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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

I thought this was fixed??

halcyon3halcyon3 Member Posts: 60 Arc User
edited December 2013 in Windows and General: PC, Network, and Other Technical Issues
After being offline for the last 2 weeks due to

Fatal error: Direct ?D driver returned error code
(DXGI_ERROR_DEVICE_REMOVED) while checking sync query
Technical details: sync query 6 0x18423200 GetData == 0x887a0005 0 NF
635
D3D11 Device removed due to DXGI_ERROR_DEVICE_HUNG 0x887a0006

i get every time i tried to log in, i am now getting this again today and once again am unable to get ingame, i problem i never had before the last fortnights patches :mad:

unfortunately after this latest time i am now seriously considering my gaming future, dont get me wrong I love STO and all the friends i have made, but this is not even funny anymore and may have to look elsewhere for my fun :(

Any help would greatly be appreciated
Post edited by halcyon3 on

Comments

  • zeihmelezeihmele Member Posts: 8 Arc User
    edited December 2013
    I too am having this issue. But I'm able to play for twenty minutes to an hour before it crashes to desktop and I see. http://www.freeimagehosting.net/newuploads/txux3.jpg
  • jeffel82jeffel82 Member Posts: 2,075 Arc User
    edited December 2013
    A little research comes up with this:
    DXGI_ERROR_DEVICE_REMOVED
    0x887A0005

    The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. The application should destroy and recreate the device. For help debugging the problem, call ID3D10Device::GetDeviceRemovedReason.
    DXGI_ERROR_DEVICE_HUNG
    0x887A0006

    The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed.

    I hope this is helpful in some way. It looks like you need to take a look at your video cards.
    You're right. The work here is very important.
    tacofangs wrote: »
    ...talking to players is like being a mall Santa. Everyone immediately wants to tell you all of the things they want, and you are absolutely powerless to deliver 99% of them.
  • zeihmelezeihmele Member Posts: 8 Arc User
    edited December 2013
    I have no issues in any other games. This started after the Xmas event. I had no issues prior to that.
  • sennahcheribsennahcherib Member Posts: 2,823 Arc User
    edited December 2013
    week after week, new problems appear:

    direct x11 problem, (half solved by lowered my settings)
    now the game freeze, and i can't do anything, the only thing that i can do, is to restar manually my computer.

    pc:

    windows 7
    intel i3
    amd HD 7700 --> with an old ati drivers, the game was almost unplayable with the latest
    ram: 8gb
    direct x11

    i don't have problems with my internet connection: cable 20 mb/s

    i followed all the recommendations put in the forum, but this is always the same thing
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