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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Severe server not responding problem yet again

stuart1965stuart1965 Member Posts: 691 Arc User
edited August 2014 in Windows and General: PC, Network, and Other Technical Issues
Server not responding is frequently happening everyday. What is going on please?
I know its NOT my internet at fault here,and i have flushed the DNS.
Cryptic please do something about this awful problem now,server not responding,game crashing.
This never happens on any other game i play.
Post edited by Unknown User on

Comments

  • askrayaskray Member Posts: 3,329 Arc User
    edited August 2014
    It sounds like a connection to the server problem. Please run the tests in the sticky so we can help
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • norac079norac079 Member Posts: 1 Arc User
    edited August 2014
    Russia. Same problem. Need help.

    Microsoft Windows [Version 6.1.7600]
    (c) Корпорация Майкрософт (Microsoft Corp.), 2009. Все права защищены.

    C:\Users\Андрей>tracert patchserver.crypticstudios.com

    Трассировка маршрута к patchserver.crypticstudios.com [208.95.185.41]
    с максимальным числом прыжков 30:

    1 <1 мс <1 мс <1 мс my.router [192.168.1.1]
    2 * * * Превышен интервал ожидания для запроса.
    3 * * * Превышен интервал ожидания для запроса.
    4 21 ms 23 ms 23 ms mo-crs-be2.corbina.net [195.14.54.252]
    5 21 ms 21 ms 20 ms tc-bb-ae2.sto.corbina.net [195.14.54.103]
    6 21 ms 21 ms 21 ms beeline-gw4.bar1.Stockholm1.Level3.net [213.242.
    110.105]
    7 43 ms 43 ms 43 ms be3045.ccr21.sto01.atlas.cogentco.com [130.117.1
    4.5]
    8 43 ms 43 ms 43 ms be2396.ccr21.sto03.atlas.cogentco.com [130.117.5
    0.121]
    9 48 ms 47 ms 46 ms be2281.ccr41.ham01.atlas.cogentco.com [154.54.63
    .1]
    10 50 ms 50 ms 50 ms be2186.ccr41.ams03.atlas.cogentco.com [154.54.74
    .121]
    11 68 ms 68 ms 68 ms be2182.ccr21.lpl01.atlas.cogentco.com [154.54.77
    .246]
    12 129 ms 128 ms 128 ms be2386.ccr21.bos01.atlas.cogentco.com [154.54.44
    .161]
    13 135 ms 135 ms 135 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    14 149 ms 143 ms 143 ms 38.111.40.114
    15 134 ms 134 ms 134 ms patchserver.crypticstudios.com [208.95.185.41]

    Трассировка завершена.

    Microsoft Windows [Version 6.1.7600]
    (c) Корпорация Майкрософт (Microsoft Corp.), 2009. Все права защищены.

    C:\Users\Андрей>pathping patchserver.crypticstudios.com

    Трассировка маршрута к patchserver.crypticstudios.com [208.95.185.41]
    с максимальным числом прыжков 30:
    0 Avelon [192.168.1.85]
    1 my.router [192.168.1.1]
    2 * * *
    Подсчет статистики за: 25 сек. ...
    Исходный узел Маршрутный узел
    Прыжок RTT Утер./Отпр. % Утер./Отпр. % Адрес
    0 Avelon [192.168.1.85]
    0/ 100 = 0% |
    1 0мс 0/ 100 = 0% 0/ 100 = 0% my.router [192.168.1.1]

    Трассировка завершена.
  • kukko74kukko74 Member Posts: 4 Arc User
    edited August 2014
    Buenas Tardes


    Imposible jugar as
  • shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    edited August 2014
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms My Router
    2 35 ms 34 ms 34 ms fl-71-3-176-1.dyn.embarqhsd.net [71.3.176.1]
    3 35 ms 96 ms 69 ms fl-184-7-223-14.sta.centurylinkservices.net [184
    .7.223.14]
    4 35 ms 36 ms 36 ms bb-ftmyflxa-jx9-02-ae0.core.centurytel.net [208.
    110.248.86]
    5 34 ms 65 ms 50 ms bb-ftmyflxa-jx9-01-ae0.core.centurytel.net [208.
    110.248.85]
    6 61 ms 41 ms 40 ms bb-wnpkflxe-jx9-01-xe-11-1-0.0.core.centurytel.n
    et [208.110.248.185]
    7 58 ms 57 ms 57 ms bb-rcmtncxa-jx9-02-xe-1-2-0.core.centurytel.net
    [208.110.248.157]
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 75 ms 75 ms 77 ms bst-edge-05.inet.qwest.net [67.14.30.126]
    12 82 ms 78 ms 79 ms 65.120.117.250
    13 79 ms 80 ms 79 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    14 79 ms 86 ms 89 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    15 78 ms 79 ms 78 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.

