test content
Logo
What is the Arc Client?
Install Arc
Unable to Play in Afternoon/Evening - Help?
wilsonfrontier
Member Posts: 32 Arc User
For a little over a week now, I've been experiencing horrible lag and multiple disconnects whenever I try to play between 3pm and 7pm EST. I've no problems elsewhere on the web; just in STO. Never had problems like this until recently either. I've made no changes to my system or hardware or software or anything else. I've released/renewed my IP but beyond that I'm not sure what else I can do to try and fix this. Anyone have any programs I can run to try to track down the problem?
Post edited by wilsonfrontier on
0
Comments
Rumor has it that they are some how throttling their customers connections at peak times.
I have Time/Warner (NY Capital District) high speed and I have found over the last few months that my streaming of videos is intensely effected from about 3pm to midnight.
At first I thought my Wi-Fi router was being compromised some how, but further investigation has shown me that it's my internet connection speed.
Of course when I call T/W to complain, they tell me it's at my end.
:rolleyes:
I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
Forever a STO Veteran-Minion
Sounds like your ISP is throttling/packet-shaping certain types of internet traffic during that period (it's probably pegged as a 'high concurrent usage' period.) You can call and talk to them (ie complain); but it's a TRIBBLE shoot as to whether it will affect any policy change on their end if that's what's occurring.
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
My only theory to that is coinciding with the FCC passing net neutrality standards and pissing off all the ISPs by denying them the ability to TRIBBLE us worse than they do...
I've got Comcast and haven't had any significant complaints with them for the 10 or so years I've had them (other than pricing/expense).
Seems weird for this problem to just appear out of no where.
i've been experiencing the same kind of problems in my own timezone (CET), horrible lag after 1 pm, or after 10 am today. Since i've not the same ISP as american players, and do not play in the same hours, i strongly suspect this sudden lag problems have all to do with the CC event. It seems that the login and game server are unable to manage the large number of simultaneous players and the large number of demands to the login server when people switch alts to do the CC events with all of them. Proof is that when you try to play when most of the players in the world / your timezone are sleeping / at work / not playing, there's no lag and no disconnects.
So the problem is not on your computer and probably not from your ISP, it is on Cryptic's servers. Hope that we will not have the same kind of problems when Delta Recruitment Event will start, as a large number of players will try to create or play their Delta Recruit at the same time.
So it seems most likely to be something at Cryptic's end.
fleet's members here in France have the same problem, just like i do... especially this week.
no bad answers about isp's , please, it's not a correct way to work on fixing these problems, wich are existing since months now !
WORK about a solution instead of running out, thanks in advance .
Most times it can be solved using one of the proxies. How ever, it only solves so much when the traffic starts to blow up those connections.
PWE/I should find another backbone that doesn't have major traffic like Netflix (and/or whatever they have), such hoggin the lines.
And it's easy to prove the Cogentco problems. Every time my lag starts, the ping hits the roof on the first connections to Cogentco servers and only gets worse.
and no its not connection/ping related (for me) its the sto servers themselves
That was for the OP.
I've been having (connection) stability issues with the servers as well for a very long time. 1+ year and we are many. Random disconnects, server timeouts running for several minutes (up to 30 minutes) before finally disconnecting.
PWE seems to either be unable or simply just doesn't care about fixing it. Every *fix* they have come up with solves nothing, a few peoples connections for a couple of days, or makes it even worse.
I'm pretty much giving up on this game. I'm really trying to stay with it and suck it up, but it gets more and more problematic to do so.