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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Game crashes/stalls most evenings from 1900 UTC

taur32taur32 Member Posts: 7 Arc User
edited January 2015 in Windows and General: PC, Network, and Other Technical Issues
Hi

I have run the tests as mentioned in this thread.

Net test keeps crashing so I have a printscreen of it.

What should i say is wrong to my ISP or to PWE

Thanks in advance

Taur

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\d>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms
2 20 ms 9 ms 7 ms 089-100-216001.ntlworld.ie [89.100.216.1]
3 10 ms 11 ms 9 ms 089-100-216001.ntlworld.ie [89.100.216.1]
4 7 ms 20 ms 7 ms 109.255.250.254
5 12 ms 18 ms 15 ms 84.116.238.62
6 8 ms 10 ms 18 ms 213.46.165.94
7 105 ms 103 ms 103 ms xe-4-1-0.bos10.ip4.gtt.net [89.149.180.217]
8 106 ms 104 ms 105 ms internap-gw.ip4.gtt.net [77.67.77.54]
9 102 ms 105 ms 108 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.
04]
10 101 ms 108 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52
61.78]
11 105 ms 104 ms 105 ms 208.95.185.225
12 106 ms 108 ms 109 ms patchserver2.crypticstudios.com [208.95.185.41]


Trace complete.

C:\Users\d>
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\d>pathping patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 d-PC
1
2 089-100-216001.ntlworld.ie [89.100.216.1]
3 089-100-216001.ntlworld.ie [89.100.216.1]
4 109.255.250.254
5 84.116.238.62
6 213.46.165.94
7 xe-4-1-0.bos10.ip4.gtt.net [89.149.180.217]
8 internap-gw.ip4.gtt.net [77.67.77.54]
9 border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
10 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
11 * * *
Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 d-PC
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0%
0/ 100 = 0% |
2 11ms 0/ 100 = 0% 0/ 100 = 0% 089-100-216001.ntlworld.ie [89.100
.216.1]
0/ 100 = 0% |
3 10ms 0/ 100 = 0% 0/ 100 = 0% 089-100-216001.ntlworld.ie [89.100
.216.1]
0/ 100 = 0% |
4 11ms 0/ 100 = 0% 0/ 100 = 0% 109.255.250.254
0/ 100 = 0% |
5 12ms 0/ 100 = 0% 0/ 100 = 0% 84.116.238.62
0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% 213.46.165.94
0/ 100 = 0% |
7 108ms 0/ 100 = 0% 0/ 100 = 0% xe-4-1-0.bos10.ip4.gtt.net [89.149
.180.217]
0/ 100 = 0% |
8 106ms 0/ 100 = 0% 0/ 100 = 0% internap-gw.ip4.gtt.net [77.67.77.
54]
100/ 100 =100% |
9 --- 100/ 100 =100% 0/ 100 = 0% border11.te8-1-bbnet2.bsn.pnap.net
[63.251.128.104]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% perfectworldent-4.border11.bsn.pna
p.net [216.52.61.78]

Trace complete.

C:\Users\d>
Post edited by taur32 on

Comments

  • taur32taur32 Member Posts: 7 Arc User
    edited January 2015
    Out of interest, i tried the same tests on google.com

    Massive improvement noted.

    Must be on Cryptic side of house.


    Also checked with ISP who could see nothing wrong.

    Wonder how long it takes them to look at tickets these days?
  • lordcuttersladelordcutterslade Member Posts: 116 Arc User
    edited January 2015
    Same issue here.
    It's defntly on cryptics end.

    Everything was running fine until the last "server stability downtime".

    Zero connection issues with other games.

    It's only STO. Everyday at the same time.

    I sent a ticket including nettest,pathping,tracert....
    It took 1-2 days and you wanne know what they told me???

    That i should try a proxy LOL

    As if i haven't done that already. (and yes...i tried both proxys of course)

    Aaaand yes i tried /ipconfig release , renew. Reset the router and and and....

    I think that they didn'T even read through the files i sent them.

    Half my friendslist are having the same issues (yes..exactly the same). And we're all from different locations with different ISPs.

    We're calling it "Lagtime" since it starts at the same hour everyday and lasts like 3-5 hours :)
    [SIGPIC]Everything is awesome![/SIGPIC]
  • discloneddiscloned Member Posts: 82 Arc User
    edited January 2015
    Hmm... most people come from work and there should be more population. Could be heat related. Try to clean the fans of your GPU and CPU and see if that does something for you.
  • xdotsxxdotsx Member Posts: 60 Arc User
    edited January 2015
    @ discloned: Thats one useless advice.

    @ topic: Can confirm that. Just when the clock hit 21:00 here a few minutes ago, I suddenly got disconnects when switching maps. Re-entering the game took several minutes, loading the chat takes a minute (until then, it tells me that chat is offline) and I see "Server not responding" on top of the screen all the time.
  • czertik123czertik123 Member Posts: 1,122 Arc User
    edited January 2015
    yes, today cryptic servers are totaly crazy, game is laging as usual, but acount server have many times more disconects/unable to connct than usual.
  • czertik123czertik123 Member Posts: 1,122 Arc User
    edited January 2015
    discloned wrote: »
    Hmm... most people come from work and there should be more population. Could be heat related. Try to clean the fans of your GPU and CPU and see if that does something for you.

    wrong thread dude.
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