test content
What is the Arc Client?
Install Arc

Disconnect Problems, part #2

The issue is here.
A personal note: Askray... No, nevermind.

. .. ... .. . .. ... .. . .. ... .. . .. ... .. . .. ... .. . .. ... .. .

tracert


Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms alicegate.homenet.telecomitalia.it [192.168.1.1]
2 * * * Request timed out.
3 31 ms 31 ms 31 ms 172.17.137.129
4 31 ms 31 ms 31 ms host19-114-static.20-80-b.business.telecomitalia.it [80.20.114.19]
5 40 ms 87 ms 92 ms 172.17.4.25
6 40 ms 36 ms 39 ms 172.17.6.81
7 39 ms 41 ms 38 ms bundle-ether17.milano50.mil.seabone.net [93.186.128.253]
8 70 ms 70 ms 70 ms ae14.franco31.fra.seabone.net [195.22.192.187]
9 71 ms 71 ms 70 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.14.217]
10 70 ms 69 ms 71 ms be2188.ccr42.fra03.atlas.cogentco.com [130.117.48.114]
11 76 ms 78 ms 76 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37.33]
12 79 ms 78 ms 78 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58.69]
13 146 ms 145 ms 145 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44.165]
14 259 ms 202 ms 203 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
15 155 ms 147 ms 157 ms 38.111.40.114
16 150 ms 150 ms 151 ms patchserver2.crypticstudios.com [208.95.185.41]

Trace complete.


. .. ... .. . .. ... .. . .. ... .. . .. ... .. . .. ... .. . .. ... .. .

nettest

contacting nettest server..
Local IP: 95.244.121.242
Ping: 230.8 msec
Port: 80: 2 KB/sec 1 KB/sec 7 KB/sec 500
Port: 80: 386 KB/sec 14 KB/sec 406 KB/sec 500
Port: 443: 376 KB/sec 14 KB/sec 396 KB/sec 500
Port: 443: 3 KB/sec 1 KB/sec 5 KB/sec 500
Port: 7255: 4 KB/sec 1 KB/sec 5 KB/sec 500
Port: 7255: 373 KB/sec 14 KB/sec 394 KB/sec 500
Port: 7003: 384 KB/sec 14 KB/sec 405 KB/sec 500
Port: 7003: 377 KB/sec 14 KB/sec 397 KB/sec 500
Port: 7202: 3 KB/sec 1 KB/sec 5 KB/sec 500
Port: 7202: 378 KB/sec 14 KB/sec 399 KB/sec 500
Port: 7499: 5 KB/sec 0 KB/sec 6 KB/sec 500
Port: 7499: 2 KB/sec 1 KB/sec 4 KB/sec 500
Port: 80: 381 KB/sec 14 KB/sec 401 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec


. .. ... .. . .. ... .. . .. ... .. . .. ... .. . .. ... .. . .. ... .. .

pathping

pathping patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 AJ-PC.homenet.telecomitalia.it [192.168.1.19]
1 alicegate.homenet.telecomitalia.it [192.168.1.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 AJ-PC.homenet.telecomitalia.it [19
2.168.1.19]
2/ 100 = 2% |
1 21ms 2/ 100 = 2% 0/ 100 = 0% alicegate.homenet.telecomitalia.it
[192.168.1.1]

Trace complete.



. .. ... .. . .. ... .. . .. ... .. . .. ... .. . .. ... .. . .. ... .. .

Bye / Qapl
Post edited by Unknown User on

Comments

  • zix74itaelitezix74itaelite Member Posts: 0 Arc User
    edited August 2014
    Closing the other thread did NOT fix the problem for me....:D


    >tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms ,,,
    2 * * * Request timed out.
    3 37 38 ms 37 ms ,,,
    4 42 ms 39 ms 39 ms ,,,
    5 50 ms 47 ms 48 ms ,,,
    6 46 ms 47 ms 48 ms pos2-8-0-0.milano26.mil.seabone.net [195.22.196.
    184]
    7 55 ms 53 ms 55 ms et-5-1-0.franco31.fra.seabone.net [195.22.214.88
    ]
    8 55 ms 56 ms 60 ms be3030.agr21.fra03.atlas.cogentco.com [130.117.1
    4.217]
    9 55 ms 56 ms 56 ms be2188.ccr42.fra03.atlas.cogentco.com [130.117.4
    8.114]
    10 62 ms 64 ms 62 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37
    .33]
    11 75 ms 76 ms 76 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58
    .69]
    12 140 ms 138 ms 138 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44
    .165]
    13 139 ms 140 ms 141 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    14 146 ms 145 ms 145 ms 38.111.40.114
    15 140 ms 140 ms 140 ms patchserver2.crypticstudios.com [208.95.185.41]



    Trace complete.
  • sabijacsabijac Member Posts: 0 Arc User
    edited August 2014
    Closing thread where people post problems because those same people didn't find solution to fix their problem with your game when the problem is with STO and Cogent is ...........

