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PWE Says Don't like the Lag? Just wait to play the game for 2-3 days!
thedoctorbluebox
Member Posts: 749 Arc User
Just want to share this, in case others missed it in the originating thread:
http://sto-forum.perfectworld.com/showthread.php?t=1361951
Really, really???? The answer to the lag is to wait it out for 2-3 days. I guess they intend for us to just not play the game for 2-3 days? What's the point of the 5th Anniversary, and rewards, if we can't play the game for a few days? Where is the pride in the 5th year of STO being alive? I'm not seeing it.
Instead of fixing the issue, they are waiting for the issue to fix itself over time.
I dunno guys, but this breaks my heart. The answer to our problems is to just not play the game for a few days, how can that be acceptable?
Please let me know that someone upstairs cares about this game?
http://sto-forum.perfectworld.com/showthread.php?t=1361951
Thank you for the reports everyone.
We are aware of the lag/rubberbanding in the social zones like ESD, New Romulus, etc. and this is expected to fully clear up in 2-3 days but you should see improvement shortly as people complete their patching and log in for the first time post patch.
We'll be monitoring this over the next few days.
http://sto-forum.perfectworld.com/showpost.php?p=21996911&postcount=7
We know what is causing it and we know that it will be fully cleared up in 2-3 days. You may start seeing improvement even before that. There is a system that is working through a quick change when you first log in post patch. With the high number of logins the first day or two it is causing that lag just in the social zones.
http://sto-forum.perfectworld.com/showpost.php?p=21997721&postcount=27
Really, really???? The answer to the lag is to wait it out for 2-3 days. I guess they intend for us to just not play the game for 2-3 days? What's the point of the 5th Anniversary, and rewards, if we can't play the game for a few days? Where is the pride in the 5th year of STO being alive? I'm not seeing it.
Instead of fixing the issue, they are waiting for the issue to fix itself over time.
I dunno guys, but this breaks my heart. The answer to our problems is to just not play the game for a few days, how can that be acceptable?
Please let me know that someone upstairs cares about this game?
Brent Justice
JustGaming4US - https://www.youtube.com/user/JustGaming4Us/
Twitter - https://twitter.com/Brent_Justice
Patreon - https://www.patreon.com/brentjustice
JustGaming4US - https://www.youtube.com/user/JustGaming4Us/
Twitter - https://twitter.com/Brent_Justice
Patreon - https://www.patreon.com/brentjustice
Post edited by thedoctorbluebox on
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that on principle I would rather sell my soul and give money to EA rather
than face another round of Omega Particle lag fest in a beloved game that
I am Lifetime Subbed to.
Kudos on botching your big 5 Cryptic! You seriously owe your playerbase
a massive apology!
/10chars
This usually happens when something new comes out. Even on WoW back when I played that. Usually many couldn't play then for a few days. Even some areas I would avoid until the mass cleared out.
USS Casinghead NCC 92047 launched 2350
Fleet Admiral Stowe - Dominion War Vet.
R.I.P. Leonard Nimoy
Not sure thats really "fair" the game is unplayable
Completed Starbase, Embassy, Mine, Spire and No Win Scenario
Nothing to do anymore.
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Even if Cryptic installed new servers, it would take a couple days to get them up and running and, if the issue resolves itself by then, it becomes somewhat pointless to do so...
The game is perfectly playable... Get off ESD and there's no rubber banding...
If they actually got a real server host, none of this would be a problem, and most of the lag would be gone. The disconnects would disappear. That's on top of the "dump a gig on all players at the last second" patching methodology.
It's poor content management. I don't mean creation, I mean MANAGEMENT. Basic day 1 page 1 stuff that every other game company knows. Cryptic does it poorly.
The regular players did, yes... But, without having access to numbers, how many idle F2P accounts heard about the anniversary event, rushed in on day 1 and started downloading gigs upon gigs of updates?
I know myself, my patching total said it was 3gig(!) and not all of that had been prepatched...
Yes, Cryptic could have done a better job of prepatching for regular players (given I had to download part of my patch), but if they're gonna get a alot of people jump in at the last minute for special events like this, it's not that easy to absorb a massive influx that lasts only a few days...
Not a valid tactic, IMO.
I'm pretty sure that line cropped up before.
Suggesting players stay away from your product for a few days is...and interesting suggestion to make certainly.
Which leads me to conclude their technology is at it's limit and Cryptic can't squeeze any more performance out of it, not even with plenty of pre-patch crutches and emergency patch band-aids.
The irony. The sheer amount of time spent by people in here complaining about players leaving and queues being dead, and now the problem is there are too many people for the game to keep going.
And if the technology is configured to handle the normal lesser amount of players, is little wonder it freaks out when floods of them return for new content.
Where you you get that information?
