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Server Connection Issues 11/4/15

We're investigating the server connection issues that just arose.

I'll let you know as soon as I have more info.

~LaughingTrendy
«13

Comments

  • carvin72carvin72 Member Posts: 53 Arc User
    Wow ... Way to be on top of it trendy. B)
    CRY HAVOC, AND LET SLIP THE DOGS OF WAR
  • megraemegrae Member Posts: 58 Arc User
    Hopefully its a quick fix.

    Twilight, Particle Physicist that stole the ship.
    Original Signup date: August 4, 2008
    LTS since Pre-Order
  • lucho80lucho80 Member Posts: 6,600 Bug Hunter
    Well, that was quick.
  • carvin72carvin72 Member Posts: 53 Arc User
    Agreed ...
    CRY HAVOC, AND LET SLIP THE DOGS OF WAR
  • deomagnisdeomagnis Member Posts: 18 Arc User
    edited November 2015
    Thx Trendy....

    What I experienced sofar is several disconnects, then unable to connect to account server, then extremely slow character loading on selection screen and then loading character resulted in another disconnect.
    Past successes are never a guarantee for future ones
  • ikonn#1068 ikonn Member Posts: 1,450 Arc User
    When the hamsters are not fed like they should be. Even network cables are not safe from their hunger....
    -AoP- Warrior's Blood (KDF Armada) / -AoP- Qu' raD qulbo'Degh / -AoP- Project Phoenix
    Join Date: Tuesday, February 2, 2010
  • lsapsinlsapsin Member Posts: 15 Arc User
    We're investigating the server connection issues that just arose.

    I'll let you know as soon as I have more info.

    ~LaughingTrendy

    I was just going to report an issue thanks for heads up!
  • kyrrokkyrrok Member Posts: 1,352 Arc User
    My compliments.
  • tempur76tempur76 Member Posts: 8 Arc User
    Launcher has a message "The website is experiencing technical difficulties. Normal gameplay is not affected." The absence of the "Engage" button would indicate the contrary.
  • tarran61tarran61 Member Posts: 827 Arc User
    That was fast, are you living there now? If so hope they at least got you a memory foam mattress. Thank you Trendy.
    Positive thoughts.
    NeAC.gif
  • primar13primar13 Member Posts: 1,896 Bug Hunter
    Thanks LT.

    This is affecting my Patcher and XMPP Chat.
  • iwonforyou1iwonforyou1 Member Posts: 28 Arc User
    edited November 2015
    it's Trendy. She's supposed to keep "in-trend" with things :smile:
    Same thing here, deomagnis. Im still on log-in screen while my brother signed out. He told me not to sign out whatsoever...
  • lucho80lucho80 Member Posts: 6,600 Bug Hunter
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    Skipped over the first 13 as it's always fine there:
    14 34 ms 31 ms 39 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
    15 88 ms * 88 ms 38.111.40.114
    16 279 ms * 969 ms 198.49.243.253
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * 187 ms * xboxpatchserver.crypticstudios.com [208.95.185.41]
    20 * * 184 ms xboxpatchserver.crypticstudios.com [208.95.185.41]


    Trace complete.

    Is there any ETA on fixing the issues with 198.49.243.253? They have a whole thread on it over on Neverwinter -> http://forum.arcgames.com/neverwinter/discussion/1206607/pc-xbox-recent-latency-issues-with-cryptic-server-198-49-243-253/p1
  • gazurtoidgazurtoid Member Posts: 423 Arc User
    I suspect it may be the DDOS fellow again. His twitter was active a couple hours ago, after being untouched for weeks
    yjkZSeM.gif
  • tfomegatfomega Member Posts: 812 Arc User
    The server is dead, Jim

    I AM NOT A FAN OF PWE!!!!
    MEMBER SINCE JANUARY 2010
  • ripsterfxripsterfx Member Posts: 14 Arc User
    My guess was she was playing sto got a dc and could not reconnect thus was on top of things :P
  • rjewkesrjewkes Member Posts: 237 Arc User
    Hey if it's gonna be down for as long as tomorrows update? maybe just go ahead and apply it?
    this is fast usualy we have issues after the patch. :P
    signature2.jpg
    galacticguards.enjin.com/
    Formerly Jewkesman Member from Nov 2009!
  • commandant4commandant4 Member Posts: 13 Arc User
    I find it interesting that just a few weeks ago, you guys did a huge all-day-long "network update" system wide, 12 hours of downtime. I guess you screwed up somewhere? Lol... Maybe you should feed the Hamsters better food. Ive always said about the Devs, the Wheel is Spinning, but the Hamster is dead. ;)
    tumblr_lkw1m4QQmj1qd5tdto1_r1_500.gif
  • startiniastartinia Member Posts: 2 New User
    LoL I just started on creation process and was like wth. I'll just keep trying till server decides to work for me then.
  • hivercidehivercide Member Posts: 67 Arc User
    Im still on log-in screen while my brother signed out. He told me not to sign out whatsoever...