    C:\Windows\system32>

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>pathping patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    0 Edit
    1 * Edit
    2 fl-71-3-176-1.dyn.embarqhsd.net [71.3.176.1]
    3 fl-184-7-223-14.sta.centurylinkservices.net [184.7.223.14]
    4 bb-ftmyflxa-jx9-02-ae0.core.centurytel.net [208.110.248.86]
    5 bb-ftmyflxa-jx9-01-ae0.core.centurytel.net [208.110.248.85]
    6 bb-wnpkflxe-jx9-01-xe-11-1-0.0.core.centurytel.net [208.110.248.185]
    7 bb-rcmtncxa-jx9-02-xe-1-2-0.core.centurytel.net [208.110.248.157]
    8 * * *
    Computing statistics for 175 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 Sue-PC.PK5001Z [192.168.0.41]
    0/ 100 = 0% |
    1 1ms 0/ 100 = 0% 0/ 100 = 0% PK5001Z.PK5001Z [192.168.0.1]
    0/ 100 = 0% |
    2 35ms 0/ 100 = 0% 0/ 100 = 0% fl-71-3-176-1.dyn.embarqhsd.net [7
    1.3.176.1]
    0/ 100 = 0% |
    3 38ms 0/ 100 = 0% 0/ 100 = 0% fl-184-7-223-14.sta.centurylinkser
    vices.net [184.7.223.14]
    0/ 100 = 0% |
    4 38ms 0/ 100 = 0% 0/ 100 = 0% bb-ftmyflxa-jx9-02-ae0.core.centur
    ytel.net [208.110.248.86]
    0/ 100 = 0% |
    5 39ms 0/ 100 = 0% 0/ 100 = 0% bb-ftmyflxa-jx9-01-ae0.core.centur
    ytel.net [208.110.248.85]
    0/ 100 = 0% |
    6 43ms 0/ 100 = 0% 0/ 100 = 0% bb-wnpkflxe-jx9-01-xe-11-1-0.0.cor
    e.centurytel.net [208.110.248.185]
    0/ 100 = 0% |
    7 61ms 0/ 100 = 0% 0/ 100 = 0% bb-rcmtncxa-jx9-02-xe-1-2-0.core.c
    enturytel.net [208.110.248.157]

    Trace complete.

    C:\Windows\system32>

    contacting nettest server..
    Local IP: 71.3.178.160
    Ping: 79.3 msec
    Port: 80: 471 KB/sec 17 KB/sec 506 KB/sec 500
    Port: 80: 189 KB/sec 14 KB/sec 234 KB/sec 500
    Port: 443: 264 KB/sec 14 KB/sec 299 KB/sec 500
    Port: 443: 482 KB/sec 18 KB/sec 513 KB/sec 500
    Port: 7255: 333 KB/sec 17 KB/sec 371 KB/sec 500
    Port: 7255: 479 KB/sec 18 KB/sec 520 KB/sec 500
    Port: 7003: 206 KB/sec 11 KB/sec 234 KB/sec 500
    Port: 7003: 481 KB/sec 18 KB/sec 513 KB/sec 500
    Port: 7202: 278 KB/sec 14 KB/sec 313 KB/sec 500
    Port: 7202: 480 KB/sec 18 KB/sec 511 KB/sec 500
    Port: 7499: 244 KB/sec 17 KB/sec 295 KB/sec 500
    Port: 7499: 481 KB/sec 18 KB/sec 517 KB/sec 500
    Port: 80: 270 KB/sec 13 KB/sec 302 KB/sec 500
    Idle NIC bandwidth Send: 1 KB/sec Recv: 5 KB/sec
    hit return to exit

    This from Florida

    Constant DC & SNR on 8-17-2014, it takes all of 3secs to re-log, each and every time.

    It seems the server, doesn't want me on, yet allows me to re-log in without issue.

    And FYI, this has been the cleanest connection, I have had with this server in alonggggg time!
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

  • crimpson7crimpson7 Member Posts: 76 Arc User
    edited August 2014
    Same here. I ran a tracert and it seems that the problem is located at oneof the Cogentco servers bcause after Hop number 10 the response delay takes off at about 187- 190 ms
    The Wildcards Fleet =/\=
    Admiral T'Vanto of the I.R.W. Dreaded Balerion (Scimitar Dreadnought Warbird) "Burn them All!"
    Admiral Atraxis of the U.S.S. Daskalogiannis (Avenger class Cruiser) "I am Iron Cat!"
  • vividconlinvividconlin Member Posts: 1 Arc User
    edited August 2014
    Can you guys actually be of some use? Instead of this "post your diagnostics".... Obviously its a problem on your side when multiple individuals are having the same problem.... servers are not responding...and we have yet to actually hear from arch... this is stupid. When you guys figure out the problem, feel free to share it with YOUR CUSTOMERS!
  • shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    edited August 2014
    Well out of all the DC's & SNR's, this error popped up as well.

    Login server disconnected: 208.95.186.37:7422
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

  • mingtowmingtow Member Posts: 19 Arc User
    edited August 2014
    Oh, so I am not the only one with this problem? Well have they at lest sead that there is a problem and they are working on it?
  • kelshandokelshando Member Posts: 887 Arc User
    edited August 2014
    crimpson7 wrote: »
    Same here. I ran a tracert and it seems that the problem is located at oneof the Cogentco servers bcause after Hop number 10 the response delay takes off at about 187- 190 ms

    12 100 ms 98 ms 99 ms be2138.ccr22.bos01.atlas.cogentco.com [154.54.43
    .202]
    13 278 ms 210 ms 207 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.

    Ya mine as well.. my route is all 30 to 50 till it hits hop 12 and 13.. I'm getting disconnects in STO as well and NWN.. and a lot of them.
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