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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues
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Connections Issues starting at around 17 UTC every day

tyriniussstyriniusss Member Posts: 317 Arc User
edited January 2015 in Windows and General: PC, Network, and Other Technical Issues
Since a few days I am getting all sorts of connection problems at around 17 UTC to midnight. It almost seems like someone working from 9 to 5 hates his job and unplugs a cable every time he goes home :D

tracert
C:\Users\TRIBBLE>tracert patchserver.crypticstudios.com

Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41]
Post edited by Unknown User on

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  • Options
    grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited January 2015
    tyriniusss wrote: »
    ...
    Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41]
  • Options
    daka86daka86 Member Posts: 302 Arc User
    edited January 2015
    I have the same problems i cant play form 8:00 PM UTC +01:00.
  • Options
    tyriniussstyriniusss Member Posts: 317 Arc User
    edited January 2015
    grouchyotaku wrote: »
    This says that your ISP is throwing away you network data as soon as they leave your router... For a reliable network connection to the STO Servers, your ISP should be providing ZERO PACKET LOSS....

    Time to contact your ISP Tech Support and ask them why this is happening...

    Thank you very much! I will do that. Guess I'll include these reports?
  • Options
    betaborgbetaborg Member Posts: 46 Arc User
    edited January 2015
    That problem is currently the case for many people living in Germany (includes myself). It's probably not your fault.

    http://sto-forum.perfectworld.com/showthread.php?t=1344121
    [SIGPIC][/SIGPIC]
    Originally Posted by tacofangs
    I can develop the game just fine without visiting the forums.
  • Options
    generalbannon07generalbannon07 Member Posts: 41 Arc User
    edited January 2015
    It seems so. I'm facing the same heavy Login problems.
    Today, it seems absolutely impossible to Login. It won't even load the launcher properly.
    t643t0.jpg

    Original join date: Jul 2008
  • Options
    lordcuttersladelordcutterslade Member Posts: 116 Arc User
    edited January 2015
    Same here....
    [SIGPIC]Everything is awesome![/SIGPIC]
  • Options
    tyriniussstyriniusss Member Posts: 317 Arc User
    edited January 2015
    Do the stuff that's said in the sticky,and let's hope it helps
  • Options
    robotkadavrobotkadav Member Posts: 0 Arc User
    edited January 2015
    i'm having the same issue

    starts around the time i get home from work, and by the time it gets playable, it's too late.
    really pisses me off, until now, i couldn't play because the performance on the new maps was abysmal, and now that i got a new computer that can handle it, the connection gives up. It's only during my free time, and only sto, everything else is fine

    Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1

    2 169 ms 147 ms 156 ms catv-89-133-95-254.catv.broadband.hu [89.133.95.254]

    3 128 ms 131 ms 133 ms catv-89-135-214-93.catv.broadband.hu [89.135.214.93]

    4 101 ms 139 ms 130 ms 84.116.241.34

    5 121 ms 139 ms 149 ms us-nyc01b-rd1-pos-12-0.aorta.net [213.46.160.242]

    6 129 ms 99 ms 159 ms 213.46.173.125

    7 117 ms 134 ms 106 ms at-inn01a-ra1-so-1-0-0-0.aorta.net [213.46.173.226]

    8 205 ms 193 ms 295 ms xe-3-0-0.bos10.ip4.gtt.net [141.136.109.138]

    9 232 ms 222 ms 240 ms internap-gw.ip4.gtt.net [77.67.77.54]

    10 243 ms 245 ms 236 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]

    11 245 ms 233 ms 214 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]

    12 * * * Request timed out.

    13 237 ms 260 ms 230 ms xboxpatchserver.crypticstudios.com [208.95.185.41]

    Trace complete.




    Tracing route to patchserver.crypticstudios.com [208.95.185.41]over a maximum of 30 hops:

    0 Robotkad.chello.hu [192.168.0.13]

    1 192.168.0.1

    2 catv-89-133-95-254.catv.broadband.hu [89.133.95.254]

    3 catv-89-135-214-93.catv.broadband.hu [89.135.214.93]

    4 84.116.241.34

    5 us-nyc01b-rd1-pos-12-0.aorta.net [213.46.160.242]

    6 213.46.173.125

    7 at-inn01a-ra1-so-1-0-0-0.aorta.net [213.46.173.226]

    8 xe-3-0-0.bos10.ip4.gtt.net [141.136.109.138]

    9 internap-gw.ip4.gtt.net [77.67.77.54]

    10 border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]

    11 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]

    12 * * *

    Computing statistics for 275 seconds...

