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MAINTENANCE [DECEMBER 11TH, 2015]

trailturtletrailturtle Member, Star Trek Online Moderator Posts: 58
'Evening, Captains. Trendy and the dev team spent the day bug-hunting the login issues discussed in this thread, and we've now officially got them pinned down.

Tomorrow morning, we'll be doing a maintenance to implement a fix. This should be a bit shorter than a regular maintenance, just 7 - 9am PST. In the meantime, you can skirt around the issue by leaving Q's Winter Wonderland before logging out or changing characters.


Start time: 12/11 @ 7am PST
Estimated duration: 2 hours
Patch notes are here.
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Comments

  • markhawkmanmarkhawkman Member Posts: 35,236 Arc User
    O_O! Purple alert! the turtle has returned!
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
  • daveynydaveyny Member Posts: 8,227 Arc User
    edited December 2015
    What are you doing up so late??
    STO Member since February 2009.
    I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
    Forever a STO Veteran-Minion
    upside-down-banana-smiley-emoticon.gif
  • markhawkmanmarkhawkman Member Posts: 35,236 Arc User
    About to go to bed. :p
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
  • sennahcheribsennahcherib Member Posts: 2,823 Arc User
    thx for the fix :)
  • daveynydaveyny Member Posts: 8,227 Arc User
    About to go to bed. :p

    Yeah, me too... almost 4am here.
    STO Member since February 2009.
    I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
    Forever a STO Veteran-Minion
    upside-down-banana-smiley-emoticon.gif
  • sqwishedsqwished Member Posts: 1,475 Bug Hunter
    Will be nice when we can get onto DS9 and ESD without being stuck in ridiculously long screen that starts around 97%. But I have managed to set a new personal record of 50mins trying to get into DS9. And that's with forcing the game closed and re-logging.​​
    Oh, it's not broken? We can soon fix that!

  • mushariagainmushariagain Member Posts: 304 Arc User
    We just had a maintenance yesterday damnit. -.-
    [SIGPIC][/SIGPIC]

    I'm not THAT difficult to please, I just have a very low tolerance threshold for stupid BS! - George Carlin.
  • echattyechatty Member Posts: 5,916 Arc User
    I thought this was what you were going to fix. Thankfully it didn't happen every time I tried to login, just often enough for it to be very annoying.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • lamyrslamyrs Member Posts: 312 Arc User
    2 hours only for that?
    I am from Belgium and english isn't my main language, sorry if I make mistakes.
  • alcyoneserenealcyoneserene Member Posts: 2,414 Arc User
    Always happy to see maintenance and fixes going on.
    Y945Yzx.jpg
  • mayito2009mayito2009 Member Posts: 643 Arc User
    lamyrs wrote: »
    2 hours only for that?

    You know, you have to give them time to break something else.... ;)

    Seek and ye shall find. Ask and ye shall receive. Rabboni
    Those who would give up essential liberty to purchase a little temporary safety deserve neither liberty nor safety" (Benjamin Franklin).

    Most unexpectedly, this turned into a flame-fest! Closed it goes!. /sigh What flamefestery is this? pwlaughingtrendy
  • thelunarboythelunarboy Member Posts: 412 Arc User
    Oh no... I left my character in the Winter Wonderland last night (UK time) and won't be able to get on until this evening. My main character is trapped in the quantum reeaaaaaaaaaallmmmmmmmmmmmmmmm......
  • ilithynilithyn Member Posts: 903 Arc User
    lamyrs wrote: »
    2 hours only for that?

    Well they need to turn off the server, put up the code, see if things work as they're supposed to, then start the server again while making sure that nothing goes fubar in the process, and then bring the holodeck live. This is probably going to take a whole lot less than two hours if nothing goes wrong, like maintenance yesterday lasted almost 40 minutes less than estimated, but I think they like to put in a bit of leeway into the time estimate considering how apeshit this forum goes every single time we go into as much as 5 minutes overtime.
    Logic is the beginning of wisdom, not the end of it.
  • toivatoiva Member Posts: 3,276 Arc User
    Nice, I didn't expect that to get fixed before the end of the Winter event.
    TOIVA, Toi Vaxx, Toia Vix, Toveg, T'vritha, To Vrax: Bring in the Allegiance class.
    Toi'Va, Ti'vath, Toivia, Ty'Vris, Tia Vex, Toi'Virth: Add Tier 6 KDF Carrier and Raider.
    Tae'Va, T'Vaya, To'Var, Tevra, T'Vira, To'Vrak: Give us Asylums for Romulans.

