armor?
    Star Trek Online Advancement: You start with lowbie gear, you end with Lobi gear.
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    gaevsmangaevsman Member Posts: 3,190 Arc User
    edited November 2016
    Ok, im doing some tests it seems that trafic outside USA cannot get access to sto, at least in Chile :|
    The forces of darkness are upon us!
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    questeriusquesterius Member Posts: 8,340 Arc User


    They're looking into the connection issues.
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
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    jdstories#7005 jdstories Member Posts: 10 Arc User
    echatty wrote: »
    Actually, maint for computer game is on Thursday. The maint announced on FB was for console.

    Still, you mention mutual respect. I haven't seen much of that from player side in the three threads that have been started on this problem. Just people demanding someone get in there and say something. Me? I'd rather they worked on the problem and I trust they are working on the problem without having to come in here and hold the hands of those in a demanding mood.

    That's more respectful than demanding something from anyone.
    Absolutely, but that is the contemporary culture, and the target audience to which Cryptic cater, so they should be aware that stuff like this needs announcing clearly and plainly... I was logged on till quite early this morning, and thanks to several crashes, had to relaunch several times, but I never saw a notification of any planned maintenance... The issue is the poor customer interraction and handling, and as I mentioned in the other thread, we are all customers, and thus deserve a certainl level of communication... When Cryptic neglect to mention things like this, is it any wonder that people spaz out about it? Yes, it is less than ideal behaviour on their part, but big whoop -- what made them behave that way in the first place? That is the real issue which needs addressing... Many of the comments I've seen, are that people were logging in to make purchases, and will now potentially miss out on the reductions they had hoped to receive, due to an essentially unannounced server outage... At the very least, Cryptic should extend the offer by those two hours, but also undertake to be more customer-oriented in the future... While people will likely put up with a lot, due to investment in Star Trek, they will only put up with so much, and too many shenanigans, and Cryptic will start losing paying customers, and find themselves in trouble...

    Exactly. I have been mulling over becoming a lifetime sub. What we have asked for takes so little effort on their part, and this sort of problem really puts me off spending that kind of money.

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    salvation4salvation4 Member Posts: 1,167 Arc User
    @ambassadorkael#6946 hello again!!! any tiny update?
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    doyouwdoyouw Member Posts: 200 Arc User
    Dark Side (KDF)
    HOUSE OF BORG
    "I am FLATULUS of Borg, Resistance if Futile! Prepare to pull my finger!"

    cube.jpg
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