    Yes, I was getting hung up on "Connecting to Log In server", and made the mistake of backing all the way out of the game, now I can't even get the Launcher to load. :(
  • kazabokkazabok Member Posts: 230 Arc User
    If you would be so kind, getting the server up and stable within 15 minutes would be much appreciated.

    I'm supposed to be meeting up with some Klingons to make things explode, and they'll be mighty annoyed if it doesn't happen. You know how Klingons get when denied a chance to die with glory in battle and head on over to Sto'Vo'Kor.
  • chipg7chipg7 Member Posts: 1,577 Arc User
    Thanks for the speedy update, Trendy. Much appreciated!
  • vitkatztervitkatzter Member Posts: 1 Arc User
    I have not left the game yet, kinda like groundhog day mixed with looper. I have not been Dc'd but Not going anywhere either. Server not responding pops up a lot, with a current max time of 240 seconds
  • johncampbell07johncampbell07 Member Posts: 143 Arc User
    Please hurry! I'm having withdrawals!

    (insert body shakes, cold sweats, stomping of feet, pounding of fists, whining, crying, sniveling, and assorted colorful metaphors here)
  • arazonsarazons Member Posts: 33 Arc User
    --redacted--
    xe-5-1-0.er2.ord2.us.above.net 208.185.185.65 6 22ms
    ae15.cr2.ord2.us.zip.zayo.com 64.125.24.149 7 21ms
    v22.ae29.cr2.lga5.us.zip.zayo.com 64.125.31.174 8 44ms
    ae1.cr1.lga5.us.zip.zayo.com 64.125.29.37 9 45ms
    ae7.mpr3.bos2.us.zip.zayo.com 64.125.21.225 10 49ms
    208.184.110.70.IPYX-072053-002-ZY 208.184.110.70 11 49ms
    border11.te7-1-bbnet1.bsn.pnap.ne 63.251.128.41 12 49ms
    perfectworldent-4.border11.bsn.pn 216.52.61.78 13 49ms
    * Unknown Host * 198.49.243.250 14 49ms
    * Unknown Host * 0.0.0.0 15 896ms
    * Unknown Host * 0.0.0.0 16 0ms
    xboxpatchserver.crypticstudios.co 208.95.185.41 17 146ms
  • deomagnisdeomagnis Member Posts: 18 Arc User
    I found this twitter account: https://twitter.com/PacketArmy
    He seems to be the culprit now....
    Past successes are never a guarantee for future ones
  • tfomegatfomega Member Posts: 812 Arc User
    Sing it brothers and sisters!

    Qoy qeylIs puqloD.
    Qoy puqbe'pu'.
    yoHbogh matlhbogh je SuvwI'

    Say'moHchu' may' 'Iw.

    maSuv manong 'ej maHoHchu'.
    nI'be' yInmaj 'ach wovqu'.
    batlh maHeghbej 'ej yo' qIjDaq vavpu'ma' DImuv.
    pa' reH maSuvtaHqu'.
    mamevQo'. maSuvtaH. ma'ov.


    I AM NOT A FAN OF PWE!!!!
    MEMBER SINCE JANUARY 2010
  • doughboy2doughboy2 Member Posts: 15 Arc User
    "The website is experiencing technical difficulties. Normal gameplay is not affected." They left off the part telling us we can't get to server for normal game play...Good to know the AI are having fun.
  • gazurtoidgazurtoid Member Posts: 423 Arc User
    Yeah thats him. A shame STO gets taken down as collateral damage:p
    yjkZSeM.gif
  • johncampbell07johncampbell07 Member Posts: 143 Arc User
    tfomega wrote: »
    Sing it brothers and sisters!

    Qoy qeylIs puqloD.
    Qoy puqbe'pu'.
    yoHbogh matlhbogh je SuvwI'

    Say'moHchu' may' 'Iw.

    maSuv manong 'ej maHoHchu'.
    nI'be' yInmaj 'ach wovqu'.
    batlh maHeghbej 'ej yo' qIjDaq vavpu'ma' DImuv.
    pa' reH maSuvtaHqu'.
    mamevQo'. maSuvtaH. ma'ov.

    Not until you translate it. :smile:
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