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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Support Section of Website Messed Up

switchngcswitchngc Member Posts: 0 Arc User
edited August 2013 in Windows and General: PC, Network, and Other Technical Issues
If I go to the Support link at the top of the page it will take me to the Support section but "logs me out" (As soon as I am back to the forum I'm logged in again). If I click to see "my tickets" or if I click the login link I get the following:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
Post edited by switchngc on

Comments

  • mikewendellmikewendell Member Posts: 0 Arc User
    edited June 2012
    Been reported before. Still waiting....
  • prynnceprynnce Member Posts: 98 Arc User
    edited August 2013
    Would be nice if they let us know they are working on it.
  • prynnceprynnce Member Posts: 98 Arc User
    edited August 2013
    I cannot access any of my support tickets whatsoever including complaintss about this issue...... all my browsers are failing because of too many redirects. Please help us pwe brandflakes!!!
  • askrayaskray Member Posts: 3,329 Arc User
    edited August 2013
    It's been stated countless times they are aware of the redirect loop and are trying to fix it.

    If you need to file a support ticket and you can't using the support website, you can e-mail customerservice@perfectworld.com
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


  • prynnceprynnce Member Posts: 98 Arc User
    edited August 2013
    askray wrote: »
    It's been stated countless times they are aware of the redirect loop and are trying to fix it.

    If you need to file a support ticket and you can't using the support website, you can e-mail customerservice@perfectworld.com

    I have never seen a post during my search regarding the issue that has been ongoing for like a month now. May I suggest they sticky it?
  • shaltorshaltor Member Posts: 72 Arc User
    edited August 2013
    According to PWE, you are supposed to post here -

    http://sto-forum.perfectworld.com/showthread.php?t=765581&page=2

    Feels kinda like a run around to me.

    I've been given the run around before, and this definitely feels like one.
  • prynnceprynnce Member Posts: 98 Arc User
    edited August 2013
    shaltor wrote: »
    According to PWE, you are supposed to post here -

    http://sto-forum.perfectworld.com/showthread.php?t=765581&page=2

    Feels kinda like a run around to me.

    I've been given the run around before, and this definitely feels like one.

    Sighs, I wish for a solution
  • prynnceprynnce Member Posts: 98 Arc User
    edited August 2013
    See the following link for a solution: http://sto-forum.perfectworld.com/showpost.php?p=11855081&postcount=26

    Mods please close this thread.
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