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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Seriously, wtf is up with loading screen and server not responing + disconnecting?

displayname707displayname707 Member Posts: 0 Arc User
edited October 2013 in Windows and General: PC, Network, and Other Technical Issues
I`m actually getting sick and tired these disconnects during loading screens... You play the game, you know that you get a loading screen everywhere you go.

Are you aware of this problem that your server disconnects the player during loading screen? Are you working on the problem?

If you dont care just rename the "loading screen" to "disconnecting screen".
Post edited by displayname707 on

Comments

  • displayname707displayname707 Member Posts: 0 Arc User
    edited October 2013
    http://www.youtube.com/watch?v=K8E_zMLCRNg
  • miirikmiirik Member Posts: 483 Arc User
    edited October 2013
    Things for me are right back to the way they were just before the patch but now it's even "slightly" worse, I am having trouble even getting my characters to load in character select.

    I got into the map once, but immediately SERVER NOT RESPONDING for eternity
  • displayname707displayname707 Member Posts: 0 Arc User
    edited October 2013
    http://www.youtube.com/watch?v=U9c_KttvQPU
  • jbmonroejbmonroe Member Posts: 809 Arc User
    edited October 2013
    This started happening to me about a month ago after two years of it not happening at all--in fact, I can't get to the server right now. Usually there's a logjam inside Cogent Networks which slows everything down, but this morning it's clean from here to there. I can trace to the server but it's just not responding.

    "Frustration level increasing exponentially, Captain. It will be off the scale in three, two, o--"
    boldly-watched.png
  • capnshadow27capnshadow27 Member Posts: 1,731 Arc User
    edited October 2013
    I hate the issue of server not respinding, i have finally managed to get rid of ir aside from every now and then at certain times of day.

    I get some rubberbanding in its place though.

    And the suckiest part of it all, not cryptic/PWE being the ones at fault so there isnt much that can be done. I hate that fact. Very much.
    Inertia just means you can do Powerslides in you carrier!
    I am Il Shadow and i approve these Shennanigans!
    [SIGPIC][/SIGPIC]
  • UnknownUnknown
    edited October 2013
    This content has been removed.
  • shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    edited October 2013
    You can thank the horrible internet companies here in the good ol' USA seeing how its infrastructure is soooo out of date and held up by big businesses providing poor quality service for over inflated prices.
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

  • UnknownUnknown
    edited October 2013
    This content has been removed.
  • sandormen123sandormen123 Member Posts: 862 Arc User
    edited October 2013
    apocalypse2001 wrote: »
    its been happening since yesterday:

    - login2_server

    -random disconnecting

    -characters not loading

    - "rubber-banding" in and out of missions

    its getting ridiculous.

    If this keep happening for the next ten days, they need to push forward the new season release date to November.

    If they don't its going to be chaos

    Now, the funny thing is... ...even if they magically improve the US internet-infrastructure, we'll still see a few days of utter chaos when the new season arrives. :o
    I feel with You though. The only thing worse than bad internet, is no internet.
    Strangely enough my connection here in Denmark is pretty ok, rarely any rubberbanding, and few disconnects. -Some... ....but not hair-rippingly bad.
    /Floozy
  • stutiguiasstutiguias Member Posts: 2 Arc User
    edited October 2013
    they do not care or will say that the problem is with you, regrettable, we all know they could do better, think it is not worth the cost
  • UnknownUnknown
    edited October 2013
    This content has been removed.
  • stevedudemanstevedudeman Member Posts: 139 Arc User
    edited October 2013
    I am having major disconnect issues. It seems when I either switch maps or when a queue pops and I get into a STF or other mission, I'll get rubberbanding for a bit then totally kicked off after 'Server not Responding' for a minute or so. I've checked cables, switched to and from wireless connections I have available and nothing seems to help...Only started after yesterdays patch. Before that, I haven't had any issues...
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited October 2013
    stevedudeman wrote: »
    I am having major disconnect issues. It seems when I either switch maps or when a queue pops and I get into a STF or other mission, I'll get rubberbanding for a bit then totally kicked off after 'Server not Responding' for a minute or so. I've checked cables, switched to and from wireless connections I have available and nothing seems to help...Only started after yesterdays patch. Before that, I haven't had any issues...

    Did you check your connection through the Internet to the STO Servers? What does you 'Trace Route' and 'Net Test' network diagnostic results look like? Both tests are described in this thread...

    http://sto-forum.perfectworld.com/showthread.php?t=225155
  • stevedudemanstevedudeman Member Posts: 139 Arc User
    edited October 2013
    Thanks for the reply. Here it is.

