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I can get on all my toons but one
kirkson2
Member Posts: 161 Arc User
One toon keeps crashing everytime i try to log the toon on
what can i do about it:)
what can i do about it:)
Klingons smell worse than wookies:D
Post edited by kirkson2 on
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reset everything to default
lower graphics, sound etc.
try again on regular version.
Short 10 sec trailer for Cube 571
The one good thing about being Borg you never need tech-support
Before you post in the STO tech support forum
Safe mode is enabled through a check box in the Launcher Options menu. (its near the bottom, so scroll down...)
tried graphic drivers-fail
tried tribble- toon can get on tribble but not on regular server
submitted a ticket hoping for best
When I try to log in with one of my characters, the game crashes! I can log in with my other characters without any problems. (Angelica engine MMO games only)
Here are several solutions that have worked for our players. Please take some time and carefully go over them.
You can try turning down the graphic settings for the game, and then quickly clicking on "Return to Town", or "Town Portal" as the game logs in before it crashes.
You can try logging with your character. When the loading screen appears, press and hold the W key. (or the A, S, or D keys) When the game loads, your character should be running. The error message will still appear, but continue holding down W until your character has run beyond the spot where your game crashed. Restart the game and you should be able to play as normal. You may need to run the game in windowed mode for this to work. If your character was flying at the time, you will probably need to restart the game and try again after he lands.
Another thing to be aware of that you can try, is that you can log into a character on the SAME ACCOUNT (that has no problem logging in) before you log into the character you want to log in with (and are having problems with). If you don't have another character, simply make one. This for some reason enables you to log in to the character you wanna log in with the next time you try to log i .
Please note though, if you disconnect, you have to repeat the process, because it won't work once again.
Another method to try is going to the game Launcher screen, go to Settings, and turn ALL of the Settings to the left, to be OFF and un-check (turn off) all of the graphic settings. Try experimenting with the in-game settings with another character.
Select Windowed mode, and choose a default resolution like 800x600, or 1024x768 (or whatever works for you from the list.)
Then attempt to Start the game, select the character that was giving you the issue (and crashing to the desktop with an error log screen showing up) and see if you can get in game after making those changes.
It may take multiple tries to get success.
If you continue to have problems, please send in a ticket to Tech Support and let us know exactly what you have tried, and what errors that you got.
sounds like the Tech suggested almost everything we said here to try already
the holding down the movement keys while the char loads is a good idea.
Also I would just add to it, when you have the game in window mode and doing everything else. Just make sure STO is the only thing you have on.
turn off Teamspeak, turn off im chats, turn off anything that makes your system have to work so it can give a 100% to getting you unstuck.
Also Bypass your router and connect your computer directly to the modem and connect and try pushing forward, also just try pressing the auto-walk. so you don't over load your keyboard and get that annoying beep sound.
Short 10 sec trailer for Cube 571
The one good thing about being Borg you never need tech-support
Before you post in the STO tech support forum