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Once upon a time, there was a story known as Nukara and the Fatal Error

ukkorbyukkorby Member Posts: 0 Arc User
Hey Folks,

I was hoping somebody may be able to shed some light onto this for me, I've been gaining Nukara Marks for quite some time now by being the good hero and rescuing my fellow Redshirt, however for the past 10 tries I TRY to enter the Nukara system I get a Fatal Error and the game crashes...followed by the standard box to fill out a report of what happened.

I've filled out the report (each time) verified my files (each time) although its still not working, Now folks I am a very patient guy although this is starting to get the better of me and test my patience. . :( any help would certainly be appreciated regarding this issue.

Thank you for reading

[UF]UKKorby
Post edited by ukkorby on

Comments

  • ukkorbyukkorby Member Posts: 0 Arc User
    edited July 2013
    Anybody?! This is still happening despite me disabling all on demand patching and downloading another 3.4GB of files...all verified.:(
  • ukkorbyukkorby Member Posts: 0 Arc User
    edited August 2013
    I have decided to include the error message which pops up when ever I try and enter the Nukara System, I have verified ALL of my files and even enabled on demand patching just incase I was missing ANY files, this issues is still persisting to wind me up...:mad:

    http://img703.imageshack.us/img703/796/1t7q.jpg
  • rhannrhann Member Posts: 7 Arc User
    edited August 2013
    Seems some gateway along the line is causing the problem, on other threads they say it is a verizon problem, no idea if verizon equipment is part of cryptic online games service along the way. I got the same problem as you did with three of my toons, one in KDF academy and two on DS9, and now, i get a unable to authenticate message on patch/login window, and cant get into STO.. or Neverwinter or Champions Online either.

    But i can login into other online games without problem,so it is something PWI/Cryptic will have to solve.

    And i hope they dont take long doing it.
  • rhannrhann Member Posts: 7 Arc User
    edited August 2013
    Damn, i read this on another post, instead of your normal username, type the e-mail you registered with and use your usual password it should get you into the game. mine is verifying file right now.
  • suuperduudesuuperduude Member Posts: 367 Arc User
    edited August 2013
    rhann wrote: »
    Seems some gateway along the line is causing the problem, on other threads they say it is a verizon problem, no idea if verizon equipment is part of cryptic online games service along the way. I got the same problem as you did with three of my toons, one in KDF academy and two on DS9, and now, i get a unable to authenticate message on patch/login window, and cant get into STO.. or Neverwinter or Champions Online either.

    But i can login into other online games without problem,so it is something PWI/Cryptic will have to solve.

    And i hope they dont take long doing it.

    It's dying in Boston on Cogent equipment.
    --
    Lion Heart of Hammer Squadron
  • ukkorbyukkorby Member Posts: 0 Arc User
    edited August 2013
    So I take the situation is just a waiting game until the big gets fixed?
  • johnstewardjohnsteward Member Posts: 1,073 Arc User
    edited August 2013
    They wont fix a bug only one or two guys have a problem with.
  • stoutesstoutes Member Posts: 4,219 Arc User
    edited August 2013
    ukkorby wrote: »
    I have decided to include the error message which pops up when ever I try and enter the Nukara System, I have verified ALL of my files and even enabled on demand patching just incase I was missing ANY files, this issues is still persisting to wind me up...:mad:

    http://img703.imageshack.us/img703/796/1t7q.jpg

    Isn't one of the .hogg files corrupt? It seems the game is unable to extract it's needed content.

    Try to rename (yes, rename... don't delete just yet) all the .hogg files and let the patcher re-download them. I can't guarantee this works but it's worth a try.
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • ukkorbyukkorby Member Posts: 0 Arc User
    edited August 2013
    stoutes wrote: »
    Isn't one of the .hogg files corrupt? It seems the game is unable to extract it's needed content.

    Try to rename (yes, rename... don't delete just yet) all the .hogg files and let the patcher re-download them. I can't guarantee this works but it's worth a try.

    Ok, so I rename the files although I'm a little confused as to what I will rename them too? I appreciate you helping me with this.

    Kind Regards:D
  • ukkorbyukkorby Member Posts: 0 Arc User
    edited August 2013
    So rename the .hogg files to anything or something specific ?
  • stoutesstoutes Member Posts: 4,219 Arc User
    edited August 2013
    you can add "old_" or something, it doesn't really mind. It's just that the game can't "find" these files.

    Why renaming instead of deleting? If the update doesn't work, you can always give them the original name (and do everything except nukara).
    maxvitor wrote: »
    Nerf is OP, plz nerf
    That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.

    I call it, the Stoutes paradox.
  • ukkorbyukkorby Member Posts: 0 Arc User
    edited August 2013
    I've just decided to just uninstall it and re-install, much simpler :P

    Wish me luck!
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