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Forums > Home› Support› C-Store, ZEN, and Promotions

Lobi Terran Empire Jupiter Outfit pieces missing

galactickirigalactickiri Member Posts: 139 Arc User
edited January 2016 in C-Store, ZEN, and Promotions
Hello, I purchased the Terran Empire Jupiter Outfit [Leeta's Variants] from the Lobi store, and upon claiming it, found the set to be incomplete.

The 'Lower' piece should be the shorts Admiral Leeta wears for female characters, and full length pants for male characters; right click the costume set on the Lobi vendor, and the provided image shows this to be the case, but I cannot find the Lower costume parts for male or female characters. Everything else seems to be in place in the set, including the sleeveless tops for both M/F, the Terran utility pack for Chest Gear, and Terran utility 2 under Belt.

I am posting this for two purposes: 1), to see if the costume pack arrived incomplete for other players, and 2) to make the development team aware there is a problem with the costume pack.
Post edited by galactickiri on

Comments

  • peewee3695peewee3695 Member Posts: 21 Arc User
    Yes, I too am discovering this issue
    KerryMalone.png

  • galactickirigalactickiri Member Posts: 139 Arc User
    After posting this, I noticed there was another existing thread in General Discussion. I posted in C-Store, ZEN, and Promotions as a best fit, as things tend to get lost in Gen sections of forums, and I generally avoid them.

    The point is, the costume set as advertised is what we're supposed to get- however, pieces do or do not show up in the editor for people...it's random.

    In other words, bug, and I'll be patient with the devs to get to it. This recent content pack clearly broke a few things...
  • peewee3695peewee3695 Member Posts: 21 Arc User
    I have discovered that the Leeta shorts are in the Oddy Uniform pack. So you have to buy both to get them. However, they are bugged in that they only have two shades of red.
    KerryMalone.png

  • galactickirigalactickiri Member Posts: 139 Arc User
    peewee3695 wrote: »
    I have discovered that the Leeta shorts are in the Oddy Uniform pack. So you have to buy both to get them. However, they are bugged in that they only have two shades of red.

    If true, then the Jupiter pack was advertised falsely, and I'll be taking this up with Cryptic. Being as they are shown in the pack illustration, they are obligated to follow through on that. When I spend real money on stuff, I don't appreciate being ripped off. It makes the difference on whether I spend more Zen on this game or not....
  • darkdamnaithdarkdamnaith Member Posts: 32 Arc User
    For my female trill captain (and all bridge officers, whether trill or human or otherwise), the shorts indeed don't show up with the Terran Empire Jupiter Outfit (Leeta's Variants).
    Also I seem to be unable to use the embroidered terran armband for upper arms, I only get the dagger ornament armband.

    The belt also doesn't seem to match the picture, as it's a utility belt with a scanner instead of pouches.
    _________________________________________
    FSM grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to hide the bodies of everyone who pissed me off along the way.
  • dourifdourif Member Posts: 52 Arc User
    darkdamnaith wrote: »

    The belt also doesn't seem to match the picture, as it's a utility belt with a scanner instead of pouches.

    Yeah you mean the chest belt right? It shows one with multiple pouches and (on the news page) one with one big pouch and instead we get one with a scanner. I for one was actually hoping to get the multiple pouches one.
  • galactickirigalactickiri Member Posts: 139 Arc User
    edited January 2016
    Just a general FYI to everyone participating in this thread: I have submitted a ticket regarding the issues with both Terran costume Lobi packs. The word is that the team is not aware of this bug; I have enlightened them with links to this thread, and two other threads posted here on the topic.
  • darkdamnaithdarkdamnaith Member Posts: 32 Arc User
    dourif wrote: »
    darkdamnaith wrote: »

    The belt also doesn't seem to match the picture, as it's a utility belt with a scanner instead of pouches.

    Yeah you mean the chest belt right? It shows one with multiple pouches and (on the news page) one with one big pouch and instead we get one with a scanner. I for one was actually hoping to get the multiple pouches one.

