LAG please.

garino1973 · February 2015

It is unacceptable that an online game of this category and name may not solve the problem of a business LAG.Have to look any profit is understandable method for revenues rise, but customers have to be satisfied with the service thing not happen for a problem that affects the overall playability of the game and believe me it is very frustrante.Every day about 4 times you off, the STF's are unplayable powers are delayed excessively, continuous jumps do you think I spend my ZEN without feeling mad? can not they fix this problem? only happens in Europe?

Please English is not my language forgive the syntax.

From Catalonia greetings to all designers for this game, but please fix the problem.

nyxadrill · February 2015

garino1973 wrote: »

It is unacceptable that an online game of this category and name may not solve the problem of a business LAG.Have to look any profit is understandable method for revenues rise, but customers have to be satisfied with the service thing not happen for a problem that affects the overall playability of the game and believe me it is very frustrante.Every day about 4 times you off, the STF's are unplayable powers are delayed excessively, continuous jumps do you think I spend my ZEN without feeling mad? can not they fix this problem? only happens in Europe?

Please English is not my language forgive the syntax.

From Catalonia greetings to all designers for this game, but please fix the problem.

I can only speak for the power tray delay but it looks like theres a fix incoming:

(From the tribble release notes)

General:
Resolved an issue which was causing a delay in the power tray UI when clicking on a power that has a countdown timer.
This will also resolve a number of other minor delays in the UI.

noroblad · February 2015

There is no lag at all on a good network connection. I would check your network to see if the problem is between you and them, and not actually their server. Or if you are experiencing the graphics lag issues, they supposedly fixed or are fixing that.

darthpetersen · February 2015

Yes there are some problems with network providers on the route to the Cryptic datacenter.
There is a more then 70 pages long thread in the german forum and a lot of more.

It seems that there are problems with the peering through Cogent and other network services.

Cryptic is communicating with these network providers.

Here an update from our german CM from today:

Nevandon wrote: »

UPDATE:

Wir haben inzwischen die von euch eingesendeten PingPlotter-Berichte ausgewertet. Leider wurden weniger Berichte eingesendet als wir uns erhofft hatten. Was die Auswertung erschwert.

Anhand der

peterconnorfirst · February 2015

darthpetersen wrote: »

Yes there are some problems with network providers on the route to the Cryptic datacenter.
There is a more then 70 pages long thread in the german forum and a lot of more.

It seems that there are problems with the peering through Cogent and other network services.

Cryptic is communicating with these network providers.

Here an update from our german CM from today:

http://sto-forum.de.perfectworld.eu/showpost.php?p=5022811&postcount=690

Awsome thx 4 that info.

garino1973 · February 2015

My connection speed is 120Mb fiber optics, always disconnect antivirus programs and trojans only game runs on a PC with a 3.4 GHz AMD six-core processor and graphics card Nvidia 660 GTI, I do not think the problem is my team. Thanks for the replies.

gonzothegreat78 · February 2015

noroblad wrote: »

There is no lag at all on a good network connection. I would check your network to see if the problem is between you and them, and not actually their server. Or if you are experiencing the graphics lag issues, they supposedly fixed or are fixing that.

this is some misleading info above

i have a top of the line pc that was specifically handbuilt by my friend for gaming with 100mb super internet, if you think there is no lag then my only guess is you log in to doff and sit completely still not using your abilities.

I know that alot of stuff was changed recently so im being patient and waiting for the incoming fixes, but seriously if you have no lag theres only one reason.. you dont play

Unknown · February 2015

This content has been removed.

lexusk19 · February 2015

sirsitsalot wrote: »

There IS a delay problem that is being fixed.

As to actual LAG, it doesn't matter how good YOUR PC is if the data path to Cryptic's data center goes through a crappy ISP's network. Cryptic has absolutely no control over that. All they can do is plead their case to said ISP and hope that the ISP does something to correct the problem.

If you are going to own a PC, at least educate yourself enough about how things work before you go blaming people for problems they are not respobsible for.

Like I said, Cryptic has accepted responsibility for the delay issue in firing off abilities, and they are working on the solution. But the network lag thing is NOT their fault.

I am by no means a Cryptic fan boy. If they TRIBBLE something up, then I am on them right alongside everyone else. But there is enough that Cryptic is actually accountable for. They don't need stuff that isn't their fault piled on top of it as well...

