I have the Sar Thelan and most other ships on some of my characters, but some cannot access it. Some characters even have a Grel Gret in their ship selection tab but cannot access it in the Event Store.
Is there a way to access ships you should have access to? Don't dump me into the bottomless pit of bug reports as I am SURE if this was a bug they would have fixed it by now. So it must be some in game puzzle for accessing your ships!
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Answers
1) characters must run an event to unlock the store. I don't know of crystaline works but it might. For sure the winter and summer events do.
2) there's a known bug that prevents some characters from getting the breen ships. It's in the known bugs list at the bottom of the release notes.
Hope that helps eventually you'll get access on all characters.
https://www.youtube.com/watch?v=etBufTl7slc
You claim Event ships in the Event Rep -> Store tab -> Account Reward Claim. You must have completed the Rep Project for that individual ship, cannot have that ship in your Ship Roster, and cannot have a crate with that ship in your inventory/bank. You also need space in your inventory to receive the crate the ship comes in and Ship Slots to place the ship into.
The Chel Grett is a special case, having bugged at both the account discount and later account unlock stages. The original Rep Project for the Chel Grett was "Claim a Breen Cruiser", but when Cruiser Commands came out and the Breen Cruiser... wasn't... they eventually did a text change that renamed the Rep Project to "Claim a Breen Warship". I suspect that the logs aren't properly referencing both Rep Project names, and for some reason it is difficult to get it to do so, so both the discount and later unlock went... wonky. On the plus side it is still considered a "known issue", something that many bugs don't seem to qualify for. So there is hope, and you are not alone.
If it's anything other than the Chel Grett, though... no joy. Purchasing the Event DSD with Lobi, for example, does not complete the Rep Project and thus doesn't get you the account unlock. If it's anything else, and you fulfill all of the requirements I mentioned at the beginning, it's a more specific bug; those aren't so likely to get fixed.
and Lobi store ships.
because they're expensive.
I dont mind waiting on my new toons for the next event to unlock the stupid store.