Server Connections Really Bad

crazyned1066 · January 2015

Anyone else having issues?

I'm on the East coast of the US and I'm experiencing login issues, lost connections, and extremely sluggish performance.

Similar to what was happening before the last crash - only worse.

hugin1205 · January 2015

yes - I have been rubberbanding a lot in the last few days - one CSA I was unable to control my ship. Was on full impulse all over the map - with times of rubberbanding. Chat worked normally though and other players were ok. I was very sorry for them though.

xdotsx · January 2015

It's completely unusable here since a few days.

It takes the launcher several minutes before I can enter my password. It takes several attempts to get from the launcher into the game. And it takes another several attempts before I can actually log in with my toon (before that, it fails to connect to account servers, to login servers.....)

Once I'm in, all I see is rubberbanding everywhere, "server not responding" messages all the time and even placing an item somewhere, or running from the bank on ESD to Q, is a kinda futile attempt.

I don't know what they did, but currently this game is completely broken.

mcclain420 · January 2015

the game is nearly unplayable for me, been like this for a week or more. I have lost out on 75% of my marks due to constant disconnects! I am in the southwest US...Lots of rubberbanding/disconnects!:mad:

coolphive3 · January 2015

Mine gets stuck on patching during log in and doesnt move

charononus · January 2015

Neverwinter is completely down, could be related.

hugin1205 · January 2015

Update: loggin in screen - takes ages to show ship and name of selected character. Loading often fails at first attempt. When I log in - laggy and other players jump forward and backward. In between I get "server not responding" and chat is offline too.
It has been like that the whole day. I had wanted to advnace 2 levels on one of my toons on my day off...and no, it's not my connection: world of tanks is working perfectly (between 28 and 44 pinging)

cgjannek · January 2015

Same for me... (germany here) rubberbanding and server not responding up to disconnets for about 2 hours now

flashtu1980 · January 2015

Yep same here "Germany" only STO makes Problems all other Games run fine.
Support tells everytime i should check my ISP but hey its a Problem with Cryptic Server!
But they ignore it so if we couldn´t see its not there WTF!!!

crazyned1066 · January 2015

I've been away all day and got back to find that things have not improved.

I noticed a 2 day old alert on my Arc launcher stating that East Coast server problems were "being investigated".

From the rest of the posts here, it sounds like it isn't an isolated region being effected. It also doesn't appear that it will get fixed any time soon, since we're headed into the weekend.:(

xraiderv1 · January 2015

snr'ed repeatedly during cure found and got bagged by several spheres while stuck unable to do a ruddy thing..

gibbonisus · January 2015

Same here (Honduras). In the morning it's fine in my time zone, but when it hits 13:00 all hell breaks loose. Rubberbanding, disconnects and login issues. Been having the same issues for well over two weeks since I started playing STO. Switching to US proxy gave me the best results, EU/None are completely unplayable. My bandwidth is okay here (I'm a Linux sysadmin by trade, all network latency tests work fine from here). Hope the issues get resolved cause I love the game!

darklord6666666 · January 2015

Please try this:

Create a batchfile that includes the following phrase:

start /b GameClient.exe -Locale english -server 208.95.186.11 -server 208.95.186.13 -server 208.95.186.32 -server 208.95.186.12 -server 208.95.186.37 -enabledebugconsole -console

Name it as you wish and start STO bypassing the client.

It's just a circumvention of the issue but helps me and some others a lot. PW/Cryptic still HAS to fix the connection issues !:mad:

Please give feedback.:)

incubus1980 · January 2015

xdotsx wrote: »

It's completely unusable here since a few days.

It takes the launcher several minutes before I can enter my password. It takes several attempts to get from the launcher into the game. And it takes another several attempts before I can actually log in with my toon (before that, it fails to connect to account servers, to login servers.....)

Once I'm in, all I see is rubberbanding everywhere, "server not responding" messages all the time and even placing an item somewhere, or running from the bank on ESD to Q, is a kinda futile attempt.

I don't know what they did, but currently this game is completely broken.

I am facing the same issues. is there any solution?

battykoda0 · January 2015

Yep. Finally gave up and logged out.

xdotsx · January 2015

Right now it works like a charm btw., yesterday it took me 20 minutes to login.

swatop · January 2015

for meanwhile 2 hours i cant even login anymore

robyvision · January 2015

3-4 server timed outs in just 10 min thats awesome

xdotsx · January 2015

Yep, problems are back...

bbqfatal · January 2015

I have the same issue for few days. The forum is full off posts about it with all the Tracert, Nettest etc. results but no solution or "we work on it".

So how do we call it? Y2K 2015 ?

Happy new year without STO

w34re13g10n · January 2015

same here.
pathpings are just fine (120 ping max 0 loss), only my connection sometimes drops from 12MBps to like 4 MBps, but that is a issue ive been facing before (my ISP likes to troll...), without any noticeable effect to STO gameplay.
pathping is pretty much the same as here

i would say that this is part of the problem, since if you google it, you see that other games seem to have problems with that as well.

