i can't launch Arc, I have a message like that., whoops blabla, you may have been maybe banned blabla or your country doesn't allow the connection. I had no problem until a ctd at Kobali.
btw, I have installed a clean Arc, and I still have this problem.
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Someone found a workaround. It worked for me.
You should be able to launch arc by starting ArcLauncher manually from the game directory.