It seems to me that "fix" is actually based on them knowing that the lag is related to a large number of people in the same instances needing to patch the game. But people only need to do this once, so at some point, most people will already have the patch.
My character Tsin'xing
And you're basing this on what? Your own wild and rather cynical bias?
That's incorrect. There rubber-banding in space and ground combat. There's also some weird, annoying glitch with the power trays. You click on an ability and...you have to keep clicking before it will activate. Bug Hunt runs and CCE are nearly unplayable.
So my rubberbanding all over the Dust to Dust mission (and getting fried repeatedly by electrical plates I bounced onto), with Kobali Prime being about as far from ESD as you can get and it being an isolated instance with only one player (ME), somehow is "perfectly playable"?
Try again. THE WHOLE GAME is full of rubberbanding.
That too. The lag/response time for pressing toolbar buttons both on the ground and in space is horrendous (not to mention trying to re-learn all the abilities now that they changed most of the icons (WTF DOES THIS BUTTON DO AGAIN?!). And as an example, space and ground combat during the Dust to Dust mission is affected, so proximity to ESD or other social maps or number of players in the same instance has not a damned thing to do with this.
IT'S.
THE.
WHOLE.
GAME.
I wasnt seeing these "large number of people" in any social Zones. Some but not like a few years ago or with LoR. Im getting the impression this is not server load related at all. They say they know what the problem is however so we'll see in the next few days. I tried to run all sorts of various stuff a few hours ago that wasnt related to the patch/anniversary and it was my experience that this issue is affecting the whole game and isnt confined to social zones in any way. Its frustrating to even make any attempt to play. Those two big mechs on Kobali by the Temple were totally invisible and the firing of my weapon would make a sound and 3 seconds later it would shoot.
I did confirm one thing for sure. My patience with STO is at an end. I'm wholly unimpressed with alnost every aspect of the changes/fixes.
You bought tickets for the show, you reserved dinner, maybe you got someone to watch the cat and to nibble watching television until you get back. You did it all correctly, neh?
Then you head off to the show, it's a blizzard and more scalpers than reserved folks are at the gate. Can't get in, can't even park.
So buying the ticket beforehand, making the dinner reservation, and yet the weather and the crowd where something completely different.
Cryptic could and should have done much better. It's not like a twenty year old company suddenly "forgot" how to do shared content in high volume outliers. *This* team did - that's fine they're good folks.
But the devs are not responsible for the blizzard, the traffic, the parking...
Their management is. They were the ones that said, Meh a few days and it will blow over. Meh, the traffic will die down. Meh, we got the game media paid for. Meh, look at what this other PWE franchise did this week to balance out the blow back.
BTW management is right.
Meh.
Not been my experience at all... Once I got off ESD, I have had no obvious rubber-banding, or lag issues of any sort myself...
Well, you didn't look very hard as I was trying to jump instances to reduce rubber-banding... All I saw was full server, after full server of 40+ people, and those which I could transfer to were generally high 20's+...
There were suddenly alot more people on than normal... I can only imagine the number of outliers still trying to patch...
ESD had the most People for sure but that stands to reason with Q being there. As I said, Im not sayin no one was/is on. Im saying it appears to be far, far fewer than other releases in the past. In those days, it was perfectly plausible that the servers were under a huge load. I'm actually wondering if the scaled back at some point on capacity/servers. Im still having a gut feeling that the issues many are having arent going to disappear in a few days. The simple fact that I and others are having big issues and you and orhers arent isnt making sense if its a load issue.
Ah well. We'll see soon enough in a few days ine way or another. And for the record, its not about looking hard enough. Im just saying Ive been around in STO since the beginning and I had the perception that not a vast amount of people are on. ESD had a couple full instances but nowhere near what Ive seen in the past.
Thank you for that, and thank you for responding to this issue. Frankly, it should be a given that issues like this are handled.
Second, I propose putting news like this up on the Star Trek Online webpage in an official manner as to keep the players informed. Nothing hurts your reputation more than false or non-information.
Putting news on the website about the lag and stating it is being worked on, and posting that a server fix is in place to help reduce lag for players will really help your user base.
All we want to know, as players of this game, is that these issues are recognized and being worked on.
I'm sure you can understand communication on these sorts of things goes a long way.
Thanks for listening
JustGaming4US - https://www.youtube.com/user/JustGaming4Us/
Twitter - https://twitter.com/Brent_Justice
Patreon - https://www.patreon.com/brentjustice
Yeah about an hour ago, lag on ESD seemed to disappear. Good job. :cool:
There should have been a yellow post on the front of the forum acknowledging and addressing the issue that the issue was known, under investigation, and that a fix would be forthcoming. Add further details as you get them.
You have been doing this with the (wildly unpopular) power nerfs/monetization announcements but the handling of this was one step forward, two steps back.