    Mindblowing


    :eek:


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 5 ms 5 ms 4 ms 109.93.159.1
    3 4 ms 4 ms 5 ms 212.200.15.241
    4 8 ms 8 ms 8 ms 212.200.233.175
    5 8 ms 8 ms 7 ms 212.200.6.186
    6 18 ms * 19 ms bpt-b4-link.telia.net [213.248.82.157]
    7 23 ms 23 ms 23 ms prag-bb1-link.telia.net [213.155.135.218]
    8 44 ms 44 ms 44 ms ffm-bb1-link.telia.net [213.155.130.202]
    9 42 ms 77 ms 41 ms ffm-b12-link.telia.net [213.155.135.11]
    10 39 ms 40 ms 39 ms be100.agr21.fra03.atlas.cogentco.com [130.117.14
    .89]
    11 42 ms 42 ms 42 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.4
    8.70]
    12 44 ms 43 ms 43 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37
    .29]
    13 58 ms 59 ms 59 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
    .246]
    14 124 ms 124 ms 124 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
    .161]
    15 126 ms 126 ms 126 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    16 133 ms 125 ms 125 ms 38.111.40.114
    17 125 ms 125 ms 125 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.

    contacting nettest server..
    Local IP: XXXXXXXXX
    Ping: 120.2 msec
    Port: 80: 521 KB/sec 32 KB/sec 555 KB/sec 500
    Port: 80: 607 KB/sec 39 KB/sec 647 KB/sec 500
    Port: 443: 579 KB/sec 39 KB/sec 617 KB/sec 500
    Port: 443: 604 KB/sec 34 KB/sec 647 KB/sec 500
    Port: 7255: 598 KB/sec 34 KB/sec 634 KB/sec 500
    Port: 7255: 599 KB/sec 31 KB/sec 649 KB/sec 500
    Port: 7003: 367 KB/sec 29 KB/sec 389 KB/sec 500
    Port: 7003: 605 KB/sec 35 KB/sec 642 KB/sec 500
    Port: 7202: 608 KB/sec 35 KB/sec 644 KB/sec 500
    Port: 7202: 609 KB/sec 35 KB/sec 645 KB/sec 500
    Port: 7499: 605 KB/sec 34 KB/sec 641 KB/sec 500
    Port: 7499: 602 KB/sec 35 KB/sec 639 KB/sec 500
    Port: 80: 615KB/sec 39 KB/sec 659 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 ZweR-PC [xxxxxxxxxx]
    1 192.168.1.1
    2 109.93.159.1
    3 212.200.15.241
    4 212.200.233.175
    5 212.200.6.186
    6 bpt-b4-link.telia.net [213.248.82.157]
    7 prag-bb1-link.telia.net [213.155.135.218]
    8 ffm-bb1-link.telia.net [213.155.130.202]
    9 ffm-b12-link.telia.net [213.155.135.107]
    10 be100.agr21.fra03.atlas.cogentco.com [130.117.14.89]
    11 be2184.ccr41.fra03.atlas.cogentco.com [130.117.48.70]
    12 be2261.ccr41.ams03.atlas.cogentco.com [154.54.37.29]
    13 be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77.246]
    14 be2386.ccr21.bos01.atlas.cogentco.com [154.54.44.161]
    15 te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    16 38.111.40.114
    17 patchserver2.crypticstudios.com [208.95.185.41]

    Computing statistics for 425 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 ZweR-PC [192.168.1.2]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
    0/ 100 = 0% |
    2 4ms 0/ 100 = 0% 0/ 100 = 0% 109.93.159.1
    0/ 100 = 0% |
    3 7ms 0/ 100 = 0% 0/ 100 = 0% 212.200.15.241
    0/ 100 = 0% |
    4 10ms 2/ 100 = 2% 2/ 100 = 2% 212.200.233.175
    0/ 100 = 0% |
    5 11ms 2/ 100 = 2% 2/ 100 = 2% 212.200.6.186
    0/ 100 = 0% |
    6 19ms 0/ 100 = 0% 0/ 100 = 0% bpt-b4-link.telia.net [213.248.82.
    157]
    0/ 100 = 0% |
    7 25ms 0/ 100 = 0% 0/ 100 = 0% prag-bb1-link.telia.net [213.155.1
    35.218]
    0/ 100 = 0% |
    8 51ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb1-link.telia.net [213.155.13
    0.202]
    0/ 100 = 0% |
    9 42ms 1/ 100 = 1% 1/ 100 = 1% ffm-b12-link.telia.net [213.155.13
    5.107]
    0/ 100 = 0% |
    10 39ms 0/ 100 = 0% 0/ 100 = 0% be100.agr21.fra03.atlas.cogentco.c
    om [130.117.14.89]
    1/ 100 = 1% |
    11 36ms 2/ 100 = 2% 1/ 100 = 1% be2184.ccr41.fra03.atlas.cogentco.
    com [130.117.48.70]
    0/ 100 = 0% |
    12 40ms 1/ 100 = 1% 0/ 100 = 0% be2261.ccr41.ams03.atlas.cogentco.
    com [154.54.37.29]
    0/ 100 = 0% |
    13 58ms 1/ 100 = 1% 0/ 100 = 0% be2182.ccr21.lpl01.atlas.cogentco.
    com [154.54.77.246]
    0/ 100 = 0% |
    14 124ms 1/ 100 = 1% 0/ 100 = 0% be2386.ccr21.bos01.atlas.cogentco.
    com [154.54.44.161]
    0/ 100 = 0% |
    15 155ms 6/ 100 = 6% 5/ 100 = 5% te3-4.ccr01.bos06.atlas.cogentco.c
    om [154.54.46.134]
    0/ 100 = 0% |
    16 128ms 3/ 100 = 3% 2/ 100 = 2% 38.111.40.114
    0/ 100 = 0% |
    17 125ms 1/ 100 = 1% 0/ 100 = 0% patchserver2.crypticstudios.com [2
    08.95.185.41]

