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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

cant log in after arc update..

asgardfurryasgardfurry Member Posts: 287 Arc User
edited April 2015 in Windows and General: PC, Network, and Other Technical Issues
After arc update i cant log in ,geting message to many attempts,try later...

STo and neverwinter..

changed mi password same thing..

Anyone>>???? thx
Post edited by asgardfurry on

Comments

  • cpncpn Member Posts: 1 Arc User
    edited April 2015
    Started having this same problem today. If anyone has a solution, please help!
  • xcom43xcom43 Member Posts: 723 Arc User
    edited April 2015
    cpn wrote: »
    Started having this same problem today. If anyone has a solution, please help!

    yeah don't use arc.
    The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.
  • dllmmodllmmo Member Posts: 233 Arc User
    edited April 2015
    xcom43 wrote: »
    yeah don't use arc.

    Lol. That was helpful!

    Try and see if you have any updates for your browsers in the Queues.
  • n0ctehn0cteh Member Posts: 0 Arc User
    edited April 2015
    getting same prob here.

    both for STO and Neverwinter. Have tried both ARC, Steam, and individual launchers.

    Just seems to timeout.
  • ikenstein1ikenstein1 Member Posts: 65 Arc User
    edited April 2015
    I think the server might be down. Could also be ISP, but if you are having problems as well server seems more liekly.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 30 ms 37 ms 42 ms cpc64770-burn7-2-0-gw.10-1.cable.virginm.net
    2 7 ms 9 ms 10 ms manc-core-2a-ae3-2092.network.virginmedia.net
    3 * * * Request timed out.
    4 * ^C
  • maracroftmaracroft Member Posts: 201 Arc User
    edited April 2015
    Also having this issue. Tried repair several times and even went to the application executable. Just sits there and times out. Cryptic Arc autoupdate goes to 5 times trying then says for me to check my internet connection (which i know works because it does connect to my account and i'm typing here.)
  • auggiedog1auggiedog1 Member Posts: 106 Arc User
    edited April 2015
    Same here...
  • azurerail1azurerail1 Member Posts: 43 Arc User
    edited April 2015
    asgardfurry wrote: »
    After arc update i cant log in ,geting message to many attempts,try later...

    STo and neverwinter..

    changed mi password same thing..

    Anyone>>???? thx

    I am Experiencing this Timeout issue too. I Am in Brisbane Australia,so, this has to be a server outage?
  • nccmarknccmark Member Posts: 1,083 Arc User
    edited April 2015
    Guys, the game is down for 4.5 hours (at least) due to maintenance. We are just over 1.5 hours into the process.


    Soooooooooo...at least another 3 hours to go.
  • theofacertheofacer Member Posts: 0 Arc User
    edited April 2015
    still can't get in
  • auggiedog1auggiedog1 Member Posts: 106 Arc User
    edited April 2015
    Yeah, but usually I can get to the log-in screen and see when the server is down. Oh well, at least we have a good explanation :)
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