I would agree with you there, but I am having same lag issue. And it all started after the anniversary of hell. This is definitely a problem on Craptics end.

noroblad · February 2015

gonzothegreat78 wrote: »

this is some misleading info above

i have a top of the line pc that was specifically handbuilt by my friend for gaming with 100mb super internet, if you think there is no lag then my only guess is you log in to doff and sit completely still not using your abilities.

I know that alot of stuff was changed recently so im being patient and waiting for the incoming fixes, but seriously if you have no lag theres only one reason.. you dont play

Well, you are wrong. I have an older machine, 3-4 years (but quadcore, its decent even now), I play almost every day including STF runs and patrols etc. And I have not yet experienced game-breaking lag at any time apart from the 4 or 5 specific incidents where there was a posted notice here that the server was, indeed, having a hardware malfunction. I noticed the slightest bit on the day the anniversary event launched, mostly on the ground at player hubs. I have a tiny bit in the worst sectors full of omega farmers. But in combat, while we both know there are a few MS of delay, its not noticeable nor game breaking. A super alert arcade type player would probably notice a bit in combat between button mash and actual shot fired, but is on par with every other MMO I have played, again, less than 1/10 a second, and that is pretty normal for MMOS.

Just like I said, nothing misleading at all. Either the player having problems is suffering from one of the graphical lag issues introduced in DR that affect some, but not all, systems, or he is suffering due to network delays caused by playing overseas. I get unplayable lag when I try to play the free asian games .... there are simply too many slowpoke routers between here and china. This is not the fault of the game developers. The graphics lag issue is supposedly being fixed, and that one is the dev's fault, as are the crashes some players are getting.

garino1973 · February 2015

There IS a delay problem that is being fixed.

As to actual LAG, it doesn't matter how good YOUR PC is if the data path to Cryptic's data center goes through a crappy ISP's network. Cryptic has absolutely no control over that. All they can do is plead their case to said ISP and hope that the ISP does something to correct the problem.

If you are going to own a PC, at least educate yourself enough about how things work before you go blaming people for problems they are not respobsible for.

Like I said, Cryptic has accepted responsibility for the delay issue in firing off abilities, and they are working on the solution. But the network lag thing is NOT their fault.

I am by no means a Cryptic fan boy. If they TRIBBLE something up, then I am on them right alongside everyone else. But there is enough that Cryptic is actually accountable for. They don't need stuff that isn't their fault piled on top of it as well...

As a client of Cryptic and have a problem that happens to many players.Ask the five years that I'm in the game is the first A normal serious problem with STO ask the company to give my money?
No accused and never will say it's a problem and if not only please their fault.
My ISP is a company with branches in the US

http://http://www.us.telefonica.com/Pages/default.aspx

rodentmaster · February 2015

if it's just general routing issues, then no you can't blame the game much. However when the Crappy ISP that the routing has to go through is the SERVER HOSTER, then 100% of all traffic must go through it. Cogentco is one of the worst in the industry and has no connection to the Internet backbone. They rely on passing their traffic entirely through neighboring ISPs because... well they're trying to get it done for free. The neighboring ISPs see the spikes in packet traffic well above normal and naturally throttle back throughput for Cogentco traffic. They'd do the same if they were getting a DOS attack or the like.

Instead of actually hosting their own service, Cogentco is charging full rates to bump their actual networking capability through others that get tired of cogentco's **** and block their traffic. Then you get no connectivity, super bad lag, 100% packet drop rates, etc.

This is entirely the fault of Cogentco and how they choose to do business. Aaaaaand Cryptic pays them real money to be the server hoster for STO.

Because it's cheaper than doing it right.

That sums up why it is, in fact, the server's fault, and why, in fact, this sums up most of Cryptic's behaviors in the past years. Profits at the expense of quality.

Unknown · February 2015

This content has been removed.

alex284 · February 2015

noroblad wrote: »

There is no lag at all on a good network connection. I would check your network to see if the problem is between you and them, and not actually their server. Or if you are experiencing the graphics lag issues, they supposedly fixed or are fixing that.

No, it's not that. I started having a problem with this kind of lag after the 5th anniversary patch. I thought, at first, that it was just the general lag everyone experienced at the beginning of the omega trace event, but now that lag is gone and this lag is still here.