    Trace complete.
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited August 2014
    sabijac wrote: »
    ....

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 ZweR-PC [xxxxxxxxxx]
    1 192.168.1.1
    2 109.93.159.1
    3 212.200.15.241
    4 212.200.233.175
    5 212.200.6.186
    6 bpt-b4-link.telia.net [213.248.82.157]
    7 prag-bb1-link.telia.net [213.155.135.218]
    8 ffm-bb1-link.telia.net [213.155.130.202]
    9 ffm-b12-link.telia.net [213.155.135.107]
    10 be100.agr21.fra03.atlas.cogentco.com [130.117.14.89]
    11 be2184.ccr41.fra03.atlas.cogentco.com [130.117.48.70]
    12 be2261.ccr41.ams03.atlas.cogentco.com [154.54.37.29]
    13 be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77.246]
    14 be2386.ccr21.bos01.atlas.cogentco.com [154.54.44.161]
    15 te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    16 38.111.40.114
    17 patchserver2.crypticstudios.com [208.95.185.41]

    Computing statistics for 425 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 ZweR-PC [192.168.1.2]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
    0/ 100 = 0% |
    2 4ms 0/ 100 = 0% 0/ 100 = 0% 109.93.159.1
    0/ 100 = 0% |
    3 7ms 0/ 100 = 0% 0/ 100 = 0% 212.200.15.241
    0/ 100 = 0% |
    4 10ms 2/ 100 = 2% 2/ 100 = 2% 212.200.233.175
    0/ 100 = 0% |
    5 11ms 2/ 100 = 2% 2/ 100 = 2% 212.200.6.186
    0/ 100 = 0% |
    6 19ms 0/ 100 = 0% 0/ 100 = 0% bpt-b4-link.telia.net [213.248.82.
    157]
    0/ 100 = 0% |
    7 25ms 0/ 100 = 0% 0/ 100 = 0% prag-bb1-link.telia.net [213.155.1
    35.218]
    0/ 100 = 0% |
    8 51ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb1-link.telia.net [213.155.13
    0.202]
    0/ 100 = 0% |
    9 42ms 1/ 100 = 1% 1/ 100 = 1% ffm-b12-link.telia.net [213.155.13
    5.107]
    0/ 100 = 0% |
    10 39ms 0/ 100 = 0% 0/ 100 = 0% be100.agr21.fra03.atlas.cogentco.c
    om [130.117.14.89]
    1/ 100 = 1% |
    11 36ms 2/ 100 = 2% 1/ 100 = 1% be2184.ccr41.fra03.atlas.cogentco.
    com [130.117.48.70]
    0/ 100 = 0% |
    12 40ms 1/ 100 = 1% 0/ 100 = 0% be2261.ccr41.ams03.atlas.cogentco.
    com [154.54.37.29]
    0/ 100 = 0% |
    13 58ms 1/ 100 = 1% 0/ 100 = 0% be2182.ccr21.lpl01.atlas.cogentco.
    com [154.54.77.246]
    0/ 100 = 0% |
    14 124ms 1/ 100 = 1% 0/ 100 = 0% be2386.ccr21.bos01.atlas.cogentco.
    com [154.54.44.161]
    0/ 100 = 0% |
    15 155ms 6/ 100 = 6% 5/ 100 = 5% te3-4.ccr01.bos06.atlas.cogentco.c
    om [154.54.46.134]
    0/ 100 = 0% |
    16 128ms 3/ 100 = 3% 2/ 100 = 2% 38.111.40.114
    0/ 100 = 0% |
    17 125ms 1/ 100 = 1% 0/ 100 = 0% patchserver2.crypticstudios.com [2
    08.95.185.41]

    Trace complete.

    In this case, this doesn't look like its completely a Cogent issue. You might want to talk to your ISP about the packet drop so close to your entry point into the Internet...
  • sabijacsabijac Member Posts: 0 Arc User
    edited August 2014
    In this case, this doesn't look like its completely a Cogent issue. You might want to talk to your ISP about the packet drop so close to your entry point into the Internet...


    No need ... results taken couple of hours after hurricane , cyclone , typhoon or what ever that fcking storm was hited my place ... so you have to forgive them ... i nearly lost my house who care about few packet drops :P

    On the other hand my game still not working so ..
    well ... more not working than working lol sometime as COGENT CEO Dave Schaeffer wrote "Maybe at four in the morning on Tuesday or something there might be a little bit of headroom,"

    hahah
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited August 2014
    sabijac wrote: »
    No need ... results taken couple of hours after hurricane , cyclone , typhoon or what ever that fcking storm was hited my place ... so you have to forgive them ... i nearly lost my house who care about few packet drops :P
    ...

