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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Steam

captainpugwash1captainpugwash1 Member Posts: 908 Arc User
edited June 2014 in Windows and General: PC, Network, and Other Technical Issues
So every time i try and load the game with Steam it crashes BUT when i load it with Arc it works fine,,,,,,,,,mmmm,,!!!!!
Post edited by Unknown User on

Comments

  • jockey1979jockey1979 Member Posts: 1,005 Arc User
    edited June 2014
    captainpugwash1 wrote: »
    So every time i try and load the game with Steam it crashes BUT when i load it with Arc it works fine,,,,,,,,,mmmm,,!!!!!

    I load it with Raptr :P
  • captainpugwash1captainpugwash1 Member Posts: 908 Arc User
    edited June 2014
    Always use steam but now the game crashes at start up but all my other games are ok,,,,,bit odd.

    PS im in the UK,,,
  • jockey1979jockey1979 Member Posts: 1,005 Arc User
    edited June 2014
    captainpugwash1 wrote: »
    Always use steam but now the game crashes at start up but all my other games are ok,,,,,bit odd.

    PS im in the UK,,,

    Have you tried bypassing steam and just loading the launcher directly? (you can also load the game without the launcher to test)

    I had an issue once and it was the launcher doing it.

    Also, you can force verify the game in steam and then in the launcher to redo all files.
  • tucana66tucana66 Member Posts: 710 Arc User
    edited June 2014
    captainpugwash1 wrote: »
    So every time i try and load the game with Steam it crashes BUT when i load it with Arc it works fine,,,,,,,,,mmmm,,!!!!!
    This is really troubling to hear. This isn't the first recent post on this topic.

    PWE/Cryptic: In my household, we're considering adding a new STO account for a new player. That person wants to access STO through their existing Steam on Windows account. (NOT SteamOS. We know that is a Linux platform. Only the Steam client for Windows.)

    This includes a probable lifetime STO subscription and STO Legacy of Romulus purchase.

    Could you please advise if the Steam client issue is being addressed by Cryptic (PWE), or this is an issue for Valve (parent company of Steam)?

    Please also update your release notes to address this issue.

    If this issue needs to be addressed differently, e.g. filed as a bug report to Valve (Steam) or PWE/Cryptic, then please advise.

    (Moderators: Please help us understand the best way to uplevel this issue.)
  • captainpugwash1captainpugwash1 Member Posts: 908 Arc User
    edited June 2014
    Was working fine last night but this am crashes then force verify then crashes,,,,,
    Will have a play around and see what happens...
  • vladddievladddie Member Posts: 0 Arc User
    edited June 2014
    I have steam and not arc, but I don't use steam to launch. I have a direct shortcut to the launcher. Checked it just now and works fine, even with steam running.
  • askrayaskray Member Posts: 3,329 Arc User
    edited June 2014
    tucana66 wrote: »
    This is really troubling to hear. This isn't the first recent post on this topic.

    PWE/Cryptic: In my household, we're considering adding a new STO account for a new player. That person wants to access STO through their existing Steam on Windows account. (NOT SteamOS. We know that is a Linux platform. Only the Steam client for Windows.)

    This includes a probable lifetime STO subscription and STO Legacy of Romulus purchase.

    Could you please advise if the Steam client issue is being addressed by Cryptic (PWE), or this is an issue for Valve (parent company of Steam)?

    Please also update your release notes to address this issue.

    If this issue needs to be addressed differently, e.g. filed as a bug report to Valve (Steam) or PWE/Cryptic, then please advise.

    (Moderators: Please help us understand the best way to uplevel this issue.)
    If it was a major issue, there would be hundreds of threads/posts about it. Odds are this is a limited situation. Force verify all files is the best option as there is nothing going on server side that I'm aware of that'd bork steam (considering it's just a launcher in it's basic term it wouldn't effect any STO materials).
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • url1kurl1k Member Posts: 46 Arc User
    edited June 2014
    As was said in the thread started about this started yesterday, it only appears to be happening to those using the Steam beta.
  • captainpugwash1captainpugwash1 Member Posts: 908 Arc User
    edited June 2014
    url1k wrote: »
    As was said in the thread started about this started yesterday, it only appears to be happening to those using the Steam beta.

    Thanx for info & yes it is steam beta.
  • vetteguy904vetteguy904 Member Posts: 3,937 Arc User
    edited June 2014
    i have the latest update for steam and no issues
    sig.jpg
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