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Scheduled Maintenance (May 29, 2013 - Canceled, being taken care of during downtime)
pwebranflakes
Member Posts: 7,741
Hi Captains,
We will be bringing down Star Trek Online tomorrow, Wednesday, May 29th, at 7AM PDT (click here to view in your timezone) for maintenance. We expect this maintenance to only last for 2.5 hours. The test server may also be unavailable during this time.
There are no patch notes for this maintenance other than "Server stability updates."
Thanks for your patience and understanding,
- The Star Trek Online Team
We will be bringing down Star Trek Online tomorrow, Wednesday, May 29th, at 7AM PDT (click here to view in your timezone) for maintenance. We expect this maintenance to only last for 2.5 hours. The test server may also be unavailable during this time.
Why is another maintenance necessary, and why at this time?
We do understand that this time is unfortunately inconvenient for some of our players, though in this particular situation we have server-side maintenance tasks that need to be performed ASAP in order to ensure a smooth play experience for everyone. We will do our best to complete this maintenance as quickly as we can in hopes of keeping the downtime to a minimum.
We do understand that this time is unfortunately inconvenient for some of our players, though in this particular situation we have server-side maintenance tasks that need to be performed ASAP in order to ensure a smooth play experience for everyone. We will do our best to complete this maintenance as quickly as we can in hopes of keeping the downtime to a minimum.
There are no patch notes for this maintenance other than "Server stability updates."
Thanks for your patience and understanding,
- The Star Trek Online Team
Post edited by pwebranflakes on
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Go!
We're working on bug fixes and hope to have them out to you all soon
Cheers,
Brandon =/\=
Take back your home,end the grind!
Volunteer moderators policing the forums is like a mall cop trying to solve a murder.
Exellent timing as always.
One dissapointment after another , i should be more optimistic perhaps but you guys
Are not making it easy the previous downtimes all resulted in longer downtime then
Stated and introducing login issues including the unkown login error that supposed
To be fixed. Iam lozing my faith rapidly.
Done.
Would not want to dissapointment now would we.
Yep. They're crying now about it.
I'm happy to hear that bug fixes are on the way. I miss colony invasion and gorn minefield, not to mention the mirror event!
Actually, the maintenace should be finished by the end of EU workshifts.
I was just poking a litle fun - they are always posting how Cryptic hates them, how Cryptic does it just to spite them, how Cryptic plans these things to TRIBBLE the european players. It just gets so predictable.
1st - they start the Update at 7am where there offices are - sorry that's early - and they don't have a team of like 200 employees to work 3 shifts a day.
2nd - they pick the time of day that there data shows they have the least amount of players.
Nothing of this is personal as many players seem to take it as.
Who decides the down time? As correct me if I'm wrong but the population of Europe is some what larger than the beloved USA so wouldn't logic dictate that you do it at a time that is not in prime time in either time zone
So 7am is 3pm in the UK so. . .
Make it 5am USA time that's 1pm in UK and that 2hour difference then brings down time into mid afternoon throughout Europe and most of the world.
After a quick glance over your posted time zone it would only effect a hand full of countries and not half the world.. thus making the majority happy
As tbh all this down time regardless of how sorry you are is erm ANNOYING
DELTA PRICE RISING
Yes Cryptic's staff should get up at 3:30 in the morning to be ready to go at 5 AM because the earth is round.
Cool story bro.
"We are smart." - Grebnedlog
Member of Alliance Central Command/boq botlhra'ghom
They have to restart the servers every day, because their bad coding causes huge memory leaks.
This is what eventually causes the huge lag to build up.
Comparing a $300 billion dollar company with 200,000 employeess to a small studio with about 40.
Yes that is a good comparison.
An people are getting tired of Europeans complaining. Crytic is in the USA and goes by USA time for maintenance. Get over it.
Brandon, you say thanks for your understanding and patience...
we have been nothing but understanding and patient...BUT...
it would appear a lot of players are really getting niffed off with all these bugs and server downtimes my friend.
how about trying to get the playerbase back on your side by way of compensation for all the problems over the last month by way of energy credits? lets say 5 mil each for the continued problems?
after all it's not our fault that these problems exist is it, to be fair?
balls in your court my friend, and i am sure many players would agree with me on this one.
They do. I've seen the notices for the last few on my launcher when I launch it. Even if it isn't there now, it probably will be several hours before the maintenance time.
On another note, are you going to fix the bug where the game is trying to charge me 750z for a free customization? When I hit Commander, it's been trying to do that.
- Server not responding message,
- Disconected from server many times,
- Loging failed without reason,
- Can not login for very long time.
The maintenance should be finished before the end of EU workshifts, and that is before 16h. And there maintenance starts in 16h. That is their 7 PDT. I come from work and I can not go online.
Well done, Cryptic.
Edit: Main power is offline, auxiliarly systems failing... we'll just go with that.
Like others i would like to know what this maintenance is? (yes its server maintenance but whats happening and why is it taking so long)
How long its going to last?
And why is it whenever you post about maintenance or when maintenance is happening your servers seem to die and the forums come to a halt?
So are you willing to give any information or should i just expect another "Thank you for your patience the servers are back up see you in game!" bs?
Awoken Dead
Now shaddup about the queues, it's a BUG