test content
What is the Arc Client?
Install Arc

Lifetime sub benefits

captxaxascaptxaxas Member Posts: 11 Arc User
I have an existing lifetime sub. Should I be receiving the bonus Zen? I haven't noticed any increase yet.
Post edited by captxaxas on

Comments

  • cookiecrookcookiecrook Member Posts: 4,544 Arc User
    edited November 2014
    You get a 500 ZEN stipend every month. If you just got your lifetime sub, that stipend will not start until the same day your sub was purchased the following month.
    <
    > <
    > <
    >
    Looking for a new fleet? Drop by the in-game chat channel, "tenforwardforum", and say hi to the members of A Fleet Called Ten Forward (Fed) and The Orion Pirates (KDF). If you already have a fleet you are happy with, please feel free to drop by our chat channel if you are looking for a friendly bunch of helpful people to socialize with.
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited November 2014
    captxaxas wrote: »
    I have an existing lifetime sub. Should I be receiving the bonus Zen? I haven't noticed any increase yet.


    You do not say where you are looking to see the increase. The only place where you will see a zen balance is in game in either the store or the dilithium exchange. This should increase by 500 each month but if you are contsantly playing the markets it will be easy to miss its arrival.

    Still waiting to be able to use forum titles
  • taringiltaringil Member Posts: 6 Arc User
    edited November 2014
    I purchased my Lifetime membership 2 years ago and I have never received any Zen. I do not play the market, so it is not that I am missing it.
  • feadulinfeadulin Member Posts: 0 Arc User
    edited November 2014
    submit a support ticket. I preordered the game and purchased lifetime then , (Jan2010). I stopped playing the game before it went F2P. I noted no zen in my account and contacted support.


    note: you will not see Zen on any support page,Arc page, nor Cstore page. You can only see your Zen in the game.



    Support replied notified me I was due my Zen installment in the 14th of each month. I checked my Zene in the Cstore in game and had 16,500 zen .
Sign In or Register to comment.