    You sure about this, as a 2% Packet drop is bad enough by itself to cause the symptoms your describing.... At the very least, you should retest to see if your ISP packet drop is still there or has gone away...
  • askrayaskray Member Posts: 3,329 Arc User
    edited August 2014
    Folks, the reason the other thread was closed was because people were not paying attention to what me and grouchyotaku were trying to show you. Lets not let it go down that path again.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • azurianstarazurianstar Member Posts: 6,985 Arc User
    edited August 2014
    askray wrote: »
    Folks, the reason the other thread was closed was because people were not paying attention to what me and grouchyotaku were trying to show you. Lets not let it go down that path again.

    With all due respect, you or Grouchy aren't Cryptic or PWE employees. So when it comes to fixing STO, people want the real deal (I.E. real Cryptic techs).

    So what I suggest is you make a Problem-Fix FAQ, list all the common problems that occur, along with their suggested fixes. Then direct players who have these problems to that thread. It's far more effective than you insulting them.
  • karr007karr007 Member Posts: 105 Arc User
    edited August 2014
    askray wrote: »
    Folks, the reason the other thread was closed was because people were not paying attention to what me and grouchyotaku were trying to show you. Lets not let it go down that path again.

    Best solution ever. People are having problems. What should we do - try to fix it or ignore them? I know lets make the them to shut up. It is pretty clear that the boston thing is the problem.
  • sabijacsabijac Member Posts: 0 Arc User
    edited August 2014
    askray wrote: »
    Folks, the reason the other thread was closed was because people were not paying attention to what me and grouchyotaku were trying to show you. Lets not let it go down that path again.

    LoL ofc people didn't paying attention to what you 2 where saying because you are completely IGNORING problem and "grouchyotaku" is trying to blame any one who don't have perfect results with diagnostic that it's their problem and not cryptic ..
    like those droped packs in my post they can be because my ISP is not working as intended but it can be because other ISP-s on the path are experiencing problems like overload or hardware problems / software or just as i wrote we had some storm at our region happy to be alive ... but noooo it's my ISP no question asked ... nothing else straight and fast as lightning answer YOUR ISP ... how the fck you know it's my ISP ?


    Show me one post from you 2 that helped in any way ?

    I am not counting posts where you explain how to take and call your ISP support lol xD


    You 2 are not here to help ...

    You are here to defend CRYPTIC,COGENT,PWE

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 6 ms 6 ms 5 ms 79.101.81.1
    3 7 ms 6 ms 5 ms 212.200.15.129
    4 8 ms 8 ms 8 ms 212.200.233.173
    5 28 ms 85 ms 7 ms 212.200.6.238
    6 23 ms 22 ms 22 ms xe-3-0-0.vie20.ip4.gtt.net [77.67.95.93]
    7 122 ms 122 ms 122 ms xe-3-0-0.bos10.ip4.gtt.net [141.136.109.138]
    8 118 ms 118 ms 118 ms internap-gw.ip4.gtt.net [77.67.77.54]
    9 124 ms 125 ms 125 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    10 120 ms 125 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 117 ms 117 ms 121 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.


    oh btw game working PERFECT ATM :) hope it stays like this loooong loooong time :)
    Can you take a gues why my game working perfect xD ?


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 ZweR-PC [xxxxxxxxxxx]
    1 192.168.1.1
    2 79.101.81.1
    3 212.200.15.129
    4 212.200.233.173
    5 212.200.6.238
    6 xe-3-0-0.vie20.ip4.gtt.net [77.67.95.93]
    7 xe-3-0-0.bos10.ip4.gtt.net [141.136.109.138]
    8 internap-gw.ip4.gtt.net [77.67.77.54]
    9 border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    10 perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    11 patchserver2.crypticstudios.com [208.95.185.41]

    Computing statistics for 275 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 ZweR-PC [192.168.1.4]
    0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
    0/ 100 = 0% |
    2 5ms 0/ 100 = 0% 0/ 100 = 0% 79.101.81.1
    0/ 100 = 0% |
    3 8ms 0/ 100 = 0% 0/ 100 = 0% 212.200.15.129
    0/ 100 = 0% |
    4 12ms 0/ 100 = 0% 0/ 100 = 0% 212.200.233.173
    0/ 100 = 0% |
    5 14ms 0/ 100 = 0% 0/ 100 = 0% 212.200.6.238
    0/ 100 = 0% |
    6 27ms 0/ 100 = 0% 0/ 100 = 0% xe-3-0-0.vie20.ip4.gtt.net [77.67.
    95.93]
    0/ 100 = 0% |
    7 --- 100/ 100 =100% 100/ 100 =100% xe-3-0-0.bos10.ip4.gtt.net [141.13
    6.109.138]
    0/ 100 = 0% |
    8 121ms 0/ 100 = 0% 0/ 100 = 0% internap-gw.ip4.gtt.net [77.67.77.
    54]
    0/ 100 = 0% |
    9 134ms 0/ 100 = 0% 0/ 100 = 0% border11.te8-1-bbnet2.bsn.pnap.net
    [63.251.128.104]
    0/ 100 = 0% |
    10 125ms 0/ 100 = 0% 0/ 100 = 0% perfectworldent-4.border11.bsn.pna
    p.net [216.52.61.78]
    0/ 100 = 0% |
    11 120ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [2
    08.95.185.41]

    Trace complete.
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited August 2014
    sabijac wrote: »
    ...