And it's not just me and the OP, I know other people in chat who have mentioned it. It has made the omega trace minigame unplayable (i can't get over 900 because it'll just skip past several seconds of gameplay) and the rest of the game is more frustrating.

I'm in Paris, so it might be a Europe issue.

spookpwa · February 2015

darthpetersen wrote: »

Yes there are some problems with network providers on the route to the Cryptic datacenter.
There is a more then 70 pages long thread in the german forum and a lot of more.

It seems that there are problems with the peering through Cogent and other network services.

Cryptic is communicating with these network providers.

Here an update from our german CM from today:

http://sto-forum.de.perfectworld.eu/showpost.php?p=5022811&postcount=690

I have noticed that the first server when signals comes in to the US lag like hell. For me problem of lag is usually there.

mattmiracle · February 2015

As others have mentioned, you could have a supercomputer, gigabit ethernet, and a dedicated network team; you will still have lag because of how you get from point A to Point B.

When talking about network speeds, I always break it down to a simple question "How do you get from here to Walt Disney World (in FL USA)?" There are hundreds (or thousands) of possible ways traffic gets routed on the internet net much like there are the multiple ways to get to see Mickey Mouse.

If you are having LAG issues, first and foremost, dont post here. Post in the PC Technical section for those followers to offer assistance. Secondly, post your Tracert times to the Cryptic Servers.

tracert patchserver.crypticstudios.com

Only after doing those two steps can anyone help you understand where your lag is coming from.

IF you are complaining about the icons that are lagging behind SINCE the launch of the anniversary, as stated above, this is a known issue and they have a fix coming for it.

gonzothegreat78 · February 2015

sirsitsalot wrote: »

There IS a delay problem that is being fixed.

As to actual LAG, it doesn't matter how good YOUR PC is if the data path to Cryptic's data center goes through a crappy ISP's network. Cryptic has absolutely no control over that. All they can do is plead their case to said ISP and hope that the ISP does something to correct the problem.

If you are going to own a PC, at least educate yourself enough about how things work before you go blaming people for problems they are not respobsible for.

Like I said, Cryptic has accepted responsibility for the delay issue in firing off abilities, and they are working on the solution. But the network lag thing is NOT their fault.

I am by no means a Cryptic fan boy. If they TRIBBLE something up, then I am on them right alongside everyone else. But there is enough that Cryptic is actually accountable for. They don't need stuff that isn't their fault piled on top of it as well...

i see a member of the CDF has gotten buthurt for some reason and decided to tell me.. a construction worker to educate myself on computers

i would also like to point out im not blaming anybody for anything so you can take that TRIBBLE somewhere else

everything ive noticed that went haywire with 5th anniversary has had a prompt response from cryptic that it is known and is being worked on so i dont think i need any lessons from you

Unknown · February 2015

This content has been removed.

crusader2007 · February 2015

garino1973 wrote: »

It is unacceptable that an online game of this category and name may not solve the problem of a business LAG.Have to look any profit is understandable method for revenues rise, but customers have to be satisfied with the service thing not happen for a problem that affects the overall playability of the game and believe me it is very frustrante.Every day about 4 times you off, the STF's are unplayable powers are delayed excessively, continuous jumps do you think I spend my ZEN without feeling mad? can not they fix this problem? only happens in Europe?

Please English is not my language forgive the syntax.

From Catalonia greetings to all designers for this game, but please fix the problem.

I was doing BUG hunt elite last weekend and we ALL gave up...this lag is deplorable for any company...let alone any company ALIVE on 2015....what a shame and what a turn off for ALL players :mad:

peterconnorfirst · February 2015

crusader2007 wrote: »

I was doing BUG hunt elite last weekend and we ALL gave up...this lag is deplorable for any company...let alone any company ALIVE on 2015....what a shame and what a turn off for ALL players :mad:

Agreed there, taking the mere amount of players into account who suffer from a bad connection to cryptics server the quality in this game reminds me more and more of a 2,99 mobile phone game.

PWE makes money via providing an internet entertainment service. They should do everything in their power to keep in running smoothly and inform their customers regularly what measure are being taken in order to assure that it does.

10 players of my fl logged out simultaneously the other day. I was in team PvE with 2 of em. This is really getting absurd ever since early November. Game client crashes since anniversary patch as well as never ending boff station bug ruins the game experience totally.

LAG please.

Comments