Would be nice if some def could post something in ANY of the threads about network issues.

hugin1205 · January 2015

not sure if that helps finding the errors:
before about 6 p.m. (CET) I have been ableto log in normally and play without lag. After 6 p.m. I either can't even log in or if I can, it's unplayable.
ie: morning daylies work, a quick afternoon game also works, evenings I have to spend with my girlfriend... :P

devavrat · January 2015

I am also able to login in the morning, but not in the evening.

Here is my network data

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 7 ms 4 ms 5 ms VARTAKTUBES [192.168.1.1]
2 26 ms 29 ms 28 ms my.router [192.168.20.1]
3 31 ms 55 ms 27 ms 192.168.10.1
4 45 ms 46 ms 38 ms 10.15.42.129
5 40 ms 54 ms 40 ms 212.142.60.1
6 37 ms 68 ms 35 ms nl-ams05a-rd2-ae-80-2370.aorta.net [84.116.244.8
1]
7 57 ms 37 ms 48 ms 84.116.136.30
8 71 ms 140 ms 71 ms 213.46.182.18
9 130 ms 125 ms 127 ms xe-3-0-0.bos10.ip4.gtt.net [141.136.109.138]
10 128 ms 329 ms 124 ms internap-gw.ip4.gtt.net [77.67.77.54]
11 126 ms 128 ms 123 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
12 132 ms 124 ms 176 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
13 138 ms 125 ms 124 ms 208.95.185.225
14 131 ms 121 ms 122 ms patchserver.crypticstudios.com [208.95.185.41]

Trace complete.

---

contacting nettest server..
Local IP: 62.194.170.20
Ping: 231.2 msec
Port: 80: 259 KB/sec 22 KB/sec 880 KB/sec 500
Port: 80: 156 KB/sec 26 KB/sec 1229 KB/sec 500
Port: 443: 216 KB/sec 25 KB/sec 1037 KB/sec 500
Port: 443: 290 KB/sec 22 KB/sec 870 KB/sec 500
Port: 7255: 233 KB/sec 23 KB/sec 980 KB/sec 500
Port: 7255: 150 KB/sec 25 KB/sec 1218 KB/sec 500
Port: 7003: 190 KB/sec 25 KB/sec 1081 KB/sec 500
Port: 7003: 343 KB/sec 15 KB/sec 598 KB/sec 500
Port: 7202: 288 KB/sec 26 KB/sec 1022 KB/sec 500
Port: 7202: 235 KB/sec 26 KB/sec 1205 KB/sec 500
Port: 7499: 215 KB/sec 23 KB/sec 974 KB/sec 500
Port: 7499: 145 KB/sec 24 KB/sec 1228 KB/sec 500
Port: 80: 232 KB/sec 22 KB/sec 830 KB/sec 500
Idle NIC bandwidth Send: 24 KB/sec Recv: 1221 KB/sec

--

Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Axon [192.168.1.107]
0/ 100 = 0% |
1 7ms 0/ 100 = 0% 0/ 100 = 0% VARTAKTUBES [192.168.1.1]
0/ 100 = 0% |
2 38ms 0/ 100 = 0% 0/ 100 = 0% my.router [192.168.20.1]
0/ 100 = 0% |
3 43ms 0/ 100 = 0% 0/ 100 = 0% 192.168.10.1
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 10.15.42.129
0/ 100 = 0% |
5 54ms 0/ 100 = 0% 0/ 100 = 0% 212.142.60.1
0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% nl-ams05a-rd2-ae-80-2370.aorta.net
[84.116.244.81]
0/ 100 = 0% |
7 49ms 0/ 100 = 0% 0/ 100 = 0% 84.116.136.30
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% 213.46.182.18
0/ 100 = 0% |
9 142ms 0/ 100 = 0% 0/ 100 = 0% xe-3-0-0.bos10.ip4.gtt.net [141.13
6.109.138]
0/ 100 = 0% |
10 132ms 0/ 100 = 0% 0/ 100 = 0% internap-gw.ip4.gtt.net [77.67.77.
54]
0/ 100 = 0% |
11 154ms 1/ 100 = 1% 1/ 100 = 1% border11.te7-1-bbnet1.bsn.pnap.net
[63.251.128.41]
0/ 100 = 0% |
12 --- 100/ 100 =100% 100/ 100 =100% perfectworldent-4.border11.bsn.pna
p.net [216.52.61.78]
0/ 100 = 0% |
13 139ms 0/ 100 = 0% 0/ 100 = 0% 208.95.185.225
0/ 100 = 0% |
14 142ms 0/ 100 = 0% 0/ 100 = 0% xboxpatchserver.crypticstudios.com
[208.95.185.41]

Trace complete.

Any suggestions / help ?

Server Connections Really Bad

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