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 5 ms 5 ms 4 ms 109.93.159.1
    3 4 ms 4 ms 5 ms 212.200.15.241
    4 8 ms 8 ms 8 ms 212.200.233.175
    5 8 ms 8 ms 7 ms 212.200.6.186
    6 18 ms * 19 ms bpt-b4-link.telia.net [213.248.82.157]
    7 23 ms 23 ms 23 ms prag-bb1-link.telia.net [213.155.135.218]
    8 44 ms 44 ms 44 ms ffm-bb1-link.telia.net [213.155.130.202]
    9 42 ms 77 ms 41 ms ffm-b12-link.telia.net [213.155.135.11]
    10 39 ms 40 ms 39 ms be100.agr21.fra03.atlas.cogentco.com [130.117.14
    .89]
    11 42 ms 42 ms 42 ms be2184.ccr41.fra03.atlas.cogentco.com [130.117.4
    8.70]
    12 44 ms 43 ms 43 ms be2261.ccr41.ams03.atlas.cogentco.com [154.54.37
    .29]
    13 58 ms 59 ms 59 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
    .246]
    14 124 ms 124 ms 124 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
    .161]
    15 126 ms 126 ms 126 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    16 133 ms 125 ms 125 ms 38.111.40.114
    17 125 ms 125 ms 125 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.


    sabijac wrote: »
    ...

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 6 ms 6 ms 5 ms 79.101.81.1
    3 7 ms 6 ms 5 ms 212.200.15.129
    4 8 ms 8 ms 8 ms 212.200.233.173
    5 28 ms 85 ms 7 ms 212.200.6.238
    6 23 ms 22 ms 22 ms xe-3-0-0.vie20.ip4.gtt.net [77.67.95.93]
    7 122 ms 122 ms 122 ms xe-3-0-0.bos10.ip4.gtt.net [141.136.109.138]
    8 118 ms 118 ms 118 ms internap-gw.ip4.gtt.net [77.67.77.54]
    9 124 ms 125 ms 125 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    10 120 ms 125 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 117 ms 117 ms 121 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.


    oh btw game working PERFECT ATM :) hope it stays like this loooong loooong time :)
    Can you take a gues why my game working perfect xD ?
    ...

    If you compare the 'Trace Route' with your earlier postings, the connection route is taking a completely different path... Looks like your ISP changed something... Could your complaints to your ISP possibly have anything to do with this???
  • calintane753calintane753 Member Posts: 289 Arc User
    edited August 2014
    I'm embarrassed to say this, but I forgot to say that I haven't any kind of issue about my internet connection: all is fine.
    No problems with Steam, Firefox, automatic updates of my programs etc. etc.
    The only issue is with STO.

    So I'm with azurianstar:
    With all due respect, you or Grouchy aren't Cryptic or PWE employees. So when it comes to fixing STO, people want the real deal (I.E. real Cryptic techs).
  • xceptionalzeroxceptionalzero Member Posts: 76 Arc User
    edited August 2014
    my launcher gives up after several attempts and i get the tracert info below...do i have this same issue?


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 2 ms 2 ms BThomehub.home [192.168.1.254]
    2 7 ms 8 ms 7 ms 217.32.142.3
    3 8 ms 7 ms 7 ms 217.32.142.46
    4 8 ms 19 ms 7 ms host109-159-245-130.range109-159.btcentralplus.c
    om [109.159.245.130]
    5 8 ms 11 ms 8 ms 213.120.162.71
    6 7 ms 9 ms 8 ms 31.55.165.109
    7 7 ms 7 ms 7 ms acc2-10GigE-1-2-0.mr.21cn-ipp.bt.net [109.159.25
    0.198]
    8 19 ms 18 ms 17 ms core2-te0-13-0-17.ealing.ukcore.bt.net [109.159.
    250.170]
    9 20 ms 16 ms 15 ms peer3-te0-4-0-0.telehouse.ukcore.bt.net [62.172.
    102.33]
    10 15 ms 19 ms 16 ms t2c4-xe-0-2-0-0.uk-lon1.eu.bt.net [166.49.214.17
    0]
    11 17 ms 16 ms 17 ms be3035.ccr21.lon01.atlas.cogentco.com [130.117.1
    4.169]
    12 16 ms 16 ms 31 ms be2314.ccr21.lon13.atlas.cogentco.com [154.54.72
    .253]
    13 91 ms 103 ms 91 ms be2388.ccr21.bos01.atlas.cogentco.com [154.54.44
    .177]
    14 259 ms 215 ms 228 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    15 91 ms 93 ms 103 ms 38.111.40.114
    16 91 ms 93 ms 91 ms patchserver2.crypticstudios.com [208.95.185.41]




