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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Launcher not functioning

kasrkinbadgerkasrkinbadger Member Posts: 0 Arc User
edited August 2014 in Windows and General: PC, Network, and Other Technical Issues
Hello I have an issue where my launcher doesn't load and just says loading please wait in the top corner and the background is black I have no interactive capability with it I have tried it through arc and steam and still have the same result. When I tried to validate via steam it redownloads 2 files and attempts to launch but the problem just repeats does anyone have any insight? Thanks in advance
Post edited by kasrkinbadger on

Comments

  • kemlikemli Member Posts: 0 Arc User
    edited August 2014
    Hi

    I was actually going to post the exact same thing today. The 2 files are usually 27.4MB for me and no idea what they are.

    I'm currently outside the US and I've been dealing with this issue since the last patch. I've been in contact with support directly and they've recently advised me to post it on the forums for advice.

    I have however been able to enter the game via ARC, even though I have massive lag when I do. Have you tried the force verify option on the ARC launcher and enable the 'Show all games' option? That at least gave me entry, even if it was a bit unplayable.
  • neospiker681neospiker681 Member Posts: 5 Arc User
    edited August 2014
    Im having the same problem. I was trying to enter a door on DS9 station when the game just froze so I DC'ed. Now when I try to log back in I just get the black loading window.
  • diggingcrumpetdiggingcrumpet Member Posts: 88 Bug Hunter
    edited August 2014
    Hi, I am experiencing the same fault. Launcher just sits there on Loading Please Wait screen for ever. Sometimes it will eventually load, but rarely.

    I hope we can find a fix soon!!
  • spaceeagle20spaceeagle20 Member Posts: 971 Arc User
    edited August 2014
    diggingcrumpet wrote: »
    Hi, I am experiencing the same fault. Launcher just sits there on Loading Please Wait screen for ever. Sometimes it will eventually load, but rarely.

    I hope we can find a fix soon!!

    Same here ... and the usual pattern : half an hour of smooth play and a couple of hours of unplayable lagging.
    Right when my holidays started and I had a lot of time to play STO.
    This is the worst trick they could play on.
    I am super-pissed off and I am seriously thinking of quitting for good.
    So, yes I hope they find a fix soon
    P58WJe7.jpg


  • diggingcrumpetdiggingcrumpet Member Posts: 88 Bug Hunter
    edited August 2014
    Bump....any updates here cryptic?? Would really appreciate some feedback!
  • makaitworivermakaitworiver Member Posts: 2 Arc User
    edited August 2014
    same here..and i get tons of server not responding + lag problems...i am at singapore..but...i don't have problems on other games except this....
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