test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC Gameplay Bug Reports

hi i am having a fatal error any help would be great

jbkiller1jbkiller1 Member Posts: 2 Arc User
edited April 2015 in PC Gameplay Bug Reports
here what the fatal error say.

title- fatal error

fatal error: direct3d driver returned error code (DXGI_ERROR_DEVICE_REMOVED) while creating a texture.

Technical Details: DXGI_ERROR_DEVICE_REMOVED while creating RTEX_@D texture size 64x64 (1 mips RTEX_BGRA_U*, usage 4, mgd Y, GS N) D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006


before it happens it get to loading sto what before in game log in screen what before character screen. when the loading screen get almost complete and some times it get complete or near 90%. the screen would become black. then it would close then fatal error would automatic within 10 seconds pop up with cryptic error opp!! pop up be hide it.
Post edited by jbkiller1 on

Comments

  • penthaligonpenthaligon Member Posts: 88 Arc User
    edited April 2015
    Hi, there are hundreds if not thousands of people all having the same problem. Just a quick forum search for "direct3d" brings up dozens of threads about this. I guess Cryptic is busting a nut about this at the moment, so hold fast and they should get it fixed in the next few day/weeks/months (delete as appropriate).
  • cairellacairella Member Posts: 0
    edited April 2015
    I know its a temporary fix but running the game in safe mode seems to stop this problem for the time being...
Sign In or Register to comment.