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Cryptic, Please stop with the maintenance all the time.
maxdragon77
Member Posts: 44 Arc User
Every time I play the servers are either down or about to come down. Also these absurd 3 and a half hour maintenance times are ridiculous. Especially when there's some tiny little patch that doesn't seem to change any of the real problems in the game right now.
Now if you were going to fix the auto-kicking from the high demand pve events due to UI not auto parting correct I would gladly understand, but you just say stability in announcements. News flash to Cryptic, server still lag terrible and come down every 5 or 6 hours. Thats not stable. Did you guys just take a vacation or something after LoR launch? I bet thats what happend cause we have gotten nada from you guys since.
Now if you were going to fix the auto-kicking from the high demand pve events due to UI not auto parting correct I would gladly understand, but you just say stability in announcements. News flash to Cryptic, server still lag terrible and come down every 5 or 6 hours. Thats not stable. Did you guys just take a vacation or something after LoR launch? I bet thats what happend cause we have gotten nada from you guys since.
Post edited by maxdragon77 on
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Honestly, people try to be a little polite here. Not everything the developers do is uncontested by the playerbase, there is appropriate critique across the board but there is also really unappropriate critique. And that's, for example, nagging about the developers DOING THEIR WORK...
Get the Forums Enhancement Extension!
On a serious note. Making bugs is easy (a typo here, and wrong number there, an incomplete call back here etc) - fixing them, not so much. Add to that, not all bugs are equal. Some are relatively easy to spot/easily fixable whilst others may take longer to find/fix/rejig. You've also got to remember that fixing one bug can cause other sections of code to do things that were not expected with the possible outcome being even more bugs to fix.
Am I slightly aggravated as a paying customer (read: subscriber) about these down times, yes. However, I know that they are a necessary evil and I am learning to live with them.
Fed: Astarsha, level 60 tactical officer
KDF: K'tana level 54 tactical officer
- The game server is not running at all due to some "emergency maintenance" or another off-schedule "scheduled mainentance". This goes on for hours during the timeframe I am actually able to play the game. So that's a whole day lost from my perspective.
- I am able to logon and play for about 45-60 minutes before the server goes down and stays down for hours. Then the game stays down long enough that I can no longer wait for it to come back up. So, that's an hour of playable time for a whole day.
I purchased the Legacy Pack, and I've been a loyal STO lifetime player since the game first went live in 2010. I have never seen the game run so poorly as now. I have been able to play the game maybe SIX total hours since LoR hit Holodeck.
Is this what I paid for? Get it together, PWE. This is shameful. You are going to lose the majority of your players.
-tharrisx
If you're wanting something to do I have some ironing that needs completing. I'll even give you an accolade for doing it.
But there's a bug list for LoR as long as my arm - some of which existed and were reported on Tribble - that have yet to be addressed.
Downtime that doesn't bother to address these issues is not neccessary.
Think about it.....HUGE update probably requires patching.
Nuff said
At least 2 days a week the shutdowns should be scheduled so that non US Players are not affected, so a more non discriminating practice is highly recomended.
Maybe some of you guys can let them fix the game so everyone can play, eh ?
Awoken Dead
Now shaddup about the queues, it's a BUG
Patch the game I say.
Patch any time or all day.
Patch, patch, patch - patch awaaaaay!
I'd rather have frequent patches with improvements and bug fixes, than wait a month or more while the game has severe issues.
STO Forum member since before February 2010.
STO Academy's excellent skill planner here: Link
I actually avoid success entirely. It doesn't get me what I want, and the consequences for failure are slim. -- markhawman
They told us today no patch and yet theres a patch when you log in. They say they are working on bugs, but they have been saying that stuff for years now. I am sure they will eventually fix it, but damit do you have to bring the server down for 3 ****ing hours just to put in a small patch. Some games with 1000s of servers can do it in 30 min to an hour tops. sure they have more people working, but this was their big launch. Their shot at getting back old members. They came back and they werent even close to ready for it as far as the servers go.