    Yes, you are correct. I hope they will manage to fix it, as I am not really that fond of the scanner. It looks awkward.
    _________________________________________
    FSM grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to hide the bodies of everyone who pissed me off along the way.
  • wraithshadow13wraithshadow13 Member Posts: 1,728 Arc User
    I have all of the parts, but the shorts are only red for me as well. Hopefully they get this sorted.
  • darkdamnaithdarkdamnaith Member Posts: 32 Arc User
    According to this post they already have a fix in the working.
    callevista wrote: »
    A few updates:
    We have some fixes coming up for Terran uniforms. This includes an update to the Terran female shorts that previously were not appearing for some players, and an update to its color palette. Armbands for male have also been added to "Bare Chest." As soon as it clears verification, it should be up on the servers. More updates to come - thank you for your posts and responses.
    _________________________________________
    FSM grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to hide the bodies of everyone who pissed me off along the way.
  • gothkid1972gothkid1972 Member Posts: 112 Arc User
    Dont know about you, but I picked up the Jupiter(Leeta) Variant yesterday (2/5/2016) and was not able to find the shorts for female Toons, or BoFF's...nor did I receive the armbands for the male characters...

    So was this fixed, or are we still waiting?
  • gothkid1972gothkid1972 Member Posts: 112 Arc User
    darkdamnaith wrote: »
    According to this post they already have a fix in the working.
    callevista wrote: »
    A few updates:
    We have some fixes coming up for Terran uniforms. This includes an update to the Terran female shorts that previously were not appearing for some players, and an update to its color palette. Armbands for male have also been added to "Bare Chest." As soon as it clears verification, it should be up on the servers. More updates to come - thank you for your posts and responses.

    When did they post this and where, Im having the issue as of today...and didnt notice anything in the release notes for it...

    Is this fixed, and if so when was this fixed...
  • hawk5pridehawk5pride Member Posts: 7 Arc User
    My understanding is that the fix is undergoing verification, then being rolled in with next week's patch.
  • gothkid1972gothkid1972 Member Posts: 112 Arc User
    hawk5pride wrote: »
    My understanding is that the fix is undergoing verification, then being rolled in with next week's patch.

    Thanks!!!!!
  • jagdtier44jagdtier44 Member Posts: 376 Arc User
    edited February 2016
    I really hope they do.. kinda.. ya know.. >.> getting to unexcusable

    edit: Just read the patch notes, no mention of a fix, no mention of it even being an issue still. Gonna wait till after but if its not fixed Im dropping the Federal Trade Commission a complaint
    Post edited by jagdtier44 on
  • gothkid1972gothkid1972 Member Posts: 112 Arc User
    jagdtier44 wrote: »
    I really hope they do.. kinda.. ya know.. >.> getting to unexcusable

    edit: Just read the patch notes, no mention of a fix, no mention of it even being an issue still. Gonna wait till after but if its not fixed Im dropping the Federal Trade Commission a complaint

    Yeah, considering we have to pay Lobi for the item, its really begining to TRIBBLE me off...
  • jagdtier44jagdtier44 Member Posts: 376 Arc User
    gothkid1972 wrote: »
    jagdtier44 wrote: »
    I really hope they do.. kinda.. ya know.. >.> getting to unexcusable

    edit: Just read the patch notes, no mention of a fix, no mention of it even being an issue still. Gonna wait till after but if its not fixed Im dropping the Federal Trade Commission a complaint

    Yeah, considering we have to pay Lobi for the item, its really begining to TRIBBLE me off...

    exactly, will have to wait till later on to log in and check for a stealth fix but if not I implore you and others to go to https://www.ftccomplaintassistant.gov/#&panel1-1 and file a complaint under internet gaming.

    Cryptic has had multipule contacts through support email and multipule posts on multipule forums here about the issue and hasnt even acknowledged it. It doesnt take 2 weeks to fix this issue especially when the largest complaint (the shorts) is just a piece found in another box and could be moved. But the lack of the jacket is also an issue and it needs to be corrected. They've had contact to alert them, but their ignoring the problem and still selling the lobi box (and also not refunding those who bought it) is blatant false advertising.
  • gothkid1972gothkid1972 Member Posts: 112 Arc User


    jagdtier44 wrote: »
    gothkid1972 wrote: »
    jagdtier44 wrote: »
    I really hope they do.. kinda.. ya know.. >.> getting to unexcusable

    edit: Just read the patch notes, no mention of a fix, no mention of it even being an issue still. Gonna wait till after but if its not fixed Im dropping the Federal Trade Commission a complaint

    Yeah, considering we have to pay Lobi for the item, its really begining to TRIBBLE me off...

    exactly, will have to wait till later on to log in and check for a stealth fix but if not I implore you and others to go to https://www.ftccomplaintassistant.gov/#&panel1-1 and file a complaint under internet gaming.