    contacting nettest server..
    Local IP: 86.151.169.241
    Ping: 88.3 msec
    Port: 80: 140 KB/sec 8 KB/sec 166 KB/sec 500
    Port: 80: 277 KB/sec 13 KB/sec 307 KB/sec 500
    Port: 443: 297 KB/sec 13 KB/sec 325 KB/sec 500
    Port: 443: 162 KB/sec 7 KB/sec 180 KB/sec 500
    Port: 7255: 343 KB/sec 15 KB/sec 367 KB/sec 500
    Port: 7255: 446 KB/sec 20 KB/sec 481 KB/sec 500
    Port: 7003: 447 KB/sec 19 KB/sec 477 KB/sec 500
    Port: 7003: 286 KB/sec 12 KB/sec 310 KB/sec 500
    Port: 7202: 318 KB/sec 14 KB/sec 342 KB/sec 500
    Port: 7202: 53 KB/sec 2 KB/sec 56 KB/sec 500
    Port: 7499: 168 KB/sec 7 KB/sec 178 KB/sec 500
    Port: 7499: 373 KB/sec 14 KB/sec 394 KB/sec 500
    Port: 80: 273 KB/sec 14 KB/sec 300 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 1 KB/sec
    hit return to exit

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 Rob-Desktop.home [192.168.1.79]
    1 BThomehub.home [192.168.1.254]
    2 217.32.142.3
    3 217.32.142.46
    4 host109-159-245-130.range109-159.btcentralplus.com [109.159.245.130]
    5 213.120.162.71
    6 31.55.165.109
    7 acc2-xe-4-0-3.mr.21cn-ipp.bt.net [109.159.250.238]
    8 core1-te0-12-0-4.ilford.ukcore.bt.net [109.159.250.133]
    9 peer3-te0-4-0-0.telehouse.ukcore.bt.net [62.172.102.33]
    10 t2c4-xe-0-2-0-0.uk-lon1.eu.bt.net [166.49.214.170]
    11 be3035.ccr21.lon01.atlas.cogentco.com [130.117.14.169]
    12 be2314.ccr21.lon13.atlas.cogentco.com [154.54.72.253]
    13 be2388.ccr21.bos01.atlas.cogentco.com [154.54.44.177]
    14 te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    15 38.111.40.114
    16 patchserver2.crypticstudios.com [208.95.185.41]

    Computing statistics for 400 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 Rob-Desktop.home [192.168.1.79]
    0/ 100 = 0% |
    1 3ms 0/ 100 = 0% 0/ 100 = 0% BThomehub.home [192.168.1.254]
    0/ 100 = 0% |
    2 11ms 0/ 100 = 0% 0/ 100 = 0% 217.32.142.3
    0/ 100 = 0% |
    3 17ms 0/ 100 = 0% 0/ 100 = 0% 217.32.142.46
    0/ 100 = 0% |
    4 10ms 0/ 100 = 0% 0/ 100 = 0% host109-159-245-130.range109-159.b
    tcentralplus.com [109.159.245.130]
    0/ 100 = 0% |
    5 11ms 0/ 100 = 0% 0/ 100 = 0% 213.120.162.71
    0/ 100 = 0% |
    6 10ms 0/ 100 = 0% 0/ 100 = 0% 31.55.165.109
    0/ 100 = 0% |
    7 13ms 0/ 100 = 0% 0/ 100 = 0% acc2-xe-4-0-3.mr.21cn-ipp.bt.net [
    109.159.250.238]
    0/ 100 = 0% |
    8 20ms 0/ 100 = 0% 0/ 100 = 0% core1-te0-12-0-4.ilford.ukcore.bt.
    net [109.159.250.133]
    0/ 100 = 0% |
    9 27ms 0/ 100 = 0% 0/ 100 = 0% peer3-te0-4-0-0.telehouse.ukcore.b
    t.net [62.172.102.33]
    0/ 100 = 0% |
    10 23ms 0/ 100 = 0% 0/ 100 = 0% t2c4-xe-0-2-0-0.uk-lon1.eu.bt.net
    [166.49.214.170]
    0/ 100 = 0% |
    11 21ms 0/ 100 = 0% 0/ 100 = 0% be3035.ccr21.lon01.atlas.cogentco.
    com [130.117.14.169]
    0/ 100 = 0% |
    12 22ms 1/ 100 = 1% 1/ 100 = 1% be2314.ccr21.lon13.atlas.cogentco.
    com [154.54.72.253]
    0/ 100 = 0% |
    13 94ms 0/ 100 = 0% 0/ 100 = 0% be2388.ccr21.bos01.atlas.cogentco.
    com [154.54.44.177]
    0/ 100 = 0% |
    14 126ms 0/ 100 = 0% 0/ 100 = 0% te3-4.ccr01.bos06.atlas.cogentco.c
    om [154.54.46.134]
    0/ 100 = 0% |
    15 100ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114
    0/ 100 = 0% |
    16 94ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [2
    08.95.185.41]

    Trace complete.
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited August 2014
    my launcher gives up after several attempts and i get the tracert info below...do i have this same issue?

