You get a 500 ZEN stipend every month. If you just got your lifetime sub, that stipend will not start until the same day your sub was purchased the following month.
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I have an existing lifetime sub. Should I be receiving the bonus Zen? I haven't noticed any increase yet.
You do not say where you are looking to see the increase. The only place where you will see a zen balance is in game in either the store or the dilithium exchange. This should increase by 500 each month but if you are contsantly playing the markets it will be easy to miss its arrival.
submit a support ticket. I preordered the game and purchased lifetime then , (Jan2010). I stopped playing the game before it went F2P. I noted no zen in my account and contacted support.
note: you will not see Zen on any support page,Arc page, nor Cstore page. You can only see your Zen in the game.
Support replied notified me I was due my Zen installment in the 14th of each month. I checked my Zene in the Cstore in game and had 16,500 zen .
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You do not say where you are looking to see the increase. The only place where you will see a zen balance is in game in either the store or the dilithium exchange. This should increase by 500 each month but if you are contsantly playing the markets it will be easy to miss its arrival.
Still waiting to be able to use forum titles
note: you will not see Zen on any support page,Arc page, nor Cstore page. You can only see your Zen in the game.
Support replied notified me I was due my Zen installment in the 14th of each month. I checked my Zene in the Cstore in game and had 16,500 zen .