I love what they did. The contents great, but the service is bad. You cannot deny that the server are all the time coming down and then having 2 hour delays every time they do. I have yet for them to do a quick 15 to 20 min restart even when they say they are restarting. If you are truly not going to patch the game then restart them and turn them back on. You dont need 3 and a half hours to do it.
One being the downtimes being excessive....sorry but they are and out of the norm.
Second that they dont appear to fix anything. Sorry but this is also true. They explicitly state as such. "maintenance for stability" is NOT - This was broke so we fixed it.
Personally I would be much happier if they would acknowledge the problems and simply say "we are aware and are working on it" instead of dead silence. I know they mentioned the mail issue over a week ago but I'm pretty sure they havent even mentioned the pve que problem.
This is coming from someone who is quite grateful for their efforts and the game in general. But something does appear to be wrong here....either they dont have the manpower to do the job correctly or they are focusing on issue's that 80% of the playerbase doesnt give a damn about.
Regardless more feedback about what exactly they are doing over there is in order.
Well a good point as the servershutdowns comply with only 13% of the world population atm.
so yepp, server downtime is BAD and should not happen in a Perfect World.
Server Downtime without a real Patch is even worse, because then no progress is made at all.
every time you read the line "thanks for your patience" you know there goes another hand full of people who just lost their patience with you and got sick of all the waiting, uninstalled the client and are GONE.
that doesn't apply to already invested players, but there are plenty of freepers that aren't as invested as most of us here on the forums are,
if i get such a performance from any other game then i will try it maybe 2 maybe 3 days before i give up and uninstall it again.
It just boggles the mind that Cryptic after so many Seasons with the exact same server up server down shenanigans dance just doesn't get their stuff sorted out.
It also is bad PR if every time a new event or expansion or anything PR worthy comes out the servers crash and burn.
They are working so hard to make this game better and then they always stumble around when it goes live and these growing pains happen.
Yeah, but those people are impatient kidults and are no great loss.
As to the OP, I won't complain about patching/rebooting/retooling. LoR is a huge addition to the game and I fully expected there to be fairly severe consequences.
Yeah, please stop with the maintenance so we can play. I really want your servers to run non-stop without maintenance so they can fail and I won't be play for a very long time! :rolleyes:
9 Episodes = 30+ episodes...?
[SIGPIC][/SIGPIC]
It's pronounced "S.T.O." "Stow" sounds idiotic! lol
I'm thinking database template. If they're messing with the DB structure on their end they'll need to update the game on our end.
Awoken Dead
Now shaddup about the queues, it's a BUG
Indeed, and why work on server stability issues, so instead we can submit borg invasion missions and delete email while the server is crashing..... I mean, really.
That would be a lot of stored procedure calls updated for that size of patch as we have no DB on the client side.
Cross my fingers anything positive will happen to ingame mail on todays patch.
( insert 10 characters here )
Is not a perfect world after all.
<shrug>
I dunno whats in those piggs and hoggs, maybe the patchserver is confused and keeps throwing us all the same patch we got Saturday. At least the hour it takes me to d/l 135 Mb gives me time to eat and play with dogs.
Awoken Dead
Now shaddup about the queues, it's a BUG
If it were up to me, I'd have them take the game offline for a week or two so they could kill the infestation of bugs that litter the digital landscape of the game. If that generated nerdrage, so be it. It would allow some of the player base to catch up with life in general.
Let them have their times to at the very least "try" and fix the game. It seems like they break more things than they fix, that probably has a lot to do with the limited maintenance windows they have. So pick your poison, a game that takes a dump all the time, robbing you of play time, or servers going down all the time robbing you of playtime. Either way, you have to be patient. If you are an EU player, you have my sympathies as it cuts into prime hours for them.
Just curious - how do you play the game with such a slow download? It took me less than a minute to download today's patch.
STO Forum member since before February 2010.
STO Academy's excellent skill planner here: Link
I actually avoid success entirely. It doesn't get me what I want, and the consequences for failure are slim. -- markhawman
pretty sure they can afford it...
Not how that works.
Cryptic is based in California. So, all maintenance/downtime schedules revolve around the timezone they are in.
That's not "discriminatory" by any stretch. It's practical, plain and simple.
That is how it works. That is how it always will, and always should work.