    ...

    Probably not, as nearly everyone is having problems getting into STO this morning, which indicates its a STO/Cogent Network issue.... Hopefully this gets cleaned up eventually....

    See this thread... http://sto-forum.perfectworld.com/showthread.php?t=1202161
  • ghobepongghobepong Member Posts: 136 Arc User
    edited August 2014
    This post has been edited as most of it has nothing to do with this thread. ~Askray
  • askrayaskray Member Posts: 3,329 Arc User
    edited August 2014
    Folks, stay on topic or I'll start issuing warnings.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • calintane753calintane753 Member Posts: 289 Arc User
    edited August 2014
    Askray, in truth, is it possible to have an official answer from Cryptic/PWE?

    I don't want to be rude, but so far your and Cryptic/PWE behavior was far from satisfactory: if this is a valid example of "customer care" I dont' want to know how is the "customer I don't care".

    Best regards,
    A.R.
  • sabijacsabijac Member Posts: 0 Arc User
    edited August 2014
    And my game not working again :(

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 5 ms 5 ms 5 ms 79.101.151.1
    3 5 ms 5 ms 8 ms 212.200.15.241
    4 12 ms 8 ms 8 ms 212.200.233.175
    5 8 ms 8 ms 8 ms 212.200.6.186
    6 16 ms 16 ms 15 ms bpt-b4-link.telia.net [213.248.82.157]
    7 23 ms 22 ms 22 ms win-bb2-link.telia.net [213.155.137.38]
    8 36 ms 36 ms 36 ms ffm-bb2-link.telia.net [213.155.131.108]
    9 35 ms 35 ms 35 ms ffm-b12-link.telia.net [80.91.246.105]
    10 36 ms 34 ms 34 ms be100.agr21.fra03.atlas.cogentco.com [130.117.14
    .89]
    11 34 ms 34 ms 34 ms be2188.ccr42.fra03.atlas.cogentco.com [130.117.4
    8.114]
    12 50 ms 46 ms 47 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37
    .33]
    13 50 ms 50 ms 50 ms be2183.ccr22.lpl01.atlas.cogentco.com [154.54.58
    .69]
    14 115 ms 114 ms 115 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44
    .165]
    15 116 ms 116 ms 116 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
    4]
    16 128 ms 125 ms 125 ms 38.111.40.114
    17 114 ms 115 ms 115 ms patchserver2.crypticstudios.com [208.95.185.41]



    Trace complete.

    Game again taking old fcked up rute over cogent :(
    Grrrrrrrrrr .............
  • askrayaskray Member Posts: 3,329 Arc User
    edited August 2014
    Askray, in truth, is it possible to have an official answer from Cryptic/PWE?

    I don't want to be rude, but so far your and Cryptic/PWE behavior was far from satisfactory: if this is a valid example of "customer care" I dont' want to know how is the "customer I don't care".

    Best regards,
    A.R.

    They've stated they're investigating the cogent issue from earlier. Anything going on today isn't going to get an official response because it's Sunday and the majority of support staff is out of the office.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • calintane753calintane753 Member Posts: 289 Arc User
    edited August 2014
    They've stated they're investigating the cogent issue from earlier. Anything going on today isn't going to get an official response because it's Sunday and the majority of support staff is out of the office.

    This is satisfactory!
    Thanks!
  • ereiidereiid Member Posts: 103 Arc User
    edited August 2014
    Previously posted about sporadic lagwaves washing over me around midnight EDT.

    Reran tracert and nettest; numbers look fine to my untrained eye.

    Now as for pathping...

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 [REDACTED]
    1 JGBNET [192.168.1.1]
    2 68.50.140.1
    3 xe-10-2-0-32767-sur01.ebaltimorest.md.bad.comcast.net [68.87.131.209]
    4 xe-6-0-3-0-ar04.howardcounty.md.bad.comcast.net [68.85.114.165]
    5 he-5-4-0-0-10-cr01.ashburn.va.ibone.comcast.net [68.86.90.169]
    6 be-16-pe03.350ecermak.il.ibone.comcast.net [68.86.82.218]
    7 as174.ashburn.va.ibone.comcast.net [66.208.229.138]
    8 be2113.mpd21.dca01.atlas.cogentco.com [154.54.6.170]
    9 be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31.130]
    10 be2095.ccr21.bos01.atlas.cogentco.com [154.54.30.38]
    11 te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
    12 38.111.40.114
    13 patchserver2.crypticstudios.com [208.95.185.41]