    Don't make ARC mandatory! Keep it optional only!
  • comrademococomrademoco Member Posts: 1,694 Bug Hunter
    Oh duh I forgot...

    I'm 1hr ahead now. Well.

    Maintenance won't start for me till 8am and end at 10am. Welp.

    Timezones suck.
    6tviTDx.png

  • lamyrslamyrs Member Posts: 312 Arc User
    edited December 2015
    ilithyn wrote: »
    lamyrs wrote: »
    2 hours only for that?

    Well they need to turn off the server, put up the code, see if things work as they're supposed to, then start the server again while making sure that nothing goes fubar in the process, and then bring the holodeck live. This is probably going to take a whole lot less than two hours if nothing goes wrong, like maintenance yesterday lasted almost 40 minutes less than estimated, but I think they like to put in a bit of leeway into the time estimate considering how apeshit this forum goes every single time we go into as much as 5 minutes overtime.

    Well when I see extended downtime on the EVE Online server which is much bigger than this one with a full patch list take less than one hour I still don't see what they need 2 hours for that. And yesterday yes the maintenance lasted 40 min less but last week lasted 2 hours more.
    I am from Belgium and english isn't my main language, sorry if I make mistakes.
  • chastity1337chastity1337 Member Posts: 1,608 Arc User
    lamyrs wrote: »
    ilithyn wrote: »
    lamyrs wrote: »
    2 hours only for that?

    Well they need to turn off the server, put up the code, see if things work as they're supposed to, then start the server again while making sure that nothing goes fubar in the process, and then bring the holodeck live. This is probably going to take a whole lot less than two hours if nothing goes wrong, like maintenance yesterday lasted almost 40 minutes less than estimated, but I think they like to put in a bit of leeway into the time estimate considering how apeshit this forum goes every single time we go into as much as 5 minutes overtime.

    Well when I see extended downtime on the EVE Online server which is much bigger than this one with a full patch list take less than one hour I still don't see what they need 2 hours for that. And yesterday yes the maintenance lasted 40 min less but last week lasted 2 hours more.


    Yeah, well, there's a huge difference between a top-notch company like CCP, that believes in doing things right, and a company like PWE. You can't really blame Cryptic if their parent corporation won't give them an adequate budget. Also, CCP isn't having to pay royalties on the EVE universe, (although the original EVE universe did bear a suspicious resemblance to the world of Wing Commander: Privateer, just without the Kilrathi)
  • lamyrslamyrs Member Posts: 312 Arc User
    lamyrs wrote: »
    ilithyn wrote: »
    lamyrs wrote: »
    2 hours only for that?

    Well they need to turn off the server, put up the code, see if things work as they're supposed to, then start the server again while making sure that nothing goes fubar in the process, and then bring the holodeck live. This is probably going to take a whole lot less than two hours if nothing goes wrong, like maintenance yesterday lasted almost 40 minutes less than estimated, but I think they like to put in a bit of leeway into the time estimate considering how apeshit this forum goes every single time we go into as much as 5 minutes overtime.

    Well when I see extended downtime on the EVE Online server which is much bigger than this one with a full patch list take less than one hour I still don't see what they need 2 hours for that. And yesterday yes the maintenance lasted 40 min less but last week lasted 2 hours more.


    Yeah, well, there's a huge difference between a top-notch company like CCP, that believes in doing things right, and a company like PWE. You can't really blame Cryptic if their parent corporation won't give them an adequate budget. Also, CCP isn't having to pay royalties on the EVE universe, (although the original EVE universe did bear a suspicious resemblance to the world of Wing Commander: Privateer, just without the Kilrathi)

    On what the budget and the royalties change the maintenance duration? And of course I blame Cryptic, they are the ones who do the maintenance, not PWE.
    I am from Belgium and english isn't my main language, sorry if I make mistakes.
  • alcyoneserenealcyoneserene Member Posts: 2,414 Arc User
    Oh no... I left my character in the Winter Wonderland last night (UK time) and won't be able to get on until this evening. My main character is trapped in the quantum reeaaaaaaaaaallmmmmmmmmmmmmmmm......

    I just did something worse, beam out of Q's WW at exactly maintenance time when Live went offline, so now in some Q quantum ream.
    Y945Yzx.jpg
  • comrademococomrademoco Member Posts: 1,694 Bug Hunter
    edited December 2015
    Different game... Different developer... Different results...