    Source to Here This Node/Link

    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address

    0 Robotkad.chello.hu [192.168.0.13] 0/ 100 = 0% |

    1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1 0/ 100 = 0% |

    2 117ms 0/ 100 = 0% 0/ 100 = 0% catv-89-133-95-254.catv.broadband.hu [89.133.95.254] 0/ 100 = 0% |

    3 115ms 0/ 100 = 0% 0/ 100 = 0% catv-89-135-214-93.catv.broadband.hu [89.135.214.93] 0/ 100 = 0% |

    4 118ms 0/ 100 = 0% 0/ 100 = 0% 84.116.241.34 0/ 100 = 0% |

    5 120ms 0/ 100 = 0% 0/ 100 = 0% us-nyc01b-rd1-pos-12-0.aorta.net [213.46.160.242] 0/ 100 = 0% |

    6 126ms 1/ 100 = 1% 1/ 100 = 1% 213.46.173.125 0/ 100 = 0% |

    7 --- 100/ 100 =100% 100/ 100 =100% at-inn01a-ra1-so-1-0-0-0.aorta.net [213.46.173.226] 0/ 100 = 0% |

    8 --- 100/ 100 =100% 100/ 100 =100% xe-3-0-0.bos10.ip4.gtt.net [141.136.109.138] 0/ 100 = 0% |

    9 228ms 0/ 100 = 0% 0/ 100 = 0% internap-gw.ip4.gtt.net [77.67.77.54] 100/ 100 =100% |

    10 --- 100/ 100 =100% 0/ 100 = 0% border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41] 0/ 100 = 0% |

    11 --- 100/ 100 =100% 0/ 100 = 0% perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]

    Trace complete.




    unable to allocate performance buffer

    contacting nettest server..

    Local IP:

    Ping: 750.1 msec

    Port: 80: 6 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 80: 9 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 443: 6 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 443: 8 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 7255: 4 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 7255: 7 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 7003: 7 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 7003: 6 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 7202: 9 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 7202: 9 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 7499: 7 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 7499: 5 KB/sec 0 KB/sec 0 KB/sec 500

    Port: 80: 5 KB/sec 0 KB/sec 0 KB/sec 500

    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

    hit return to exit
  • Options
    miwifbsdmiwifbsd Member Posts: 18 Arc User
    edited January 2015
    grouchyotaku wrote: »
    This says that your ISP is throwing away you network data as soon as they leave your router... For a reliable network connection to the STO Servers, your ISP should be providing ZERO PACKET LOSS....

    Time to contact your ISP Tech Support and ask them why this is happening...

    you guys are really funny? just simple saying blame ur isp either u cant read the log or you have zero understanding of networking. if you look at the package loss you see right he have a few package loss on his first hop but cogentco is the major problem
    10 --- 100/ 100 =100% 98/ 100 = 98% te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    ...

    Germans are not the only one with this problems, I am living in malaysia (asia) and had less problems till yesterday night, since that i have high pings about 1000, login problemes, and disconnect problems. I do think Cryptic should consider of changeing the routings for european at least. But also just a quick search in the forum here a lot complain about connections problem as well :> be careful with stupid statements like that.
  • Options
    grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited January 2015
    miwifbsd wrote: »
    you guys are really funny? just simple saying blame ur isp either u cant read the log or you have zero understanding of networking. if you look at the package loss you see right he have a few package loss on his first hop but cogentco is the major problem

    ......

    Zero understanding of networking? You do know that for a reliable TCP/IP connection you should be having ZERO PACKET LOSS. That if too many 'request to resend' attempts fail in row, the network socket is declared 'dead' and is shut down, resulting in loss of connection... And that 'lost packets' from early in the connection route make further lost packet measurements further down the path unreliable...

    A 10% Packet loss by itself is easily more then enough to produce the described symptoms. Until that is corrected, complaining about packet loss with Cogent is a mute point...
    miwifbsd wrote: »
    Germans are not the only one with this problems, I am living in malaysia (asia) and had less problems till yesterday night, since that i have high pings about 1000, login problemes, and disconnect problems. I do think Cryptic should consider of changeing the routings for european at least. But also just a quick search in the forum here a lot complain about connections problem as well :> be careful with stupid statements like that.

    Actually, Cryptic has very little control of the connection route used to reach the STO Servers. That decision is actually made by the local ISP, in their choice of which Internet Backbone connection they push their packets onto...
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