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TRIBBLE through ARC? [Team is Investigating]
the1tigglet
Member Posts: 1,421 Arc User
I'm posting this in both games because there's something fishy going on here. I've played STO now for 4 years. I've used STEAM for 1 year for the login. I've always used the interface on STEAM and the STO launcher to type in my password, never had an issue.
1 week after installing ARC I've been TRIBBLE. What's worse is while I was being TRIBBLE on NWO I was actually logged into STO playing.
Isn't there a main login server to prevent multiple logins on accounts on ARC? apparently not!
1 week after installing ARC I've been TRIBBLE. What's worse is while I was being TRIBBLE on NWO I was actually logged into STO playing.
Isn't there a main login server to prevent multiple logins on accounts on ARC? apparently not!
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"Coffee: the finest organic suspension ever devised. It's got me through the worst of the last three years. I beat the Borg with it."
Your post just got me thinking. Why isn't ARC using the security system STO has in place that sends a code to you when you access STO or the Gateway from another computer?
Can't say anything about NWO cause I don't play the game.
Our Battles
That said, we can definitely use more information, however it would be best to open up a ticket so our team can look into your account individually.
Also please remember to never provide personal information to anyone, even here on the forums.
It sounds like neither login used ARC. I know at one time it was possible with the Cryptic launcher to be logged into STO and Champions at the same time on the same account. It was even possible to log into Holodeck and Tribble at the same time with the same account.
However, it doesn't matter how multiple loggins were achieved. What matters is how his computer was made vulnerable and ARC or whatever else it could have been didn't need to be running at the same time that TRIBBLE info was used.
anything can be TRIBBLE, and it doesn't come from what you install it normally comes from what you don't install
regards,
Robert
Still possible, thank god.
Joined January 2009
Well considering I haven't typed in my password since using ARC and I've done 4 complete scans before and after the incident all with negative results, there's not much evidence for it being anything else.
Actually it does matter. I've used battle.net and they specifically make it so that you cannot log into one game while logged into another as a security precaution because of this problem.
So people here are advocating for Cryptic that this isn't a security issue that someone could be logged into another game while you're playing a different game and you are perfectly fine with them going through your things on the other game with 0 warnings 0 alarms going off at the game developer login server side?
Unfortunately that's not what the logs are saying on NWO for transactions I didn't authorize while I was playing STO. apparently ARC doesn't do this yet according to the Cryptic Admin over at NWO, they claimed that this particular system, of kicking you off of the game you're playing if you try to login to multiple games, is not part of ARC yet and thus what happened to me is the result, How can this thing be marketed with freebies when basic security hasn't been installed into it's design yet and why is it there are two different stories on how ARC security works between two different Cryptic officials?
That link didn't send me anywhere that I could tell that there was a pm system of messaging the but I'll try the name in this post.
Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
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Well it is kind of fishy that I've done multiple scans now even after updates with a great AV program, anti-malware program, had a techy friend check for invisible files that these scanners would miss (which he's absolutely great with considering he does this for a living) and considering the fact that since downloading ARC it actually doesn't ask for the login and password to login except 1 time when you first download it. So there's a bunch of holes in your insisting it was something else.
I have since received help from the support team they were exceedingly quick about this response I noticed (unusually so actually comparing it to problems I've had in the past) and everything was returned. Hopefully this issue will be addressed behind the scenes in programming quickly.
You might want to edit.
From TOS: e. unsolicited promotions, political campaigning, advertising or solicitations;
If you're signed in, ARC bypasses the launcher login so you go right into the game.
No kidding! So many game bugs that have been here for months or years but are ignored while the try to reinvent steam instead of fixing them.
Maybe we should organize anniversary events for some of the bugs.
I do know that when NWO first came out, people signed into the Launchers for both games at the same time, in an attempt to download NWO while playing STO. While the download while playing didn't work due to port conflicts, it does seem that it was possible to login to both games simultaneously. So Arc hasn't "removed" any security checking that was there before, it never existed and will be coming later.
If Arc were the sole method of launching PWE games it would be easy for PWE to implement single-session sign-on. The fact that Steam will continue to a launcher for STO adds a complication. But until the existing Launchers are mothballed, I imagine that it will be possible to have an account signed on multiple times, so long as they are using running different games.
The "Account Guard" should have protected you from someone using to credentials signing in from a new location. On the old STO website, it was possible to see and revoke your Account Guard authorisations, but this doesn't appear to be possible through the new "Arc" website. This is a step backwards.