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Login2_Timeout, can´t login into star trek

1 <1 ms <1 ms <1 ms my IP
2 26 ms 24 ms 26 ms 217.0.119.62
3 30 ms 28 ms 27 ms 87.190.165.206
4 34 ms 33 ms 34 ms f-ed8-i.F.DE.NET.DTAG.DE [217.5.95.102]
5 35 ms 36 ms 36 ms te0-0-0-16.agr21.fra03.atlas.cogentco.com [130.
17.14.149]
6 35 ms 34 ms 36 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.
8.70]
7 42 ms 42 ms 41 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.3
.29]
8 53 ms 53 ms 53 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.7
.246]
9 123 ms 124 ms 124 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.4
.161]
10 329 ms 215 ms 309 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46
134]
11 131 ms 125 ms 125 ms 38.111.40.114
12 119 ms 117 ms 117 ms forums.startrekonline.com [208.95.185.44]


i load very slowly and i cant login into the game, when it´s 6 pm in German time (Gmt+1) i can nerver Login.

0 [redacted]
1 [redacted]
2 217.0.119.62
3 87.190.165.222
4 f-ed8-i.F.DE.NET.DTAG.DE [217.5.95.114]
5 te0-7-0-10.agr21.fra03.atlas.cogentco.com [130.117.14.105]
6 be2188.ccr42.fra03.atlas.cogentco.com [130.117.48.114]
7 be2262.ccr42.ams03.atlas.cogentco.com [154.54.37.33]
8 be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58.69]
9 be2387.ccr22.bos01.atlas.cogentco.com [154.54.44.165]
10 te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
11 38.111.40.114
12 patchserver2.crypticstudios.com [208.95.185.41]

Berechnung der Statistiken dauert ca. 300 Sekunden...

0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
2 25ms 70/ 100 = 70% 70/ 100 = 70% 217.0.119.62
0/ 100 = 0% |
3 28ms 0/ 100 = 0% 0/ 100 = 0% 87.190.165.222
0/ 100 = 0% |
4 35ms 0/ 100 = 0% 0/ 100 = 0% f-ed8-i.F.DE.NET.DTAG.DE [217.5.95
.114]
0/ 100 = 0% |
5 34ms 0/ 100 = 0% 0/ 100 = 0% te0-7-0-10.agr21.fra03.atlas.cogen
tco.com [130.117.14.105]
0/ 100 = 0% |
6 34ms 0/ 100 = 0% 0/ 100 = 0% be2188.ccr42.fra03.atlas.cogentco.
com [130.117.48.114]
0/ 100 = 0% |
7 42ms 0/ 100 = 0% 0/ 100 = 0% be2262.ccr42.ams03.atlas.cogentco.
com [154.54.37.33]
0/ 100 = 0% |
8 50ms 0/ 100 = 0% 0/ 100 = 0% be2183.ccr22.lpl01.atlas.cogentco.
com [154.54.58.69]
0/ 100 = 0% |
9 123ms 0/ 100 = 0% 0/ 100 = 0% be2387.ccr22.bos01.atlas.cogentco.
com [154.54.44.165]
0/ 100 = 0% |
10 149ms 0/ 100 = 0% 0/ 100 = 0% te3-2.ccr01.bos06.atlas.cogentco.c
om [154.54.46.130]
0/ 100 = 0% |
11 124ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114
0/ 100 = 0% |
12 122ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [2
08.95.185.41]
Post edited by starbase35 on

Comments

  • Options
    patientnr0patientnr0 Member Posts: 234 Arc User
    edited February 2015
    jupp, same here.

    nearly every f**** evening the same problem
  • Options
    stumpfgobsstumpfgobs Member Posts: 297 Arc User
    edited February 2015
    patientnr0 wrote: »
    jupp, same here.

    nearly every f**** evening the same problem

    It is every evening at the same time. The time itself shifts a little during the weekend - its a load problem with some provider in the US, i think.

    If you can manage to start the launcher (and it doesn't bug during various connection attempts) you can select a proxy server under options. Doesn't matter which one you pick, you will have massive lag but you will be able to log in.

    I've seen stuff like this in the past with other games. It usually takes a few months before something like this gets addressed and another few months before it gets fixed.
  • Options
    theanothernametheanothername Member Posts: 1,504 Arc User
    edited February 2015
    stumpfgobs wrote: »
    It is every evening at the same time. The time itself shifts a little during the weekend - its a load problem with some provider in the US, i think.

    If you can manage to start the launcher (and it doesn't bug during various connection attempts) you can select a proxy server under options. Doesn't matter which one you pick, you will have massive lag but you will be able to log in.