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\steve_000>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 8 ms 8 ms 7 ms 142.254.152.225
    2 8 ms 9 ms 8 ms tge3-1.wkshwiwksh-swt401.wi.rr.com [24.160.230.4
    4]
    3 79 ms * 81 ms tge1-8.nprrwinrpr-swt402.wi.rr.com [24.160.225.2
    3]
    4 9 ms 8 ms 11 ms tge1-7.nprrwinrpr-swt401.wi.rr.com [24.160.225.2
    1]
    5 7 ms 8 ms 7 ms tge1-4.dlfdwidlfd-swt401.wi.rr.com [24.160.228.9
    0]
    6 11 ms 14 ms 10 ms tge0-9-0-1.gnfldwibb-ccr01.mwrtn.rr.com [24.160.
    228.253]
    7 13 ms 15 ms 14 ms ae-6-0.cr0.chi10.tbone.rr.com [66.109.6.204]
    8 11 ms 12 ms 11 ms ae4.pr1.chi10.tbone.rr.com [66.109.1.66]
    9 61 ms 50 ms 50 ms te0-3-0-27.ccr21.ord03.atlas.cogentco.com [154.5
    4.11.145]
    10 60 ms 52 ms 54 ms be2006.mpd21.ord01.atlas.cogentco.com [154.54.5.
    17]
    11 49 ms 46 ms 55 ms be2138.ccr22.bos01.atlas.cogentco.com [154.54.43
    .202]
    12 47 ms * 47 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 43 ms 50 ms 52 ms 38.111.40.114
    14 39 ms 40 ms 54 ms 208.95.185.41

    Trace complete.
  • stevedudemanstevedudeman Member Posts: 139 Arc User
    edited October 2013
    And this...
    unable to allocate performance buffer
    contacting nettest server..
    Local IP: 174.102.236.198
    Ping: 40.6 msec
    Port: 80: 658 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 552 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 544 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 443: 1206 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 645 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7255: 581 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 1233 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7003: 644 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 1181 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7202: 532 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 442 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 7499: 547 KB/sec 0 KB/sec 0 KB/sec 500
    Port: 80: 1233 KB/sec 0 KB/sec 0 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited October 2013
    stevedudeman wrote: »
    Thanks for the reply. Here it is.

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\steve_000>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 8 ms 8 ms 7 ms 142.254.152.225
    2 8 ms 9 ms 8 ms tge3-1.wkshwiwksh-swt401.wi.rr.com [24.160.230.4
    4]
    3 79 ms * 81 ms tge1-8.nprrwinrpr-swt402.wi.rr.com [24.160.225.2
    3]
    4 9 ms 8 ms 11 ms tge1-7.nprrwinrpr-swt401.wi.rr.com [24.160.225.2
    1]
    5 7 ms 8 ms 7 ms tge1-4.dlfdwidlfd-swt401.wi.rr.com [24.160.228.9
    0]
    6 11 ms 14 ms 10 ms tge0-9-0-1.gnfldwibb-ccr01.mwrtn.rr.com [24.160.
    228.253]
    7 13 ms 15 ms 14 ms ae-6-0.cr0.chi10.tbone.rr.com [66.109.6.204]
    8 11 ms 12 ms 11 ms ae4.pr1.chi10.tbone.rr.com [66.109.1.66]
    9 61 ms 50 ms 50 ms te0-3-0-27.ccr21.ord03.atlas.cogentco.com [154.5
    4.11.145]
    10 60 ms 52 ms 54 ms be2006.mpd21.ord01.atlas.cogentco.com [154.54.5.
    17]
    11 49 ms 46 ms 55 ms be2138.ccr22.bos01.atlas.cogentco.com [154.54.43
    .202]
    12 47 ms * 47 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    13 43 ms 50 ms 52 ms 38.111.40.114
    14 39 ms 40 ms 54 ms 208.95.185.41

    Trace complete.

    So your 'Net Test' is only showing unidirectional data transfer (which is not good) indicating a Internet connection issue, and the sudden increase of latency close to your Internet connection looks very suspicious.

    You will probably need to contact your Road Runner ISP and ask them diagnose a issue with severe packet drop on your connection to the STO servers...
  • stevedudemanstevedudeman Member Posts: 139 Arc User
    edited October 2013
    Thanks grouchy. Did another trace today after I noticed things seemed to be running smoothly. It looks like it took a different path this time. Wonder if RR got their sh** together or if this is just random...

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\steve_000>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 12 ms 8 ms 9 ms 142.254.152.225
    2 7 ms 6 ms 19 ms tge3-1.wkshwiwksh-swt402.wi.rr.com [24.160.225.44]
    3 9 ms 16 ms 15 ms tge1-1.nwblwinbln-swt402.wi.rr.com [24.160.225.133]
    4 10 ms 11 ms 12 ms tge1-3.brfdwijana-swt401.wi.rr.com [24.160.225.100]
    5 19 ms 15 ms 8 ms tge1-4.brfdwijana-swt401.wi.rr.com [24.160.228.26]
    6 11 ms 19 ms 10 ms tge0-9-0-0.milzwift-ccr01.mwrtn.rr.com [24.160.225.64]
    7 14 ms 14 ms 10 ms ae-6-0.cr0.chi30.tbone.rr.com [66.109.6.206]
    8 23 ms 15 ms 14 ms ae-0-0.cr0.chi10.tbone.rr.com [66.109.6.20]
    9 11 ms 15 ms 12 ms ae0.pr1.chi10.tbone.rr.com [107.14.17.192]
    10 53 ms 51 ms 65 ms te0-3-0-27.ccr21.ord03.atlas.cogentco.com[154.54.11.145]
    11 72 ms 55 ms 54 ms be2004.mpd22.ord01.atlas.cogentco.com [154.54.5.9]
    12 60 ms 53 ms 45 ms be2139.ccr21.bos01.atlas.cogentco.com [154.54.43.178]
    13 50 ms 57 ms 51 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
    14 49 ms 52 ms 52 ms 38.111.40.114
    15 47 ms 53 ms 49 ms 208.95.185.41

    Trace complete.

    C:\Users\steve_000>
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