    @ the eve discussion.
    6tviTDx.png

  • trillbuffettrillbuffet Member Posts: 861 Arc User
    After collecting one characters admiralty rewards I figured out what most likely is the reason for this maintenance. I didn't go any further once I saw it was giving 30k dilithium to me on some of the projects. I guess fixing the game server problem is nice too but this kind of exploit which I have no idea how it was done and I stopped right then and there once I saw it has to be the true reason for this down time lol.
  • crm14916crm14916 Member Posts: 1,532 Arc User
    Wow, you guys are mean...

    At least they are fixing something. Count your blessings and be grateful for what you have, rather than complain about the things you don't have...

    Anyway, if it's 4am and you guys are still awake playing, perhaps 2 good solid hours of sleep will do you some good!

    :smiley:
    CM
    "Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
  • echattyechatty Member Posts: 5,916 Arc User
    Oh but it's so entertaining to sit and watch people gripe over every little thing.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • ilithynilithyn Member Posts: 903 Arc User
    crm14916 wrote: »
    Wow, you guys are mean...

    At least they are fixing something. Count your blessings and be grateful for what you have, rather than complain about the things you don't have...

    Anyway, if it's 4am and you guys are still awake playing, perhaps 2 good solid hours of sleep will do you some good!

    :smiley:
    CM

    Not sure about anyone else here, but it's 4 pm here. But there's the entire rest of the Internet, not to mention off-line activity so I'll survive this. Somehow :p.
    Logic is the beginning of wisdom, not the end of it.
  • yris1yris1 Member Posts: 29 Arc User
    What surprises me is the size of that patch: 458 MB with 400 MB downloaded (disabled on demand patching).

    Looks like something was patched beyond Gameserver not found issue.

    Can we have patch notes please?
  • lordkerdochlordkerdoch Member Posts: 34 Arc User
    'Evening, Captains. Trendy and the dev team spent the day bug-hunting the login issues discussed in this thread, and we've now officially got them pinned down.

    Tomorrow morning, we'll be doing a maintenance to implement a fix. This should be a bit shorter than a regular maintenance, just 7 - 9am PST. In the meantime, you can skirt around the issue by leaving Q's Winter Wonderland before logging out or changing characters.


    Start time: 12/11 @ 7am PST
    Estimated duration: 2 hours
    Patch notes are here.

    So we get a two hour maintenance just because people are either a) too lazy to not log out in WW or b) too stupid to just log back in and do a safe login? This could have easily waited until the next scheduled maintenance.

  • lamyrslamyrs Member Posts: 312 Arc User
    crm14916 wrote: »
    Anyway, if it's 4am and you guys are still awake playing, perhaps 2 good solid hours of sleep will do you some good!

    :smiley:
    CM

    Are you talking for yourself? :o
    4.30 pm here; came back from work 2 hours ago. Yes I could also complain that europeans always have bad timing with the maintenances but well that I can understand.
    I am from Belgium and english isn't my main language, sorry if I make mistakes.
  • echattyechatty Member Posts: 5,916 Arc User
    I survive it by chatting with my son in law on Yahoo and we make fun of all the complainers :pensive:

    Way I see it, it's a game, it's fun, the devs need to run a maint so there's no point to complaining about it, or the bugfixes everyone else wants done yesterday.

    I have fun, the bugs don't affect my gameplay very often, not enough to come in here whining and complaining about it and demanding refunds if things don't go my way.

    I know, that hasn't happened in here, but the sheer amount of entitled whining and demanding in the general discussion forum is about to drown it.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • multi1970multi1970 Member Posts: 23 Arc User
    And what about the Admirality?

    I completed the Federation tour of duty and got the 2 specialisation points rewarded. I also completed the Klingon tour of duty got the progress bar up to 10/10 but STILL no 30K Dilithium. (completed it a few WEEKS ago :/ ). Not even after the update yesterday... please look into it again.

    I also want to congratulate PWE for adding the Badlands BattleZone, i did'nt had so much fun in months, thnx for adding it :-)
  • arrmateysarrmateys Member Posts: 466 Arc User
    After collecting one characters admiralty rewards I figured out what most likely is the reason for this maintenance. I didn't go any further once I saw it was giving 30k dilithium to me on some of the projects. I guess fixing the game server problem is nice too but this kind of exploit which I have no idea how it was done and I stopped right then and there once I saw it has to be the true reason for this down time lol.

    you get that dil for finishing specific levels of admirality. they're one time bonuses, not accidental.​​
    Now clowns, that's another story. They scare the cr​ap out of me.
    We fight them too. Entire armies spilling out of Volkswagens.
    We do our best to fight them off, but they keep sending them in.
This discussion has been closed.