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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Had disconnect now I cannot connect

zerg539zerg539 Member Posts: 7 Arc User
in Windows and General: PC, Network, and Other Technical Issues
Ran a Tracert, Nettest, and a pathping for the connection. Net Test timed out and I am including the Tracert and Pathping results below.
Microsoft Windows [Version 10.0.10240]

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 5 ms 4 ms 6 ms homeportal [192.168.1.254]
2 30 ms 27 ms 31 ms 99-170-236-2.lightspeed.tukrga.sbcglobal.net [99.170.236.2]
3 30 ms 31 ms 29 ms 76.201.208.206
4 34 ms 31 ms 35 ms 12.83.82.161
5 35 ms 39 ms 33 ms gar3.brhal.ip.att.net [12.122.141.189]
6 35 ms 33 ms 43 ms 192.205.36.238
7 33 ms 33 ms 33 ms be2051.ccr42.atl01.atlas.cogentco.com [154.54.0.161]
8 49 ms 48 ms 51 ms be2169.ccr42.dca01.atlas.cogentco.com [154.54.31.98]
9 654 ms 658 ms 643 ms be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31.126]
10 59 ms 59 ms 60 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
11 62 ms 60 ms 59 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
12 58 ms 55 ms 59 ms 38.111.40.114
13 59 ms 56 ms 58 ms 198.49.243.253
14 * * * Request timed out.
15 57 ms 61 ms 59 ms patchserver2.crypticstudios.com [208.95.185.41]

Trace complete.

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Zerg539-PC.attlocal.net [192.168.1.66]
1 homeportal [192.168.1.254]
2 99-170-236-2.lightspeed.tukrga.sbcglobal.net [99.170.236.2]
3 76.201.208.206
4 12.83.82.161
5 gar3.brhal.ip.att.net [12.122.141.189]
6 192.205.36.238
7 be2051.ccr42.atl01.atlas.cogentco.com [154.54.0.161]
8 be2169.ccr42.dca01.atlas.cogentco.com [154.54.31.98]
9 be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31.126]
10 be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
11 te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
12 38.111.40.114
13 198.49.243.253
14 * * *
Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Zerg539-PC.attlocal.net [192.168.1.66]
0/ 100 = 0% |
1 5ms 0/ 100 = 0% 0/ 100 = 0% homeportal [192.168.1.254]
0/ 100 = 0% |
2 32ms 0/ 100 = 0% 0/ 100 = 0% 99-170-236-2.lightspeed.tukrga.sbcglobal.net [99.170.236.2]
0/ 100 = 0% |
3 31ms 0/ 100 = 0% 0/ 100 = 0% 76.201.208.206
0/ 100 = 0% |
4 32ms 94/ 100 = 94% 94/ 100 = 94% 12.83.82.161
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% gar3.brhal.ip.att.net [12.122.141.189]
0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% 192.205.36.238
0/ 100 = 0% |
7 --- 100/ 100 =100% 100/ 100 =100% be2051.ccr42.atl01.atlas.cogentco.com [154.54.0.161]
0/ 100 = 0% |
8 51ms 0/ 100 = 0% 0/ 100 = 0% be2169.ccr42.dca01.atlas.cogentco.com [154.54.31.98]
0/ 100 = 0% |
9 57ms 0/ 100 = 0% 0/ 100 = 0% be2149.ccr42.jfk02.atlas.cogentco.com [154.54.31.126]
0/ 100 = 0% |
10 61ms 0/ 100 = 0% 0/ 100 = 0% be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
0/ 100 = 0% |
11 61ms 0/ 100 = 0% 0/ 100 = 0% te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.130]
0/ 100 = 0% |
12 61ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114
0/ 100 = 0% |
13 62ms 0/ 100 = 0% 0/ 100 = 0% 198.49.243.253

Trace complete.

Comments

  • zerg539zerg539 Member Posts: 7 Arc User
    I forgot to add that I am connected through AT&T Uverse.
  • rjflyer7rjflyer7 Member Posts: 11 Arc User
    Well now I have this issue. Got disconnected mid-game this morning (EDT) and now the Cryptic Launcher update refuses to start and tries about 5 times to update an closes.
    http://www.klingonsecurityagency.org
  • zerg539zerg539 Member Posts: 7 Arc User
    Mine cleared itself eventually after a few hours so hopefully yours clears up in a bit, but there have been some major issues between the Tier 1 providers communicating with each other lately so it might be symptomatic of problems in the internet not on Cryptic's side of things which is why I provided a full network analysis as best I could.
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