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Game freeze on in game videos
atatassault
Member Posts: 1,008 Arc User
STO just hangs on a video exit (whether the video progressed fully or I pressed ESC). Consequently I can't play a Delta Recruit because I can't get past the stupid intro video.
My new character name is Harrison. I don't have the ticket ID number because the in game UI for listing your tickets doesn't show the ticket(s) I file.
Would it be possible to put him in the area right after the Intro Video so I can skip it?
My new character name is Harrison. I don't have the ticket ID number because the in game UI for listing your tickets doesn't show the ticket(s) I file.
Would it be possible to put him in the area right after the Intro Video so I can skip it?
Post edited by atatassault on
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I've tried various things like the console commands -skipcutscene and also -console to see
what's happening and I could see on the console it was after the video loaded and started playing... last entry in the log as the bink video starts to pay...
Initializing Bink... done
After that nothing... no output or keyboard input. Even tried "Safe Mode".. no joy..
so If anyone has any bright ideas, I'd be grateful if anyone could share any solutions.
PrefEntry SystemSpecs.videoCardName "NVIDIA GeForce 7600 GT"
PrefEntry SystemSpecs.VideoCardVendorID 4318
PrefEntry SystemSpecs.audioDriverName DirectSound
PrefEntry SystemSpecs.audioDriverOutput "SB Audigy 2 Audio"
PrefEntry SystemSpecs.audioDriverVersion 5.3.2600.5512
Kind Regards
Limalinks (T'Ippex PCG Fleet)
Not elegant workaround, but it seems to work.. to get you by the (intro) bink video hang.
- In your STO install directory, as Im using Steam I have it under (\Program Files\Steam\SteamApps\common\star trek online\Star Trek Online\Live), you will need to rename a file.
The file is binkw32.dll
If you start STO via the launcher and have renamed the binkw32.dll file out of the way before starting STO in this way, it appears the launcher will create a new binkw32.dll file. The way round this is to let the game launch normally and then Alt-Tab out and before logging into STO, rename the binkw32.dll file at that point.
In my testing, (via the -console command line parameter) I found that the binkw32.dll is called and fails and then you get put at the start of "Training Day" at the training Academy grounds. I found after loading, I couldnt move around the map.. so I logged out and then logged back in normally and withough the intro movie, the problem was worked around.
Note: Once at the academy there is a cutscene (i wont say as it might be a spoiler) which I think is another video (or might be a play back of a live scene) as with the renamed binkw32.dll file I cant see how STO is playing it... suffice to say this workaround allows you to skip the dodgy intro movie.
I'm not too sure at this point if its a screwed up intro or iscrewed up binkw32.dll, or f other bink videos will give the same hanging problem. I did have the same issue when Delta Quadrant launched and there was a cut-scene from the Dyson Sphere into the Delta Quadrant space but I think pressing the ESC key allowed me to advance to a point past the bink video. It's a shame that pressing the ESC key on the intro video doesnt allow you to skip it. (unless with latest update for the Delta Recruits screwed up the binkw32.dll).
Hope this helps you over the problem
Regards
Limalinks (T'ippex @ PC Gamer Fleet)
So I did things a little differently
- Launched and signed into STO.
- Waited for all patches to finish
- Opened my STO game folder and went into live.
- Deleted the binkw32.dll file.
- Clicked on Engage and started the game.
And it worked great.. cut scene skipped and I could get in.
It's also important to note = the game will replace the binkw32.dll every-time you start it. So that file has to be removed before you click the "Engage" button. Or else you will get stuck w/the cut scene when making a new character.
Hopefully this is a bug that Cryptic will address. Obviously there is something wrong with the binkw32.dll file.
I'm so glad someone figured this out.
This workaround worked for me... NICE JOB!...Thanks!
(Especially where today's release notes don't even mention this problem as a known issue).
Want something done right? You got to do it yourself, eh?
Thanks again m8. Well done.
Deceiver's Lair Fleet
Yep.. thats what I meant to say / tried to explain in my 4th paragraph. Glad I could be of help..
Regards
Limalinks / T'ippex (PCG)
i tried that and it didnt work for me it wouldnt let me login kept saying connection time out now im reinstalling the game
The support ticket I raised with ARC-Support (STO) about a week or so ago, got an update back from Support - details quoted below... so they knew about this but checking the latest release notes (as stevencheryl did) - nothing in there saying this was a known issue..
Lets hope the developers fix this issue soon as I don't want to be TRIBBLE around with dll files again
Regards
Limalinks (a.k.a T'Ippex - Fleet Admiral - PG Gamer Fleet (PCG) )
I got a similar reply when I sent in my support ticket.