    Cryptic has had multipule contacts through support email and multipule posts on multipule forums here about the issue and hasnt even acknowledged it. It doesnt take 2 weeks to fix this issue especially when the largest complaint (the shorts) is just a piece found in another box and could be moved. But the lack of the jacket is also an issue and it needs to be corrected. They've had contact to alert them, but their ignoring the problem and still selling the lobi box (and also not refunding those who bought it) is blatant false advertising.

    No stealth fix...so apparently to get the shorts Ill have to buy the Ody Uniform...suppose this is "Working as Intended" as it pulls them in a TRIBBLE ton more money...
  • galactickirigalactickiri Member Posts: 139 Arc User
    edited February 2016
    gothkid1972 wrote: »

    jagdtier44 wrote: »

    No stealth fix...so apparently to get the shorts Ill have to buy the Ody Uniform...suppose this is "Working as Intended" as it pulls them in a TRIBBLE ton more money...

    No....NO. DON'T give them what they want, if that's actually what their intentions are.

    Everyone here in this thread paid real $money for this content. Keep on the forums...each time we patch and there's no fix, send a ticket.

    Where I stand on this, this isn't a major issue for the whole game. For that reason I can it won't be a major priority, because it isn't something that kills gameplay. That's understandable...

    ...but, as a minor, specific bug, it should have been fixed by now. I believe THAT the community is well within its rights to now call for an account-wide unlock for these Terran sets. This is like buying a new car, but the dealer says only part of it works for the first few weeks...or more. That's TRIBBLE in anyone's book.


    CRYPTIC: UNLOCK THE TERRAN COSTUME PACKS AS ACCOUNT-WIDE; WE ARE OWED FOR LOST TIME AND USE, OR GIVE US OUR LOBI BACK!


    I have no intention of letting this go, being as there are players that have petitioned as many as 15 times on ship or item bugs...and the devs haven't even had the decency to answer. That player finally gave up...I will not.
  • skyranger1414skyranger1414 Member Posts: 1,785 Arc User
    I would say I´m surprised we still have this problem to deal with but well you know... Cryptic. How long did it take them to fix the honor guard torso? Or to get a proper TR16 skin in the game? Oh right, we´re still waiting for that last one, even though it was posted about ages ago by Cryptic themselves. There´s every possibility we´ll be talking about this very issue next year, how´s THAT for service?
  • lordford#7651 lordford
    lordford#7651
         Member Posts: 2 Arc User
    I spent Lobi on the Odyssey [Mirror Variant] uniform and when I unpacked it didn't show up... :(
  • galactickirigalactickiri Member Posts: 139 Arc User
    I picked up the Odyssey set on the same character that has the Leeta set- all costume parts show up, but they still have to get the full color pallet working for the hot pants.
  • gothkid1972gothkid1972 Member Posts: 112 Arc User
    So apparently with this patch, those of us who bought just the Leeta Jupiter variant, still wont be getting the shorts...nice to cared about...
  • galactickirigalactickiri Member Posts: 139 Arc User
    gothkid1972 wrote: »
    So apparently with this patch, those of us who bought just the Leeta Jupiter variant, still wont be getting the shorts...nice to cared about...

    This will be going into my bug report.

  • dellindellin Member Posts: 5 Arc User
    I'm having a slighty different problem. I bought both pack, wanted to use the jacket seen in the pic for the jupiter pack. I found it, but its only available in a sleeveless version, despite having sleeves in the pic. Is it another missing item, or am I just not finding the option for that jacket with sleeves in the tailor?
  • jagdtier44jagdtier44 Member Posts: 376 Arc User
    dellin wrote: »
    I'm having a slighty different problem. I bought both pack, wanted to use the jacket seen in the pic for the jupiter pack. I found it, but its only available in a sleeveless version, despite having sleeves in the pic. Is it another missing item, or am I just not finding the option for that jacket with sleeves in the tailor?

    it's finally in the notes

    The “Terran Empire Jupiter Outfit (Leeta’s Variants)” outfit box is missing a shorts option and upper piece as shown in its image.

    very annoying that its just NOW hitting the patch notes as a known issue, still with no fix after a month of hey spend lobi get jipped
  • galactickirigalactickiri Member Posts: 139 Arc User
    Well, as I said before, it's a popular costume pack, but it's nothing that would break game play, so I can't expect it to be very high priority, but as it's part of a paid item, it certainly should be a priority. If they get the Jupiter and Odyssey packs completely fixed as they should be, then I'll be compelled to get them on several alts.
  • dourifdourif Member Posts: 52 Arc User
    So... they fixed it, but the chest gear still has a tricorder, while Leeta doesn't have one. It also seems kinda weird to have a tricorder on your chest gear when the belt also has one.
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