    Computing statistics for 325 seconds...
    Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 [REDACTED] 0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% JGBNET [192.168.1.1]
    0/ 100 = 0% |
    2 11ms 0/ 100 = 0% 0/ 100 = 0% 68.50.140.1 0/ 100 = 0% |
    3 12ms 0/ 100 = 0% 0/ 100 = 0% xe-10-2-0-32767-sur01.ebaltimorest.md.bad.comcast.net [68.87.131.209] 0/ 100 = 0% |
    4 15ms 0/ 100 = 0% 0/ 100 = 0% xe-6-0-3-0-ar04.howardcounty.md.bad.comcast.net [68.85.114.165] 0/ 100 = 0% |
    5 18ms 1/ 100 = 1% 1/ 100 = 1% he-5-4-0-0-10-cr01.ashburn.va.ibone.comcast.net [68.86.90.169] 0/ 100 = 0% |
    6 15ms 0/ 100 = 0% 0/ 100 = 0% be-16-pe03.350ecermak.il.ibone.comcast.net [68.86.82.218] 0/ 100 = 0% |
    7 18ms 0/ 100 = 0% 0/ 100 = 0% as174.ashburn.va.ibone.comcast.net [66.208.229.138] 0/ 100 = 0% |
    8 --- 100/ 100 =100% 100/ 100 =100% be2113.mpd21.dca01.atlas.cogentco.com [154.54.6.170] 0/ 100 = 0% |
    9 19ms 0/ 100 = 0% 0/ 100 = 0% be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31.130] 0/ 100 = 0% |
    10 25ms 0/ 100 = 0% 0/ 100 = 0% be2095.ccr21.bos01.atlas.cogentco.com [154.54.30.38] 0/ 100 = 0% |
    11 51ms 32/ 100 = 32% 32/ 100 = 32% te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42] 0/ 100 = 0% |
    12 27ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114 0/ 100 = 0% |
    13 31ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [208.95.185.41]

    Trace complete.

    C:\Users\Jobert Barin>
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited August 2014
    ereiid wrote: »
    Previously posted about sporadic lagwaves washing over me around midnight EDT.

    Reran tracert and nettest; numbers look fine to my untrained eye.

    Now as for pathping...

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 [REDACTED]
    1 JGBNET [192.168.1.1]
    2 68.50.140.1
    3 xe-10-2-0-32767-sur01.ebaltimorest.md.bad.comcast.net [68.87.131.209]
    4 xe-6-0-3-0-ar04.howardcounty.md.bad.comcast.net [68.85.114.165]
    5 he-5-4-0-0-10-cr01.ashburn.va.ibone.comcast.net [68.86.90.169]
    6 be-16-pe03.350ecermak.il.ibone.comcast.net [68.86.82.218]
    7 as174.ashburn.va.ibone.comcast.net [66.208.229.138]
    8 be2113.mpd21.dca01.atlas.cogentco.com [154.54.6.170]
    9 be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31.130]
    10 be2095.ccr21.bos01.atlas.cogentco.com [154.54.30.38]
    11 te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
    12 38.111.40.114
    13 patchserver2.crypticstudios.com [208.95.185.41]

    Computing statistics for 325 seconds...
    Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 [REDACTED] 0/ 100 = 0% |
    1 0ms 0/ 100 = 0% 0/ 100 = 0% JGBNET [192.168.1.1]
    0/ 100 = 0% |
    2 11ms 0/ 100 = 0% 0/ 100 = 0% 68.50.140.1 0/ 100 = 0% |
    3 12ms 0/ 100 = 0% 0/ 100 = 0% xe-10-2-0-32767-sur01.ebaltimorest.md.bad.comcast.net [68.87.131.209] 0/ 100 = 0% |
    4 15ms 0/ 100 = 0% 0/ 100 = 0% xe-6-0-3-0-ar04.howardcounty.md.bad.comcast.net [68.85.114.165] 0/ 100 = 0% |
    5 18ms 1/ 100 = 1% 1/ 100 = 1% he-5-4-0-0-10-cr01.ashburn.va.ibone.comcast.net [68.86.90.169] 0/ 100 = 0% |
    6 15ms 0/ 100 = 0% 0/ 100 = 0% be-16-pe03.350ecermak.il.ibone.comcast.net [68.86.82.218] 0/ 100 = 0% |
    7 18ms 0/ 100 = 0% 0/ 100 = 0% as174.ashburn.va.ibone.comcast.net [66.208.229.138] 0/ 100 = 0% |
    8 --- 100/ 100 =100% 100/ 100 =100% be2113.mpd21.dca01.atlas.cogentco.com [154.54.6.170] 0/ 100 = 0% |
    9 19ms 0/ 100 = 0% 0/ 100 = 0% be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31.130] 0/ 100 = 0% |
    10 25ms 0/ 100 = 0% 0/ 100 = 0% be2095.ccr21.bos01.atlas.cogentco.com [154.54.30.38] 0/ 100 = 0% |
    11 51ms 32/ 100 = 32% 32/ 100 = 32% te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42] 0/ 100 = 0% |
    12 27ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114 0/ 100 = 0% |
    13 31ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [208.95.185.41]

    Trace complete.

    C:\Users\Jobert Barin>

    The 100% may be a false positive, but there's Dropped Packets at the Cogent Boston Hub. At the same time, you should contact your Comcast Tech Support, as you should be having ZERO Packet Drop from Comcast...

    You could also try the 'US Proxy' options in the Launcher Options Menu. This may or may not bypass the network congestion you're having, and it doesn't hurt to try, as you can always change the settings back if it doesn't work...
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