    I've seen stuff like this in the past with other games. It usually takes a few months before something like this gets addressed and another few months before it gets fixed.


    Yeah, no matter who you "dare to pester" it with is aiming for the next "its no my job" award. Been for weeks this evening serverkicks. I too just got the boot. Again. Followed its loyal companion: launcher loads forever when trying to get back in. CO, STO; same problem.
  • Options
    grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited February 2015
    starbase35 wrote: »
    1 <1 ms <1 ms <1 ms my IP
    2 26 ms 24 ms 26 ms 217.0.119.62
    3 30 ms 28 ms 27 ms 87.190.165.206
    4 34 ms 33 ms 34 ms f-ed8-i.F.DE.NET.DTAG.DE [217.5.95.102]
    5 35 ms 36 ms 36 ms te0-0-0-16.agr21.fra03.atlas.cogentco.com [130.
    17.14.149]
    6 35 ms 34 ms 36 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.
    8.70]
    7 42 ms 42 ms 41 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.3
    .29]
    8 53 ms 53 ms 53 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.7
    .246]
    9 123 ms 124 ms 124 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.4
    .161]
    10 329 ms 215 ms 309 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46
    134]
    11 131 ms 125 ms 125 ms 38.111.40.114
    12 119 ms 117 ms 117 ms forums.startrekonline.com [208.95.185.44]


    i load very slowly and i cant login into the game, when it´s 6 pm in German time (Gmt+1) i can nerver Login.

    0 [redacted]
    1 [redacted]
    2 217.0.119.62
    3 87.190.165.222
    4 f-ed8-i.F.DE.NET.DTAG.DE [217.5.95.114]
    5 te0-7-0-10.agr21.fra03.atlas.cogentco.com [130.117.14.105]
    6 be2188.ccr42.fra03.atlas.cogentco.com [130.117.48.114]
    7 be2262.ccr42.ams03.atlas.cogentco.com [154.54.37.33]
    8 be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58.69]
    9 be2387.ccr22.bos01.atlas.cogentco.com [154.54.44.165]
    10 te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
    11 38.111.40.114
    12 patchserver2.crypticstudios.com [208.95.185.41]

    Berechnung der Statistiken dauert ca. 300 Sekunden...

    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0%
    0/ 100 = 0% |
    2 25ms 70/ 100 = 70% 70/ 100 = 70% 217.0.119.62
    0/ 100 = 0% |
    3 28ms 0/ 100 = 0% 0/ 100 = 0% 87.190.165.222
    0/ 100 = 0% |
    4 35ms 0/ 100 = 0% 0/ 100 = 0% f-ed8-i.F.DE.NET.DTAG.DE [217.5.95
    .114]
    0/ 100 = 0% |
    5 34ms 0/ 100 = 0% 0/ 100 = 0% te0-7-0-10.agr21.fra03.atlas.cogen
    tco.com [130.117.14.105]
    0/ 100 = 0% |
    6 34ms 0/ 100 = 0% 0/ 100 = 0% be2188.ccr42.fra03.atlas.cogentco.
    com [130.117.48.114]
    0/ 100 = 0% |
    7 42ms 0/ 100 = 0% 0/ 100 = 0% be2262.ccr42.ams03.atlas.cogentco.
    com [154.54.37.33]
    0/ 100 = 0% |
    8 50ms 0/ 100 = 0% 0/ 100 = 0% be2183.ccr22.lpl01.atlas.cogentco.
    com [154.54.58.69]
    0/ 100 = 0% |
    9 123ms 0/ 100 = 0% 0/ 100 = 0% be2387.ccr22.bos01.atlas.cogentco.
    com [154.54.44.165]
    0/ 100 = 0% |
    10 149ms 0/ 100 = 0% 0/ 100 = 0% te3-2.ccr01.bos06.atlas.cogentco.c
    om [154.54.46.130]
    0/ 100 = 0% |
    11 124ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114
    0/ 100 = 0% |
    12 122ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [2
    08.95.185.41]

    Multiple problems here...

    'Trace Route' is showing high Network Latency with the Cogent Boston Hub, so you should open up a ticket with Cryptic so that they can use the information to kick Cogent a few more times to try to get this addressed...

    Now Hop #2 (Cable Modem, or the node after the Cable modem) is showing a 70% Packet loss, which is VERY BAD!!!. If a reboot of the Cable Modem does not correct the issue, then you will have to contact your ISP Tech Support, and have them send someone out to take a look at the unit...
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